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Yesterday — 17 May 2024Main stream

Ascension Faces Multiple Lawsuits Following Ransomware Attack

Ascension ransomware attack

Following the recent Ascension ransomware attack, legal challenges are mounting for the healthcare giant. Just days after the cyberattack disrupted operations across its extensive network of 140 hospitals, Ascension is facing two proposed class-action lawsuits. The lawsuits, filed in the District Courts of Illinois and Texas, allege negligence on Ascension's part, citing the failure to encrypt patient data as a critical oversight. This, plaintiffs argue, has exposed them to the risk of identity theft for years to come, following the Ascension cyberattack that forced the diversion of ambulances and the suspension of elective care services.

Class-Action Lawsuit Arises from Ascension Ransomware Attack

While Ascension has not confirmed any compromise of patient data, investigations are ongoing. Plaintiffs contend that had proper encryption measures been in place, data stolen by the cybercriminal group Black Basta would have been rendered useless, highlighting the negligence they claim Ascension displayed. We are conducting a thorough investigation of the incident with the support of leading cybersecurity experts and law enforcement," an Ascension spokesperson stated. "If we determine sensitive data was potentially exfiltrated or accessed, we will notify and support the affected individuals in accordance with all relevant regulatory and legal obligations”, reported Healthcare Dive on Thursday. The lawsuits, filed shortly after the Ascension ransomware attack, target the healthcare provider's alleged failure to implement adequate cybersecurity measures, a move plaintiffs argue could have prevented the incident. Both cases, represented by the same legal counsel, highlight the harm suffered by patients due to the exposure of their private information, which they assert was foreseeable and preventable.

Ascension Lawsuit and Mitigation Tactics

Despite ongoing investigations and assurances of cooperation with authorities, Ascension has yet to disclose whether patients' sensitive information was compromised during the cyber incident.  “Ascension continues to make progress towards restoration and recovery following the recent ransomware attack. We continue to work with industry leading forensic experts from Mandiant to conduct our investigation into this attack and understand the root cause and how this incident occurred”, stated Ascension on its Cybersecurity Event Update page.  In parallel, additional cybersecurity experts from Palo Alto Networks Unit 42 and CYPFER have been brought in to supplement the rebuilding and restoration efforts. The focus is on safely and swiftly bringing systems back online. “We are also working on reconnecting with our vendors with the help of our recovery experts. Please be aware that it may still take some time to return to normal operations”, added Ascension.  The Catholic health system, which spans 140 hospitals and 40 senior living facilities nationwide, employs a workforce of approximately 132,000 individuals. Despite the financial strain imposed by the Ascension ransomware attack, industry analysts note Ascension's robust liquidity and leverage position, offering a significant rating cushion against such one-off events. Media Disclaimer: This report is based on internal and external research obtained through various means. The information provided is for reference purposes only, and users bear full responsibility for their reliance on it. The Cyber Express assumes no liability for the accuracy or consequences of using this information.

Rockford Public Schools Restores Systems After Ransomware Attack

By: Alan J
17 May 2024 at 01:00

Rockford Public Schools Ransomware Attack Michigan

The Rockford Public School Disttrict in Michigan has successfully restored its systems after a ransomware attack caused significant disruption earlier this week, forcing the shutdown of its computer, email, and phone systems. Despite acting swiftly to contain the Rockford Public Schools ransomware attack as an attempt to ensure the safety of its students and staff, the measures also forced the school district to resort to traditional pen and paper-based offline methods for schooling. A day after the incident, the district superintendent confirmed the isolation of the attack and the restoration of systems, indicating that students and staff could operate as normal. Established in 1884, Rockford Public Schools is a prominent educational institution in Rockford, Illinois. With 45 schools catering to around 27,766 students, it spans across portions of Kent County and serves parts of Plainfield, Algoma, Courtland, Cannon, Grattan, and Oakfield Townships. The district's consolidation in the late 1950s brought together several neighborhood school systems, and it expanded into 45 schools serving approximately 27,766 students.

