A prolific data ransom gang that calls itself Scattered Lapsus ShinyHunters (SLSH) has a distinctive playbook when it seeks to extort payment from victim firms: Harassing, threatening and even swatting executives and their families, all while notifying journalists and regulators about the extent of the intrusion. Some victims reportedly are paying — perhaps as much to contain the stolen data as to stop the escalating personal attacks. But a top SLSH expert warns that engaging at all beyond a “We’re not paying” response only encourages further harassment, noting that the group’s fractious and unreliable history means the only winning move is not to pay.

Image: Shutterstock.com, @Mungujakisa

Unlike traditional, highly regimented Russia-based ransomware affiliate groups, SLSH is an unruly and somewhat fluid English-language extortion gang that appears uninterested in building a reputation of consistent behavior whereby victims might have some measure of confidence that the criminals will keep their word if paid.

That’s according to Allison Nixon, director of research at the New York City based security consultancy Unit 221B. Nixon has been closely tracking the criminal group and individual members as they bounce between various Telegram channels used to extort and harass victims, and she said SLSH differs from traditional data ransom groups in other important ways that argue against trusting them to do anything they say they’ll do — such as destroying stolen data.

Like SLSH, many traditional Russian ransomware groups have employed high-pressure tactics to force payment in exchange for a decryption key and/or a promise to delete stolen data, such as publishing a dark web shaming blog with samples of stolen data next to a countdown clock, or notifying journalists and board members of the victim company. But Nixon said the extortion from SLSH quickly escalates way beyond that — to threats of physical violence against executives and their families, DDoS attacks on the victim’s website, and repeated email-flooding campaigns.

SLSH is known for breaking into companies by phishing employees over the phone, and using the purloined access to steal sensitive internal data. In a January 30 blog post, Google’s security forensics firm Mandiant said SLSH’s most recent extortion attacks stem from incidents spanning early to mid-January 2026, when SLSH members pretended to be IT staff and called employees at targeted victim organizations claiming that the company was updating MFA settings.

“The threat actor directed the employees to victim-branded credential harvesting sites to capture their SSO credentials and MFA codes, and then registered their own device for MFA,” the blog post explained.

Victims often first learn of the breach when their brand name is uttered on whatever ephemeral new public Telegram group chat SLSH is using to threaten, extort and harass their prey. According to Nixon, the coordinated harassment on the SLSH Telegram channels is part of a well-orchestrated strategy to overwhelm the victim organization by manufacturing humiliation that pushes them over the threshold to pay.

Nixon said multiple executives at targeted organizations have been subject to “swatting” attacks, wherein SLSH communicated a phony bomb threat or hostage situation at the target’s address in the hopes of eliciting a heavily armed police response at their home or place of work.

“A big part of what they’re doing to victims is the psychological aspect of it, like harassing executives’ kids and threatening the board of the company,” Nixon told KrebsOnSecurity. “And while these victims are getting extortion demands, they’re simultaneously getting outreach from media outlets saying, ‘Hey, do you have any comments on the bad things we’re going to write about you.”

In a blog post today, Unit 221B argues that no one should negotiate with SLSH because the group has demonstrated a willingness to extort victims based on promises that it has no intention to keep. Nixon points out that all of SLSH’s known members hail from The Com, shorthand for a constellation of cybercrime-focused Discord and Telegram communities which serve as a kind of distributed social network that facilitates instant collaboration.

Nixon said Com-based extortion groups tend to instigate feuds and drama between group members, leading to lying, betrayals, credibility destroying behavior, backstabbing, and sabotaging each other.

“With this type of ongoing dysfunction, often compounding by substance abuse, these threat actors often aren’t able to act with the core goal in mind of completing a successful, strategic ransom operation,” Nixon wrote. “They continually lose control with outbursts that put their strategy and operational security at risk, which severely limits their ability to build a professional, scalable, and sophisticated criminal organization network for continued successful ransoms – unlike other, more tenured and professional criminal organizations focused on ransomware alone.”

