There are indications that U.S. healthcare giant Change Healthcare has made a $22 million extortion payment to the infamous BlackCat ransomware group (a.k.a. “ALPHV“) as the company struggles to bring services back online amid a cyberattack that has disrupted prescription drug services nationwide for weeks. However, the cybercriminal who claims to have given BlackCat access to Change’s network says the crime gang cheated them out of their share of the ransom, and that they still have the sensitive data Change reportedly paid the group to destroy. Meanwhile, the affiliate’s disclosure appears to have prompted BlackCat to cease operations entirely.

Image: Varonis.

In the third week of February, a cyber intrusion at Change Healthcare began shutting down important healthcare services as company systems were taken offline. It soon emerged that BlackCat was behind the attack, which has disrupted the delivery of prescription drugs for hospitals and pharmacies nationwide for nearly two weeks.

On March 1, a cryptocurrency address that security researchers had already mapped to BlackCat received a single transaction worth approximately $22 million. On March 3, a BlackCat affiliate posted a complaint to the exclusive Russian-language ransomware forum Ramp saying that Change Healthcare had paid a $22 million ransom for a decryption key, and to prevent four terabytes of stolen data from being published online.

The affiliate claimed BlackCat/ALPHV took the $22 million payment but never paid him his percentage of the ransom. BlackCat is known as a “ransomware-as-service” collective, meaning they rely on freelancers or affiliates to infect new networks with their ransomware. And those affiliates in turn earn commissions ranging from 60 to 90 percent of any ransom amount paid.

“But after receiving the payment ALPHV team decide to suspend our account and keep lying and delaying when we contacted ALPHV admin,” the affiliate “Notchy” wrote. “Sadly for Change Healthcare, their data [is] still with us.”

Change Healthcare has neither confirmed nor denied paying, and has responded to multiple media outlets with a similar non-denial statement — that the company is focused on its investigation and on restoring services.

Assuming Change Healthcare did pay to keep their data from being published, that strategy seems to have gone awry: Notchy said the list of affected Change Healthcare partners they’d stolen sensitive data from included Medicare and a host of other major insurance and pharmacy networks.

On the bright side, Notchy’s complaint seems to have been the final nail in the coffin for the BlackCat ransomware group, which was infiltrated by the FBI and foreign law enforcement partners in late December 2023. As part of that action, the government seized the BlackCat website and released a decryption tool to help victims recover their systems.

BlackCat responded by re-forming, and increasing affiliate commissions to as much as 90 percent. The ransomware group also declared it was formally removing any restrictions or discouragement against targeting hospitals and healthcare providers.

However, instead of responding that they would compensate and placate Notchy, a representative for BlackCat said today the group was shutting down and that it had already found a buyer for its ransomware source code.

The seizure notice now displayed on the BlackCat darknet website.

“There’s no sense in making excuses,” wrote the RAMP member “Ransom.” “Yes, we knew about the problem, and we were trying to solve it. We told the affiliate to wait. We could send you our private chat logs where we are shocked by everything that’s happening and are trying to solve the issue with the transactions by using a higher fee, but there’s no sense in doing that because we decided to fully close the project. We can officially state that we got screwed by the feds.”

BlackCat’s website now features a seizure notice from the FBI, but several researchers noted that this image seems to have been merely cut and pasted from the notice the FBI left in its December raid of BlackCat’s network. The FBI has not responded to requests for comment.

Fabian Wosar, head of ransomware research at the security firm Emsisoft, said it appears BlackCat leaders are trying to pull an “exit scam” on affiliates by withholding many ransomware payment commissions at once and shutting down the service.

“ALPHV/BlackCat did not get seized,” Wosar wrote on Twitter/X today. “They are exit scamming their affiliates. It is blatantly obvious when you check the source code of their new takedown notice.”

Dmitry Smilyanets, a researcher for the security firm Recorded Future, said BlackCat’s exit scam was especially dangerous because the affiliate still has all the stolen data, and could still demand additional payment or leak the information on his own.

“The affiliates still have this data, and they’re mad they didn’t receive this money, Smilyanets told Wired.com. “It’s a good lesson for everyone. You cannot trust criminals; their word is worth nothing.”