Systems Restored After Rockford Public Schools Ransomware Attack

On the morning of the incident, district leaders were alerted to computer system failures within the school district disrupting its phones and internet services. While it was initially suspected to be a vendor issue, it soon became clear that the district was struck by a ransomware attack after ransom notes were discovered on various printers. Superintendent Steve Matthews promptly ordered the shutdown of all network connections, including Wi-Fi, to contain the threat. He anticipated that it would take at least a couple of days for the district to return to normal operations. The official website of the school district displayed emergency phone numbers for various buildings within the school district during the time of the attack. [caption id="attachment_68941" align="alignnone" width="1768"]Rockford Public Schools Ransomware Attack Emergency Numbers Source: rockfordschools.org[/caption] Despite the attack, there was no immediate threat to student safety. Classes continued as usual, albeit with a return to traditional, technology-free teaching methods. Superintendent Matthews reassured that security systems for school doors remained functional, and emergency cell phones were made available for parental contact. The FBI was also involved in the investigation, working alongside district staff to assess the extent of the breach.  Superintendent Matthews acknowledged the initial challenge but noted that staff were quickly adjusting to the incident. Students reported a unique experience of engaging in learning without digital tools, while some found the situation disconcerting. Parents were informed about the situation through emergency communication channels. While some parents chose to pick up their children early, the overall response was one of cautious adaptation. Following the preventative measures, the public school district restored its computer systems 24 hours later, with the district superintendent stating that the incident had been isolated and contained. The school issued a letter to parents, indicating that says students and staff could resume using district-provided school equipment or their own personal devices.

Expert Indicates Educational Institutes as Common Ransomware Target

Cybersecurity expert Greg Gogolin from Ferris State University noted in response to the incident, that school districts are common targets for ransomware attacks due to inadequate preventive measures and limited cybersecurity staff. Gogolin highlighted that the end of the school year is a particularly vulnerable time for such attacks, as the urgency to resolve the situation increases with grades due and other academic deadlines approaching. Affluent districts are particularly targeted due to attackers perceiving them as having more resources available. To mitigate such risks, Gogolin advises districts to invest in advanced email filtering while educating staff about phishing emails. Additionally, teachers and students should maintain backups of essential data, such as grades and assignments, outside of school networks. The return to the traditional schooling method following the Rockford Public Schools ransomware attack is reminiscent to an earlier incident affecting Cannes Hospital, which forced its staff to resort to pen-and-paper techniques to keep services running. Media Disclaimer: This report is based on internal and external research obtained through various means. The information provided is for reference purposes only, and users bear full responsibility for their reliance on it. The Cyber Express assumes no liability for the accuracy or consequences of using this information.
Before yesterdayMain stream

DragonForce Cyberattack Strikes Again: Malone & Co and Watt Carmicheal Added as Victims

DragonForce cyberattack

The notorious DragonForce ransomware group has expanded its list of victims, adding two new names to their dark web portal — Malone & Co and Watt Carmicheal. In a dark web post on their platform, the threat actor boasted about their latest conquests.  The first victim, Malone & Co, a prominent accounting firm based in Ireland, seemed to have fallen prey to the DragonForce cyberattack. The post provided details about the company's services and location, indicating a breach of sensitive information. Similarly, Watt Carmichael, a reputable investment management firm in Toronto, Canada, found itself ensnared in a similar situation by the DragonForce ransomware attack. However, despite their claims, both the cyberattacks are unverified.

DragonForce Cyberattack Targets Two New Victims

The Cyber Express has reached out to both organizations to learn more about this alleged DragonForce cyberattack. However, at the time of writing this, no official statement or response has been shared, leaving the claims for the DragonForce ransomware attack unverified.  [caption id="attachment_68487" align="alignnone" width="355"]DragonForce Cyberattack Source: X[/caption] Interestingly, both victims' websites remain operational, showing no immediate signs of the cyberattacks. This discrepancy adds another layer of mystery to the unfolding situation.  Moreover, along with the cyberattack post, the DragonForce ransomware group stated that it had access to 15.34 GB of data associated with Malone & Co. The hacker group has shared a deadline of 16 days before the data gets published.  [caption id="attachment_68490" align="alignnone" width="353"]DragonForce Ransomware Source: X[/caption] As for the second alleged victim, Watt Carmicheal, the hacker group claims access to 27.3 GB of data, and no ransom deadline was shared. The threat actor, DragonForce, has used the same modus operandi to target similar victims in the past. 