Intrusions from established ransomware groups typically center around encryption/decryption malware that mostly stays on the affected machine. In contrast, Nixon said, ransom from a Com group is often structured the same as violent sextortion schemes against minors, wherein members of The Com will steal damaging information, threaten to release it, and “promise” to delete it if the victim complies without any guarantee or technical proof point that they will keep their word. She writes:

A key component of SLSH’s efforts to convince victims to pay, Nixon said, involves manipulating the media into hyping the threat posed by this group. This approach also borrows a page from the playbook of sextortion attacks, she said, which encourages predators to keep targets continuously engaged and worrying about the consequences of non-compliance.

“On days where SLSH had no substantial criminal ‘win’ to announce, they focused on announcing death threats and harassment to keep law enforcement, journalists, and cybercrime industry professionals focused on this group,” she said.

An excerpt from a sextortion tutorial from a Com-based Telegram channel. Image: Unit 221B.

Nixon knows a thing or two about being threatened by SLSH: For the past several months, the group’s Telegram channels have been replete with threats of physical violence against her, against Yours Truly, and against other security researchers. These threats, she said, are just another way the group seeks to generate media attention and achieve a veneer of credibility, but they are useful as indicators of compromise because SLSH members tend to name drop and malign security researchers even in their communications with victims.

“Watch for the following behaviors in their communications to you or their public statements,” Unit 221B’s advisory reads. “Repeated abusive mentions of Allison Nixon (or “A.N”), Unit 221B, or cybersecurity journalists—especially Brian Krebs—or any other cybersecurity employee, or cybersecurity company. Any threats to kill, or commit terrorism, or violence against internal employees, cybersecurity employees, investigators, and journalists.”

Unit 221B says that while the pressure campaign during an extortion attempt may be traumatizing to employees, executives, and their family members, entering into drawn-out negotiations with SLSH incentivizes the group to increase the level of harm and risk, which could include the physical safety of employees and their families.

“The breached data will never go back to the way it was, but we can assure you that the harassment will end,” Nixon said. “So, your decision to pay should be a separate issue from the harassment. We believe that when you separate these issues, you will objectively see that the best course of action to protect your interests, in both the short and long term, is to refuse payment.”

Several threat clusters are using vishing in extortion campaigns that include tactics that are consistent with those used by high-profile threat group ShinyHunters. They are stealing SSO and MFA credentials to access companies' environments and steal data from cloud applications, according to Mandiant researchers.

The post ShinyHunters Leads Surge in Vishing Attacks to Steal SaaS Data appeared first on Security Boulevard.

The recent mass-theft of authentication tokens from Salesloft, whose AI chatbot is used by a broad swath of corporate America to convert customer interaction into Salesforce leads, has left many companies racing to invalidate the stolen credentials before hackers can exploit them. Now Google warns the breach goes far beyond access to Salesforce data, noting the hackers responsible also stole valid authentication tokens for hundreds of online services that customers can integrate with Salesloft, including Slack, Google Workspace, Amazon S3, Microsoft Azure, and OpenAI.

Salesloft says its products are trusted by 5,000+ customers. Some of the bigger names are visible on the company’s homepage.

Salesloft disclosed on August 20 that, “Today, we detected a security issue in the Drift application,” referring to the technology that powers an AI chatbot used by so many corporate websites. The alert urged customers to re-authenticate the connection between the Drift and Salesforce apps to invalidate their existing authentication tokens, but it said nothing then to indicate those tokens had already been stolen.

On August 26, the Google Threat Intelligence Group (GTIG) warned that unidentified hackers tracked as UNC6395 used the access tokens stolen from Salesloft to siphon large amounts of data from numerous corporate Salesforce instances. Google said the data theft began as early as Aug. 8, 2025 and lasted through at least Aug. 18, 2025, and that the incident did not involve any vulnerability in the Salesforce platform.

Google said the attackers have been sifting through the massive data haul for credential materials such as AWS keys, VPN credentials, and credentials to the cloud storage provider Snowflake.

“If successful, the right credentials could allow them to further compromise victim and client environments, as well as pivot to the victim’s clients or partner environments,” the GTIG report stated.