BlackCat’s apparent demise comes closely on the heels of the implosion of another major ransomware group — LockBit, a ransomware gang estimated to have extorted over $120 million in payments from more than 2,000 victims worldwide. On Feb. 20, LockBit’s website was seized by the FBI and the U.K.’s National Crime Agency (NCA) following a months-long infiltration of the group.

LockBit also tried to restore its reputation on the cybercrime forums by resurrecting itself at a new darknet website, and by threatening to release data from a number of major companies that were hacked by the group in the weeks and days prior to the FBI takedown.

But LockBit appears to have since lost any credibility the group may have once had. After a much-promoted attack on the government of Fulton County, Ga., for example, LockBit threatened to release Fulton County’s data unless paid a ransom by Feb. 29. But when Feb. 29 rolled around, LockBit simply deleted the entry for Fulton County from its site, along with those of several financial organizations that had previously been extorted by the group.

Fulton County held a press conference to say that it had not paid a ransom to LockBit, nor had anyone done so on their behalf, and that they were just as mystified as everyone else as to why LockBit never followed through on its threat to publish the county’s data. Experts told KrebsOnSecurity LockBit likely balked because it was bluffing, and that the FBI likely relieved them of that data in their raid.

Smilyanets’ comments are driven home in revelations first published last month by Recorded Future, which quoted an NCA official as saying LockBit never deleted the data after being paid a ransom, even though that is the only reason many of its victims paid.

“If we do not give you decrypters, or we do not delete your data after payment, then nobody will pay us in the future,” LockBit’s extortion notes typically read.

Hopefully, more companies are starting to get the memo that paying cybercrooks to delete stolen data is a losing proposition all around.

The ransomware group LockBit told officials with Fulton County, Ga. they could expect to see their internal documents published online this morning unless the county paid a ransom demand. LockBit removed Fulton County’s listing from its victim shaming website this morning, claiming the county had paid. But county officials said they did not pay, nor did anyone make payment on their behalf. Security experts say LockBit was likely bluffing and probably lost most of the data when the gang’s servers were seized this month by U.S. and U.K. law enforcement.

The LockBit website included a countdown timer until the promised release of data stolen from Fulton County, Ga. LockBit would later move this deadline up to Feb. 29, 2024.

LockBit listed Fulton County as a victim on Feb. 13, saying that unless it was paid a ransom the group would publish files stolen in a breach at the county last month. That attack disrupted county phones, Internet access and even their court system. LockBit leaked a small number of the county’s files as a teaser, which appeared to include sensitive and sealed court records in current and past criminal trials.

On Feb. 16, Fulton County’s entry — along with a countdown timer until the data would be published — was removed from the LockBit website without explanation. The leader of LockBit told KrebsOnSecurity this was because Fulton County officials had engaged in last-minute negotiations with the group.

But on Feb. 19, investigators with the FBI and the U.K.’s National Crime Agency (NCA) took over LockBit’s online infrastructure, replacing the group’s homepage with a seizure notice and links to LockBit ransomware decryption tools.

In a press briefing on Feb. 20, Fulton County Commission Chairman Robb Pitts told reporters the county did not pay a ransom demand, noting that the board “could not in good conscience use Fulton County taxpayer funds to make a payment.”

Three days later, LockBit reemerged with new domains on the dark web, and with Fulton County listed among a half-dozen other victims whose data was about to be leaked if they refused to pay. As it does with all victims, LockBit assigned Fulton County a countdown timer, saying officials had until late in the evening on March 1 until their data was published.

LockBit revised its deadline for Fulton County to Feb. 29.

LockBit soon moved up the deadline to the morning of Feb. 29. As Fulton County’s LockBit timer was counting down to zero this morning, its listing disappeared from LockBit’s site. LockBit’s leader and spokesperson, who goes by the handle “LockBitSupp,” told KrebsOnSecurity today that Fulton County’s data disappeared from their site because county officials paid a ransom.

“Fulton paid,” LockBitSupp said. When asked for evidence of payment, LockBitSupp claimed. “The proof is that we deleted their data and did not publish it.”

But at a press conference today, Fulton County Chairman Robb Pitts said the county does not know why its data was removed from LockBit’s site.