Who is the DragonForce Ransomware Group?

DragonForce, a hacktivist group hailing from Malaysia, is infamous for its relentless cyberattacks on government institutions and commercial entities, primarily in India. Their targets extend beyond geographical borders, with a particular focus on websites affiliated with Israel while advocating for pro-Palestinian causes. Utilizing a variety of tactics such as defacement attacks, distributed denial-of-service (DDoS) attacks, and data leaks, DragonForce demonstrates a high level of adaptability and sophistication in their operations. This versatility has enabled them to evolve their strategies over time, staying one step ahead of their adversaries. Embracing their role as vigilantes for the people, DragonForce Malaysia boldly proclaims its mission on various online platforms, including social media giants like Facebook, YouTube, and X (formerly Twitter). Through these channels, they amplify their voice, connecting with like-minded individuals and fostering a sense of community among Malaysian cybersecurity enthusiasts. Central to DragonForce's ideology is their staunch advocacy for the Palestinian cause. Their actions speak volumes, from high-profile hacks targeting Israeli networks to broadcasting messages of solidarity through unconventional mediums like TikTok. Despite their formidable capabilities, DragonForce does not operate in isolation. Collaborative efforts with other local hacker threat groups have been reported, highlighting the interconnected nature of the hacktivist groups. Media Disclaimer: This report is based on internal and external research obtained through various means. The information provided is for reference purposes only, and users bear full responsibility for their reliance on it. The Cyber Express assumes no liability for the accuracy or consequences of using this information.

Medusa Ransomware Claims UK-based Defense Solutions Provider Chemring Group as Victim

By: Alan J
9 May 2024 at 05:35

Chemring Group data breach

The Medusa ransomware group has demanded $3.5 million from the Chemring Group on their leak site, along with a looming threat to leak 186.78 GB of sensitive documents claimed to have been obtained from the Chemring Group data breach. The group set the negotiation deadline as May 16, 2024, providing the victim about 9 days to surrender to demands while also presenting additional options such as prolonging negotiation period, removing or downloading the data allegedly stolen during the attack at varying prices. The Chemring Group is a multi-national UK-based business that provides a range of technology solutions and services to the aerospace, defence and security markets around the world. The Chemring Group data breach post was shared on the threat actor's data leak site along with 3 American organizations listed as victims. However, the authenticity of these claims is yet to be verified. While the Chemring Group refutes any major compromise, they have confirmed an ongoing investigation into the alleged data breach.

Medusa Hackers Demand $3.5 Million Following Chemring Group Data Breach

On the leak site, the ransomware group demanded a ransom of 3.5 million USD with a negotiation deadline of 16th May 2024. The group allegedly exfiltrated 186.78 GB of confidential documents, databases, and SolidWorks design files. However no sample data had been shared making it harder to verify the group's claims. Additionally, the leak site provided the victim with the options to add an additional day to make ransom negotiations for 1 million, to delete all the data for 3.5 million or download/delete the exfiltrated data for 3.5 million. [caption id="attachment_67453" align="alignnone" width="944"]Medusa Ransomware Group Chemring data breach Source: X.com / @H4ckManac[/caption] The Chemring Group PLC listing was also accompanied by the listing of three alleged victim organizations, including One Toyota of Oakland, Merritt Properties and Autobell Car Wash. After being reached out for additional details by The Cyber Express team, a Chemring Group spokesman made the following statements about the alleged ransomware attack:
Chemring has been made aware of a post that has appeared on X (formerly Twitter) alleging that the Group has been subject to a ransomware attack. An investigation has been launched, however there is currently nothing to indicate any compromise of the Group’s IT systems, nor have we received any communication from a threat actor suggesting that we have been breached. We confirm that all Chemring businesses are operating normally. Our preliminary investigations lead us to believe that this attack was on a business previously owned by Chemring but where there is no ongoing relationship or connection into our IT systems. As this is subject to an ongoing criminal investigation we cannot comment further at this stage.

Who is Medusa Ransomware Group?

