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Why car location tracking needs an overhaul

13 May 2024 at 06:48

Across America, survivors of domestic abuse and stalking are facing a unique location tracking crisis born out of policy failure, unclear corporate responsibility, and potentially risky behaviors around digital sharing that are now common in relationships.

No, we’re not talking about stalkerware. Or hidden Apple AirTags. We’re talking about cars.

Modern cars are the latest consumer “device” to undergo an internet-crazed overhaul, as manufacturers increasingly stuff their automobiles with the types of features you’d expect from a smartphone, not a mode of transportation.

There are cars with WiFi, cars with wireless charging, cars with cameras that not only help while you reverse out of a driveway, but which can detect whether you’re drowsy while on a long haul. Many cars now also come with connected apps that allow you to, through your smartphone, remotely start your vehicle, schedule maintenance, and check your tire pressure.

But one feature in particular, which has legitimate uses in responding to stolen and lost vehicles, is being abused: Location tracking.

It’s time car companies do something about it.  

In December, The New York Times revealed the story of a married woman whose husband was abusing the location tracking capabilities of her Mercedes-Benz sedan to harass her. The woman tried every avenue she could to distance herself from her husband. After her husband became physically violent in an argument, she filed a domestic abuse report. Once she fled their home, she got a restraining order. She ignored his calls and texts.

But still her husband could follow her whereabouts by tracking her car—a level of access that Mercedes representatives reportedly could not turn off, as he was considered the rightful owner of the vehicle (according to The New York Times, the husband’s higher credit score convinced the married couple to have the car purchased in his name alone).

As reporter Kashmir Hill wrote of the impasse:

“Even though she was making the payments, had a restraining order against her husband and had been granted sole use of the car during divorce proceedings, Mercedes representatives told her that her husband was the customer so he would be able to keep his access. There was no button she could press to take away the app’s connection to the vehicle.”

This was far from an isolated incident.

In 2023, Reuters reported that a San Francisco woman sued her husband in 2020 for allegations of “assault and sexual battery.” But some months later, the woman’s allegations of domestic abuse grew into allegations of negligence—this time, against the carmaker Tesla.

Tesla, the woman claimed in legal filings, failed to turn off her husband’s access to the location tracking capabilities in their shared Model X SUV, despite the fact that she had obtained a restraining order against her husband, and that she was a named co-owner of the vehicle.

When The New York Times retrieved filings from the San Francisco lawsuit above, attorneys for Tesla argued that the automaker could not realistically play a role in this matter:

“Virtually every major automobile manufacturer offers a mobile app with similar functions for their customers,” the lawyers wrote. “It is illogical and impractical to expect Tesla to monitor every vehicle owner’s mobile app for misuse.”

Tesla was eventually removed from the lawsuit.

In the Reuters story, reporters also spoke with a separate woman who made similar allegations that her ex-husband had tracked her location by using the Tesla app associated with her vehicle. Because the separate woman was a “primary” account owner, she was able to remove the car’s access to the internet, Reuters reported.

A better path

Location tracking—and the abuse that can come with it—is a much-discussed topic for Malwarebytes Labs. But the type of location tracking abuse that is happening with shared cars is different because of the value that cars hold in situations of domestic abuse.

A car is an opportunity to physically leave an abusive partner. A car is a chance to start anew in a different, undisclosed location. In harrowing moments, cars have also served as temporary shelter for those without housing.

So when a survivor’s car is tracked by their abuser, it isn’t just a matter of their location and privacy being invaded, it is a matter of a refuge being robbed.

In speaking with the news outlet CalMatters, Yenni Rivera, who works on domestic violence cases, explained the stressful circumstances of exactly this dynamic.

“I hear the story over and over from survivors about being located by their vehicle and having it taken,” Rivera told CalMatters. “It just puts you in a worst case situation because it really triggers you thinking, ‘Should I go back and give in?’ and many do. And that’s why many end up being murdered in their own home. The law should make it easier to leave safely and protected.”

Though the state of California is considering legislative solutions to this problem, national lawmaking is slow.

Instead, we believe that the companies that have the power to do something act on that power. Much like how Malwarebytes and other cybersecurity vendors banded together to launch the Coalition Against Stalkerware, automakers should work together to help users.

Fortunately, an option may already exist.

When the Alliance for Automobile Innovation warned that consumer data collection requests could be weaponized by abusers who want to comb through the car location data of their partners and exes, the automaker General Motors already had a protection built in.

According to Reuters, the roadside assistance service OnStar, which is owned by General Motors, allows any car driver—be they a vehicle’s owner or not—to hide location data from other people who use the same vehicle. Rivian, a new electric carmaker, is reportedly working on a similar feature, said senior vice president of software development Wassym Bensaid in speaking with Reuters.

Though Reuters reported that Rivian had not heard of their company’s technology being leveraged in a situation of domestic abuse, Wassym believed that “users should have a right to control where that information goes.”