The GTIG updated its advisory on August 28 to acknowledge the attackers used the stolen tokens to access email from “a very small number of Google Workspace accounts” that were specially configured to integrate with Salesloft. More importantly, it warned organizations to immediately invalidate all tokens stored in or connected to their Salesloft integrations — regardless of the third-party service in question.

“Given GTIG’s observations of data exfiltration associated with the campaign, organizations using Salesloft Drift to integrate with third-party platforms (including but not limited to Salesforce) should consider their data compromised and are urged to take immediate remediation steps,” Google advised.

On August 28, Salesforce blocked Drift from integrating with its platform, and with its productivity platforms Slack and Pardot.

The Salesloft incident comes on the heels of a broad social engineering campaign that used voice phishing to trick targets into connecting a malicious app to their organization’s Salesforce portal. That campaign led to data breaches and extortion attacks affecting a number of companies including Adidas, Allianz Life and Qantas.

On August 5, Google disclosed that one of its corporate Salesforce instances was compromised by the attackers, which the GTIG has dubbed UNC6040 (“UNC” stands for “uncategorized threat group”). Google said the extortionists consistently claimed to be the threat group ShinyHunters, and that the group appeared to be preparing to escalate its extortion attacks by launching a data leak site.

ShinyHunters is an amorphous threat group known for using social engineering to break into cloud platforms and third-party IT providers, and for posting dozens of stolen databases to cybercrime communities like the now-defunct Breachforums.

The ShinyHunters brand dates back to 2020, and the group has been credited with or taken responsibility for dozens of data leaks that exposed hundreds of millions of breached records. The group’s member roster is thought to be somewhat fluid, drawing mainly from active denizens of the Com, a mostly English-language cybercrime community scattered across an ocean of Telegram and Discord servers.

Recorded Future’s Alan Liska told Bleeping Computer that the overlap in the “tools, techniques and procedures” used by ShinyHunters and the Scattered Spider extortion group likely indicate some crossover between the two groups.

To muddy the waters even further, on August 28 a Telegram channel that now has nearly 40,000 subscribers was launched under the intentionally confusing banner “Scattered LAPSUS$ Hunters 4.0,” wherein participants have repeatedly claimed responsibility for the Salesloft hack without actually sharing any details to prove their claims.

The Telegram group has been trying to attract media attention by threatening security researchers at Google and other firms. It also is using the channel’s sudden popularity to promote a new cybercrime forum called “Breachstars,” which they claim will soon host data stolen from victim companies who refuse to negotiate a ransom payment.

The “Scattered Lapsus$ Hunters 4.0” channel on Telegram now has roughly 40,000 subscribers.

But Austin Larsen, a principal threat analyst at Google’s threat intelligence group, said there is no compelling evidence to attribute the Salesloft activity to ShinyHunters or to other known groups at this time.

“Their understanding of the incident seems to come from public reporting alone,” Larsen told KrebsOnSecurity, referring to the most active participants in the Scattered LAPSUS$ Hunters 4.0 Telegram channel.

Joshua Wright, a senior technical director at Counter Hack, is credited with coining the term “authorization sprawl” to describe one key reason that social engineering attacks from groups like Scattered Spider and ShinyHunters so often succeed: They abuse legitimate user access tokens to move seamlessly between on-premises and cloud systems.

Wright said this type of attack chain often goes undetected because the attacker sticks to the resources and access already allocated to the user.

“Instead of the conventional chain of initial access, privilege escalation and endpoint bypass, these threat actors are using centralized identity platforms that offer single sign-on (SSO) and integrated authentication and authorization schemes,” Wright wrote in a June 2025 column. “Rather than creating custom malware, attackers use the resources already available to them as authorized users.”

It remains unclear exactly how the attackers gained access to all Salesloft Drift authentication tokens. Salesloft announced on August 27 that it hired Mandiant, Google Cloud’s incident response division, to investigate the root cause(s).

“We are working with Salesloft Drift to investigate the root cause of what occurred and then it’ll be up to them to publish that,” Mandiant Consulting CTO Charles Carmakal told Cyberscoop. “There will be a lot more tomorrow, and the next day, and the next day.”