The MedusaLocker ransomware group has known to have been active since September 2019. The group  usually gains initial access to victims’ networks by exploiting known vulnerabilities in Remote Desktop Protocol (RDP). The Medusa ransomware group has been observed to increase their attack campaigns after the debut of a their dedicated data leak site in February 2023. The group primarily targets healthcare, education and public-sector organizations inits campaigns. The group was previously responsible for an attack on Toyota in December 2023 in which the group obtained access to sensitive details such as names, addresses, contact information, lease-purchase details, and IBAN numbers. The incident prompted the company to adopt stronger data protection and notify affected customers while informing details about the breach to relevant authorities. Media Disclaimer: This report is based on internal and external research obtained through various means. The information provided is for reference purposes only, and users bear full responsibility for their reliance on it. The Cyber Express assumes no liability for the accuracy or consequences of using this information.

Brandywine Realty Trust Confirms Data Breach After Ransomware Attack

By: Alan J
8 May 2024 at 02:11

Brandywine Realty Trust data breach

Brandywine Realty Trust issued a recent filing to the US Securities And Exchange Commission (SEC), where it confirmed that an unauthorized third-party had gained access to portions of its internal network. The Brandywine Realty Trust data breach is stated to have affected the functioning of some of its internal systems, following preventative measures as part of the firm's incident response plan. Brandywine Realty Trust is one of the largest publicly traded real estate companies in the United States with a primary focus in the Philadelphia, Texas and Austin markets. The firm is organized as a real estate investment trust and manages 69 properties comprising of 12.7 million square feet in land spanning multiple states. Upon detecting the intrusion, the trust initiated its response protocols and took steps to contain affected systems, assess the extent of the attack and move towards remediation. Investigative efforts were held together with external cybersecurity professionals, while details were shared with law enforcement.

Brandywine Realty Trust Data Breach Disrupted Trust's Operations

The filing reveals that along with unauthorized access to its internal systems, the attack also involved the  encryption of some of the company's internal resources. The encryption process disrupted access to portions of the company’s business applications responsible for several of the company's internal and corporate functions, including its financial and reporting systems. The company disclosed that certain files were stolen during the attack, but that it is still working on determining the extent of sensitive and confidential information accessed during the intrusion into its IT systems, and establishing if any personal information had been accessed. However, the company believes that the intrusion had been been contained from spreading further into its systems and stated that it is working diligently to restore its IT systems back online. The Company is also  evaluating if any additional regulatory and legal notifications are required after facing the incident and will issue appropriate notifications according to its findings.

Perpetrator Behind Brandywine Realty Trust Data Breach Unknown

The company is known to have rented out commercial properties to various prominent firms, with its biggest tenants including IBM, Spark Therapeutics, Comcast, and the FMC Corporation. However, the attack comes during a recent period of increased ongoing volatility in the office commercial space with  Brandywine recently cutting down its quarterly dividend, from 19 cents to 15 cents a share, for the first time since 2009. In an recent interview, the company's CEO acknowledged “turbulent times” in commercial real estate space and the company aimed at covering its “danger points.” He added the company has plenty of cash and available credit, while noting that compared to its peers, the firm had a substantially lower number of leases set to expire over the next few years.
As the investigation of the incident is ongoing, the full scope, nature and impact of the incident are not yet known. No threat actor individual or group has seemed to claim responsibility for the attack yet. The disclosure likely follows  the introduction of the new rules by the U.S. government in December 2023, where publicly traded companies are required to disclose security incidents they believe may have a material impact on the business. However, Brandywine indicated in its filing that it does not believe the incident is 'reasonably likely to materially impact the Company’s financial condition or results of operations.'
Media Disclaimer: This report is based on internal and external research obtained through various means. The information provided is for reference purposes only, and users bear full responsibility for their reliance on it. The Cyber Express assumes no liability for the accuracy or consequences of using this information.

Moldova Government Hit by NoName Ransomware: Websites Down

NoName Ransomware Group

The notorious NoName ransomware group this time has allegedly set its sights on Moldova, targeting key government websites in what appears to be a strategic cyberattack. The recent alleged cyberattack on Moldova digital infrastructure has raised concerns over cybersecurity and geopolitical tensions in the region.