“As I stand here at 4:08 p.m., we are not aware of any data being released today so far,” Pitts said. “That does not mean the threat is over. They could release whatever data they have at any time. We have no control over that. We have not paid any ransom. Nor has any ransom been paid on our behalf.”

Brett Callow, a threat analyst with the security firm Emsisoft, said LockBit likely lost all of the victim data it stole before the FBI/NCA seizure, and that it has been trying madly since then to save face within the cybercrime community.

“I think it was a case of them trying to convince their affiliates that they were still in good shape,” Callow said of LockBit’s recent activities. “I strongly suspect this will be the end of the LockBit brand.”

Others have come to a similar conclusion. The security firm RedSense posted an analysis to Twitter/X that after the takedown, LockBit published several “new” victim profiles for companies that it had listed weeks earlier on its victim shaming site. Those victim firms — a healthcare provider and major securities lending platform — also were unceremoniously removed from LockBit’s new shaming website, despite LockBit claiming their data would be leaked.

“We are 99% sure the rest of their ‘new victims’ are also fake claims (old data for new breaches),” RedSense posted. “So the best thing for them to do would be to delete all other entries from their blog and stop defrauding honest people.”

Callow said there certainly have been plenty of cases in the past where ransomware gangs exaggerated their plunder from a victim organization. But this time feels different, he said.

“It is a bit unusual,” Callow said. “This is about trying to still affiliates’ nerves, and saying, ‘All is well, we weren’t as badly compromised as law enforcement suggested.’ But I think you’d have to be a fool to work with an organization that has been so thoroughly hacked as LockBit has.”

U.S. and U.K. authorities have seized the darknet websites run by LockBit, a prolific and destructive ransomware group that has claimed more than 2,000 victims worldwide and extorted over $120 million in payments. Instead of listing data stolen from ransomware victims who didn’t pay, LockBit’s victim shaming website now offers free recovery tools, as well as news about arrests and criminal charges involving LockBit affiliates.

Investigators used the existing design on LockBit’s victim shaming website to feature press releases and free decryption tools.

Dubbed “Operation Cronos,” the law enforcement action involved the seizure of nearly three-dozen servers; the arrest of two alleged LockBit members; the unsealing of two indictments; the release of a free LockBit decryption tool; and the freezing of more than 200 cryptocurrency accounts thought to be tied to the gang’s activities.

LockBit members have executed attacks against thousands of victims in the United States and around the world, according to the U.S. Department of Justice (DOJ). First surfacing in September 2019, the gang is estimated to have made hundreds of millions of U.S. dollars in ransom demands, and extorted over $120 million in ransom payments.

LockBit operated as a ransomware-as-a-service group, wherein the ransomware gang takes care of everything from the bulletproof hosting and domains to the development and maintenance of the malware. Meanwhile, affiliates are solely responsible for finding new victims, and can reap 60 to 80 percent of any ransom amount ultimately paid to the group.

A statement on Operation Cronos from the European police agency Europol said the months-long infiltration resulted in the compromise of LockBit’s primary platform and other critical infrastructure, including the takedown of 34 servers in the Netherlands, Germany, Finland, France, Switzerland, Australia, the United States and the United Kingdom. Europol said two suspected LockBit actors were arrested in Poland and Ukraine, but no further information has been released about those detained.

The DOJ today unsealed indictments against two Russian men alleged to be active members of LockBit. The government says Russian national Artur Sungatov used LockBit ransomware against victims in manufacturing, logistics, insurance and other companies throughout the United States.

Ivan Gennadievich Kondratyev, a.k.a. “Bassterlord,” allegedly deployed LockBit against targets in the United States, Singapore, Taiwan, and Lebanon. Kondratyev is also charged (PDF) with three criminal counts arising from his alleged use of the Sodinokibi (aka “REvil“) ransomware variant to encrypt data, exfiltrate victim information, and extort a ransom payment from a corporate victim based in Alameda County, California.

With the indictments of Sungatov and Kondratyev, a total of five LockBit affiliates now have been officially charged. In May 2023, U.S. authorities unsealed indictments against two alleged LockBit affiliates, Mikhail “Wazawaka” Matveev and Mikhail Vasiliev.