We agree.


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Communities Should Reject Surveillance Products Whose Makers Won't Allow Them to be Independently Evaluated

6 March 2024 at 10:05
pAmerican communities are being confronted by a lot of new police technology these days, a lot of which involves surveillance or otherwise raises the question: “Are we as a community comfortable with our police deploying this new technology?” A critical question when addressing such concerns is: “Does it even work, and if so, how well?” It’s hard for communities, their political leaders, and their police departments to know what to buy if they don’t know what works and to what degree./p pOne thing I’ve learned from following new law enforcement technology for over 20 years is that there is an awful lot of snake oil out there. When a new capability arrives on the scene—whether it’s a href=https://www.aclu.org/wp-content/uploads/publications/drawing_blank.pdfface recognition/a, a href=https://www.aclu.org/blog/privacy-technology/surveillance-technologies/experts-say-emotion-recognition-lacks-scientific/emotion recognition/a, a href=https://www.aclu.org/wp-content/uploads/publications/061819-robot_surveillance.pdfvideo analytics/a, or “a href=https://www.aclu.org/news/privacy-technology/chicago-police-heat-list-renews-old-fears-aboutbig data/a” pattern analysis—some companies will rush to promote the technology long before it is good enough for deployment, which sometimes a href=https://www.aclu.org/blog/privacy-technology/surveillance-technologies/experts-say-emotion-recognition-lacks-scientific/never happens/a. That may be even more true today in the age of artificial intelligence. “AI” is a term that often amounts to no more than trendy marketing jargon./p div class=mp-md wp-link div class=wp-link__img-wrapper a href=https://www.aclu.org/news/privacy-technology/six-questions-to-ask-before-accepting-a-surveillance-technology target=_blank tabindex=-1 img width=1200 height=628 src=https://www.aclu.org/wp-content/uploads/2024/03/a573aa109804db74bfef11f8a6f475e7.jpg class=attachment-original size-original alt= decoding=async loading=lazy srcset=https://www.aclu.org/wp-content/uploads/2024/03/a573aa109804db74bfef11f8a6f475e7.jpg 1200w, https://www.aclu.org/wp-content/uploads/2024/03/a573aa109804db74bfef11f8a6f475e7-768x402.jpg 768w, https://www.aclu.org/wp-content/uploads/2024/03/a573aa109804db74bfef11f8a6f475e7-400x209.jpg 400w, https://www.aclu.org/wp-content/uploads/2024/03/a573aa109804db74bfef11f8a6f475e7-600x314.jpg 600w, https://www.aclu.org/wp-content/uploads/2024/03/a573aa109804db74bfef11f8a6f475e7-800x419.jpg 800w, https://www.aclu.org/wp-content/uploads/2024/03/a573aa109804db74bfef11f8a6f475e7-1000x523.jpg 1000w sizes=(max-width: 1200px) 100vw, 1200px / /a /div div class=wp-link__title a href=https://www.aclu.org/news/privacy-technology/six-questions-to-ask-before-accepting-a-surveillance-technology target=_blank Six Questions to Ask Before Accepting a Surveillance Technology /a /div div class=wp-link__description a href=https://www.aclu.org/news/privacy-technology/six-questions-to-ask-before-accepting-a-surveillance-technology target=_blank tabindex=-1 p class=is-size-7-mobile is-size-6-tabletCommunity members, policymakers, and political leaders can make better decisions about new technology by asking these questions./p /a /div div class=wp-link__source p-4 px-6-tablet a href=https://www.aclu.org/news/privacy-technology/six-questions-to-ask-before-accepting-a-surveillance-technology target=_blank tabindex=-1 p class=is-size-7Source: American Civil Liberties Union/p /a /div /div pGiven all this, communities and city councils should not adopt new technology that has not been subject to testing and evaluation by an independent, disinterested party. That’s true for all types of technology, but doubly so for technologies that have the potential to change the balance of power between the government and the governed, like surveillance equipment. After all, there’s no reason to get a href=https://www.aclu.org/news/privacy-technology/six-questions-to-ask-before-accepting-a-surveillance-technologywrapped up in big debates/a about privacy, security, and government power if the tech doesn’t even work./p pOne example of a company refusing to allow independent review of its product is the license plate recognition company Flock, which is pushing those surveillance devices into many American communities and tying them into a centralized national network. (We wrote more about this company in a 2022 a href=https://www.aclu.org/publications/fast-growing-company-flock-building-new-ai-driven-mass-surveillance-systemwhite paper/a.) Flock has steadfastly refused to allow the a href=https://www.aclu.org/news/privacy-technology/are-gun-detectors-the-answer-to-mass-shootingsindependent/a security technology reporting and testing outlet a href=https://ipvm.com/IPVM/a to obtain one of its license plate readers for testing, though IPVM has tested all of Flock’s major competitors. That doesn’t stop Flock from a href=https://ipvm.com/reports/flock-lpr-city-sued?code=lfgsdfasd543453boasting/a