The reportedly affected entities in Moldova include vital governmental organs such as the Presidency, Ministry of Foreign Affairs, Ministry of Internal Affairs, and the State Registry, among others. The Moldova cyberattack has left these websites inaccessible, displaying the ominous message, "This Site Can't be Reached. NoName ransomware group

Political Motives Behind the Cyberattack on Moldova

Although the extent of the cyberattack and the motive behind it have not been explicitly disclosed by the NoName group, a message left by the hackers hints at a political agenda. We continue to send DDoS greetings to the State website of Moldova in order to discourage the local government from craving for Russophobia," the message reads. This suggests a possible attempt to influence Moldova's foreign policy by targeting its digital infrastructure. [caption id="attachment_65468" align="aligncenter" width="531"]NoName ransomware group Source: X[/caption] The implications of such cyberattacks on Moldova could be profound, affecting not only the government's operations but also the country's stability and security. The ongoing tension between Moldova and Russia adds another layer of complexity to the situation, raising concerns about the potential involvement of state-sponsored actors behind the cyber assault. [caption id="attachment_65469" align="aligncenter" width="528"]Cyberattack on Moldova Source: X[/caption]

NoName Ransomware Group Track Record

This is not the first time NoName has launched such attacks. In March 2024, the group claimed responsibility for targeting multiple websites in Denmark, including key entities like Movia, Din Offentlige Transport, the Ministry of Transport, Copenhagen Airports, and Danish Shipping. Similarly, in January of the same year, NoName targeted high-profile websites in the Netherlands, including OV-chipkaart, the Municipality of Vlaardingen, the Dutch Tax Office (Belastingdienst), and GVB.

Moreover, NoName's recent cyber onslaught on Finland has further escalated concerns. The Finnish government organizations, including Traficom, the National Cyber Security Centre Finland (NCSC-FI), The Railways, The Agency for Regulation and Development of Transport and Communications Infrastructure of Finland, and several subdomains of the Finnish Road Agency, faced temporary inaccessibility due to DDoS attacks. The sophistication and scale of NoName's operations, combined with their apparent political motives, highlight the urgent need for enhanced cybersecurity measures and international cooperation. The rising frequency of cyberattacks targeting governmental institutions across Europe demands a coordinated response from both national and international cybersecurity agencies. Furthermore, these incidents serve as a wake-up call for governments worldwide to prioritize cybersecurity and invest in strong defense mechanisms to safeguard their digital assets. The increasing sophistication of cybercriminals, coupled with geopolitical tensions, highlights the need for proactive measures to protect critical infrastructure and ensure the integrity of government operations. As the investigation into the recent cyberattack on Moldova unfolds, the international community will be closely monitoring the situation, with a keen eye on the implications for regional security and the broader cybersecurity landscape. In an era where cyberspace knows no borders, collective action and cooperation are essential to effectively combat the growing threat of cyber warfare and ransomware attacks. Media Disclaimer: This report is based on internal and external research obtained through various means. The information provided is for reference purposes only, and users bear full responsibility for their reliance on it. The Cyber Express assumes no liability for the accuracy or consequences of using this information.

RansomHouse on the Move Again: Hirsh Industries Latest Target

Cyberattack on Hirsh Industries

Hirsh Industries, a leading manufacturer and supplier of metal filing, storage, and organizational products, has been targeted by the RansomHouse ransomware group. The cyberattack on Hirsh Industries, disclosed by the ransomware group, has raised concerns about the safety of sensitive data and the potential impact on the company's operations. Hirsh Industries, LLC, known for its metal filing and storage solutions, caters to both personal and commercial needs. With a revenue of $162.1 million, the company holds a significant position in the industry.

Unverified: Cyberattack on Hirsh Industries

While the claim by the RansomHouse ransomware group has been made, no further details have been disclosed regarding the extent of the data breach or the motives behind the cyberattack. Upon accessing the official website, no signs of foul play were detected, as the website appeared to be fully functional. To validate the Hirsh Industries cyberattack claim, The Cyber Express Team reached out to company officials, but as of writing this report, no official response has been received. The attack on Hirsh Industries marks yet another addition to the growing list of attacks attributed to the RansomHouse ransomware group.