Vasiliev, 35, of Bradford, Ontario, Canada, is in custody in Canada awaiting extradition to the United States (the complaint against Vasiliev is at this PDF). Matveev remains at large, presumably still in Russia. In January 2022, KrebsOnSecurity published Who is the Network Access Broker ‘Wazawaka,’ which followed clues from Wazawaka’s many pseudonyms and contact details on the Russian-language cybercrime forums back to a 31-year-old Mikhail Matveev from Abaza, RU.

An FBI wanted poster for Matveev.

In June 2023, Russian national Ruslan Magomedovich Astamirov was charged in New Jersey for his participation in the LockBit conspiracy, including the deployment of LockBit against victims in Florida, Japan, France, and Kenya. Astamirov is currently in custody in the United States awaiting trial.

LockBit was known to have recruited affiliates that worked with multiple ransomware groups simultaneously, and it’s unclear what impact this takedown may have on competing ransomware affiliate operations. The security firm ProDaft said on Twitter/X that the infiltration of LockBit by investigators provided “in-depth visibility into each affiliate’s structures, including ties with other notorious groups such as FIN7, Wizard Spider, and EvilCorp.”

In a lengthy thread about the LockBit takedown on the Russian-language cybercrime forum XSS, one of the gang’s leaders said the FBI and the U.K.’s National Crime Agency (NCA) had infiltrated its servers using a known vulnerability in PHP, a scripting language that is widely used in Web development.

Several denizens of XSS wondered aloud why the PHP flaw was not flagged by LockBit’s vaunted “Bug Bounty” program, which promised a financial reward to affiliates who could find and quietly report any security vulnerabilities threatening to undermine LockBit’s online infrastructure.

This prompted several XSS members to start posting memes taunting the group about the security failure.

“Does it mean that the FBI provided a pentesting service to the affiliate program?,” one denizen quipped. “Or did they decide to take part in the bug bounty program? :):)”

Federal investigators also appear to be trolling LockBit members with their seizure notices. LockBit’s data leak site previously featured a countdown timer for each victim organization listed, indicating the time remaining for the victim to pay a ransom demand before their stolen files would be published online. Now, the top entry on the shaming site is a countdown timer until the public doxing of “LockBitSupp,” the unofficial spokesperson or figurehead for the LockBit gang.

“Who is LockbitSupp?” the teaser reads. “The $10m question.”

In January 2024, LockBitSupp told XSS forum members he was disappointed the FBI hadn’t offered a reward for his doxing and/or arrest, and that in response he was placing a bounty on his own head — offering $10 million to anyone who could discover his real name.

“My god, who needs me?,” LockBitSupp wrote on Jan. 22, 2024. “There is not even a reward out for me on the FBI website. By the way, I want to use this chance to increase the reward amount for a person who can tell me my full name from USD 1 million to USD 10 million. The person who will find out my name, tell it to me and explain how they were able to find it out will get USD 10 million. Please take note that when looking for criminals, the FBI uses unclear wording offering a reward of UP TO USD 10 million; this means that the FBI can pay you USD 100, because technically, it’s an amount UP TO 10 million. On the other hand, I am willing to pay USD 10 million, no more and no less.”

Mark Stockley, cybersecurity evangelist at the security firm Malwarebytes, said the NCA is obviously trolling the LockBit group and LockBitSupp.

“I don’t think this is an accident—this is how ransomware groups talk to each other,” Stockley said. “This is law enforcement taking the time to enjoy its moment, and humiliate LockBit in its own vernacular, presumably so it loses face.”

In a press conference today, the FBI said Operation Cronos included investigative assistance from the Gendarmerie-C3N in France; the State Criminal Police Office L-K-A and Federal Criminal Police Office in Germany; Fedpol and Zurich Cantonal Police in Switzerland; the National Police Agency in Japan; the Australian Federal Police; the Swedish Police Authority; the National Bureau of Investigation in Finland; the Royal Canadian Mounted Police; and the National Police in the Netherlands.

The Justice Department said victims targeted by LockBit should contact the FBI at https://lockbitvictims.ic3.gov/ to determine whether affected systems can be successfully decrypted. In addition, the Japanese Police, supported by Europol, have released a recovery tool designed to recover files encrypted by the LockBit 3.0 Black Ransomware.