If you’re in the market for an endpoint detection and response (XDR) solution, there’s a good chance you’ll find yourself wondering whether Sophos vs Palo Alto XDR is the right tool for you. These are some of the most popular options on the market, so it’s only natural to consider whether they have the right […]

The post Sophos vs. Palo Alto: Intercept X vs. Cortex XDR (Comparison, Reviews, And Alternatives) appeared first on Heimdal Security Blog.

Finding a remote monitoring and management (RMM) platform that works for your MSP can be very tricky. With dozens of solutions to choose from, narrowing down your options takes a lot of time and effort. According to one survey of MSP owners, “choosing the best [IT] solutions” was the third biggest difficulty they faced (after […]

The post NinjaOne vs. ManageEngine: Which Software Is Better? (Are There Any Alternatives) appeared first on Heimdal Security Blog.

Choosing the right cybersecurity solution is crucial for protecting your business. With options like CrowdStrike and Sophos in the market, it’s essential to compare their offerings. In this article, we’ll focus on two prominent solutions: Falcon by CrowdStrike and Intercept X by Sophos.  We’ll analyze the strengths and weaknesses of each solution, providing you with […]

The post CrowdStrike vs. Sophos: Comparing Falcon and Intercept X (Are There Other Alternatives?) appeared first on Heimdal Security Blog.

Picking the right cybersecurity system for your business can be tricky, especially when you have options like Tenable and Qualys. In this article, we’ll check two popular solutions: Nessus by Tenable and VMDR by Qualys. We’ll analyze both solutions, see what are their strong points, touch on their weaknesses, check if there are other suitable […]

The post Tenable vs. Qualys: Comparing Nessus and VMDR (Are There Other Alternatives?) appeared first on Heimdal Security Blog.

Choosing a cybersecurity solution is no easy task. Some solutions specialize in one thing, while others take a broader, unified approach. Finding the right balance for your company depends on many factors such as size, price, support, or complexity. Atera and ConnectWise are some of the most common solutions, and in this article, we’ll compare […]

The post Atera vs. ConnectWise: Head-to-Head Comparison (And Alternative) appeared first on Heimdal Security Blog.

If you run an MSP business, choosing a remote monitoring and management (RMM) platform will be a critical business decision. A quality RMM allows you to oversee your customers’ IT environments, remediate issues, and manage everything from patches to software updates.  There are many RMM tools out there, so deciding which one is right for […]

The post NinjaOne vs. Atera: A Deep Comparison Between the Solutions appeared first on Heimdal Security Blog.

Patch management is one of the most effective, yet overlooked cybersecurity practices to keep your operations safe. And it’s not just me saying it, statistics do too. For example, were you aware that 80% of cyberattacks happen due to unpatched vulnerabilities? With 84% of companies and online businesses reporting suffering at least one cyberattack in […]

The post Your All-In Guide to MSP Patch Management Software in 2024 [Template Included] appeared first on Heimdal Security Blog.

Managed service providers often find themselves wearing many hats. Juggling various responsibilities and tasks that result from keeping client’s systems safe and functional leaves little time for learning and networking.   In IT and cybersecurity, tools and standards change fast. As busy as you may be, you must keep up with new technology and make sure […]

The post Top MSP Events to Attend in 2024 – A Cybersecurity Expert’s Choice  appeared first on Heimdal Security Blog.

When you’re running an MSP, it’s easy to lose sight of the bigger picture. You’re fighting fires, managing people, dealing with clients, and the million-and-one other things a business owner does. This means that weeks or even months can go by, without taking the time to really assess the health of your business.  And this […]

The post The Top MSP KPIs and Metrics You Should Measure as a Managed Service Provider appeared first on Heimdal Security Blog.

As an MSP, you probably know just about everything there is to know about managing IT environments. But when it comes to MSP marketing, there’s a good chance it’s a very different story. For many MSPs, marketing is a whole new skill set – and there’s not much crossover with the skills that made you […]

The post MSP Marketing: What You Need to Know And Where to Start appeared first on Heimdal Security Blog.

For MSPs, selecting the right software is crucial. This guide covers key factors across sales, marketing, cybersecurity, and business management tools.  Discover why each matters, standout features, pricing, and real-world insights to help you make informed decisions in a competitive market. Key Considerations When Choosing Your MSP Software Solution When picking MSP software, several key […]

The post The Best MSP Software: Building Your MSP Tool Stack [2024] appeared first on Heimdal Security Blog.

During the customer onboarding process, as an MSP, make sure all responsibilities, deadlines, and metrics are clear for everybody. Just like in any relationship, you want to set expectations and boundaries with new clients from the start. Key takeaways: Sign a Service Level Agreement (SLA). An SLA is a document that sets what, when, and […]

The post MSP Onboarding Process for Clients. Best Practices, Pitfalls & Checklist [Downloadable] appeared first on Heimdal Security Blog.

Running a managed service provider (MSP) business is hugely rewarding. MSPs give their customers the tools to be productive. They help solve problems so clients can achieve great things. And owning your own company means you decide what kind of work you want to do.  But it’s not all a bed of roses. There are […]

The post What Are the Top 10 MSP Challenges Today? (And Help Beating Them) appeared first on Heimdal Security Blog.

Getting the right pricing model can be make or break for a managed service provider or an MSSP. Whether you’re just starting, or you’re eyeing up the next stage of your growth journey – the way you’re pricing your managed services will make a huge difference to your business goals. Ultimately, the billing method you choose […]

The post MSP Pricing: The Complete Guide appeared first on Heimdal Security Blog.

MSPs handle IT management, while MSSPs specialize in cybersecurity. MSPs ensure smooth operations, while MSSPs maintain a security posture. Both are essential — each with its unique role. In this article, we’ll discuss their key differences! What Is an MSP (Managed Service Provider)? An MSP is a specialized company that oversees and maintains a client’s […]

The post MSP vs MSSP: What Is The Difference appeared first on Heimdal Security Blog.

It’s a good time to be a Managed Service Provider. According to analysis by Mordor Intelligence, the global MSP market is set to rise from $281bn in 2024 to $411bn in 2028. The need for skilled IT support is continually growing, and MSPs are perfectly placed to meet this demand. Understanding what MSPs can offer […]

The post What Is An MSP (Managed Service Provider)? A Vendor and Buyer Guide appeared first on Heimdal Security Blog.

Keeping your clients’ IT systems operational and secure is important for a Managed Service Provider (MSP), and having the right tools at your disposal isn’t just important, it’s mandatory for thriving the MSP space. There are tens of solutions to choose from but from these, a few stood out in particular, and one of these […]

The post 8 Best N-Able Alternatives & Competitors in 2024 (for MSPs) appeared first on Heimdal Security Blog.

If you’re in the market for a remote monitoring and management (RMM) solution, it can be difficult to know where to start. With so many options on the market, it can be a real challenge to understand what features you need – and which solutions are best placed to fulfill them. As one of the […]

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