that “Flock Safety technology is best-in-class, consistently performing above other vendors.” Claims like these are puzzling and laughable when the company doesn’t appear to have enough confidence in its product to let IPVM test it./p div class=mp-md wp-link div class=wp-link__img-wrapper a href=https://www.aclu.org/news/privacy-technology/experts-say-emotion-recognition-lacks-scientific target=_blank tabindex=-1 img width=1160 height=768 src=https://www.aclu.org/wp-content/uploads/2024/03/f0cab632e1da8a25e9a54ba8019ef74e.jpg class=attachment-original size-original alt= decoding=async loading=lazy srcset=https://www.aclu.org/wp-content/uploads/2024/03/f0cab632e1da8a25e9a54ba8019ef74e.jpg 1160w, https://www.aclu.org/wp-content/uploads/2024/03/f0cab632e1da8a25e9a54ba8019ef74e-768x508.jpg 768w, https://www.aclu.org/wp-content/uploads/2024/03/f0cab632e1da8a25e9a54ba8019ef74e-400x265.jpg 400w, https://www.aclu.org/wp-content/uploads/2024/03/f0cab632e1da8a25e9a54ba8019ef74e-600x397.jpg 600w, https://www.aclu.org/wp-content/uploads/2024/03/f0cab632e1da8a25e9a54ba8019ef74e-800x530.jpg 800w, https://www.aclu.org/wp-content/uploads/2024/03/f0cab632e1da8a25e9a54ba8019ef74e-1000x662.jpg 1000w sizes=(max-width: 1160px) 100vw, 1160px / /a /div div class=wp-link__title a href=https://www.aclu.org/news/privacy-technology/experts-say-emotion-recognition-lacks-scientific target=_blank Experts Say 'Emotion Recognition' Lacks Scientific Foundation /a /div div class=wp-link__description a href=https://www.aclu.org/news/privacy-technology/experts-say-emotion-recognition-lacks-scientific target=_blank tabindex=-1 p class=is-size-7-mobile is-size-6-tablet/p /a /div div class=wp-link__source p-4 px-6-tablet a href=https://www.aclu.org/news/privacy-technology/experts-say-emotion-recognition-lacks-scientific target=_blank tabindex=-1 p class=is-size-7Source: American Civil Liberties Union/p /a /div /div pCommunities considering installing Flock cameras should take note. That is especially the case when errors by Flock and other companies’ license plate readers can lead to innocent drivers finding themselves with their a href=https://ipvm.com/reports/flock-lpr-city-sued?code=lfgsdfasd543453hands behind their heads/a, facing jittery police pointing guns at them. Such errors can also expose police departments and cities to lawsuits./p pEven worse is when a company pretends that its product has been subject to independent review when it hasn’t. The metal detector company Evolv, which sells — wait for it — emAI/em metal detectors, submitted its technology to testing by a supposedly independent lab operated by the University of Southern Mississippi, and publicly touted the results of the tests. But a href=https://ipvm.com/reports/bbc-evolvIPVM/a and the a href=https://www.bbc.com/news/technology-63476769BBC/a reported that the lab, the National Center for Spectator Sports Safety and Security (a href=https://ncs4.usm.edu/NCS4/a), had colluded with Evolv to manipulate the report and hide negative findings about the effectiveness of the company’s product. Like Flock, Evolv refuses to allow IPVM to obtain one of its units for testing. (We wrote about Evolv and its product a href=https://www.aclu.org/news/privacy-technology/are-gun-detectors-the-answer-to-mass-shootingshere/a.)/p pOne of the reasons these companies can prevent a tough, independent reviewer such as IPVM from obtaining their equipment is their subscription and/or cloud-based architecture. “Most companies in the industry still operate on the more traditional model of having open systems,” IPVM Government Research Director Conor Healy told me. “But there’s a rise in demand for cloud-based surveillance, where people can store things in cloud, access them on their phone, see the cameras. Cloud-based surveillance by definition involves central control by the company that’s providing the cloud services.” Cloud-based architectures can a href=https://www.aclu.org/news/civil-liberties/major-hack-of-camera-company-offers-four-key-lessons-on-surveillanceworsen the privacy risks/a created by a surveillance system. Another consequence of their centralized control is increasing the ability of a company to control who can carry out an independent review./p pWe’re living in an era where a lot of new technology is emerging, with many companies trying to be the first to put them on the market. As Healy told me, “We see a lot of claims of AI, all the time. At this point, almost every product I see out there that gets launched has some component of AI.” But like other technologies before them, these products often come in highly immature, premature, inaccurate, or outright deceptive forms, relying little more than on the use of “AI” as a buzzword./p pIt’s vital for independent reviewers to contribute to our ongoing local and national conversations about new surveillance and other police technologies. It’s unclear why a company that has faith in its product would attempt to block independent review, which is all the more reason why buyers should know this about those companies./p
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