The Governmentβs Struggles With Outsourcing Software Development NYT: Technology By: Ian Austen 23 March 2024 at 06:00 The bloated cost of the ArriveCAN app and new investigations into possible fraud have highlighted some problems with turning to outside companies. Β© Blair Gable/ReutersJean-Yves Duclos, the procurement minister, blamed paper contracts for a potential multimillion-dollar fraud.