RansomHouse Previous Attacks

In April 2024, the group targeted Bank Pembangunan Daerah Banten Tbk, a regional development bank in Indonesia. While the full extent of the cyberattack on the bank remains undisclosed, the implications could be significant, given its focus on micro-enterprises and SMEs. Earlier in the same month, Lopesan Hotels fell victim to a RansomHouse attack, with the group claiming to have obtained 650GB of sensitive data, including hotel revenue and employee information. In February, Webber International University and GCA Nederland were targeted by the RansomHouse group, adding to their list of victims on the dark web portal. The alleged attack on Hirsh Industries by the RansomHouse ransomware group highlights the increasing threat posed by such groups to organizations worldwide. While the authenticity of the claim remains unverified, the incident serves as a wake-up call for businesses to bolster their cybersecurity defenses. With Hirsh Industries being a significant player in the industry, the implications of the cyberattack, if proven true, could be far-reaching. The compromise of sensitive data could not only affect the company's operations but also raise concerns among its clients and partners. Additionally, the potential financial losses and reputational damage could be substantial. As investigations into the Hirsh Industries cyberattack continue, stakeholders await an official response from the company regarding the breach and its impact. Meanwhile, businesses are urged to prioritize cybersecurity measures to mitigate the risk of falling victim to ransomware attacks. Media Disclaimer: This report is based on internal and external research obtained through various means. The information provided is for reference purposes only, and users bear full responsibility for their reliance on it. The Cyber Express assumes no liability for the accuracy or consequences of using this information.

Central Power Systems & Services’ Website Down After Alleged Hunters Group Cyberattack

Cyberattack Central Power Systems

Central Power Systems & Services, a major distributor of industrial and power generation products in Kansas, Western Missouri, and Northern Oklahoma, has fallen victim to the notorious Hunters Ransomware Group.

The cyberattack on Central Power Systems & Services, disclosed by the ransomware group, has raised concerns about the safety of sensitive data and the integrity of critical infrastructure.

Central Power Systems & Services, the sole authorized distributor for Allison Transmissions, Detroit Diesel, MTU, Doosan, and Liebherr in the region, has been a stalwart in serving commercial equipment needs since 1954. However, the recent alleged cyberattack may have halted its official website as it displayed a disconcerting message: "Sorry you have been blocked. You are unable to access cpower.com."

Uncertainty About Cyberattack on Central Power Systems & Services 

The claim by the Hunters Ransomware Group has yet to be officially confirmed, leaving both the company and its clients in a state of uncertainty. While attempts to access the website raise suspicions, the possibility of a technical glitch cannot be ruled out until an official statement is released. If proven true, the implications of this Central Power Systems & Services cyberattack could be significant. The potential compromise of sensitive data poses a serious threat not only to the company but also to its clients and partners. With no details provided by the ransomware group regarding the extent of the breach or the nature of compromised data, the situation remains tense.

Previous Incidents

This is not the first time the Hunters Ransomware Group has made headlines. Before this, the group targeted various organizations across different sectors and countries. In 2024 alone, the group claimed responsibility for cyberattacks on the Dalmahoy Hotel & Country Club in the UK, Double Eagle Energy Holdings IV, LLC in the US, and Gallup-McKinley County Schools in New Mexico, among others. The modus operandi of the Hunters Ransomware Group involves encrypting files and appending the ".LOCKED" extension, followed by demands for ransom in exchange for decryption keys. Additionally, the group often leaves instructions for negotiation in files named "Contact Us.txt" within compromised directories. The cyberattack on Central Power Systems & Services highlights the growing threat posed by ransomware groups to organizations worldwide. With cybercriminals continuously evolving their tactics and targeting critical infrastructure, businesses must remain vigilant and prioritize cybersecurity measures. As the investigation into this cyberattack continues, stakeholders await an official statement from the company regarding the breach and its impact. Until then, the industry remains on high alert, bracing for potential fallout from yet another audacious move by the Hunters Ransomware Group. Media Disclaimer: This report is based on internal and external research obtained through various means. The information provided is for reference purposes only, and users bear full responsibility for their reliance on it. The Cyber Express assumes no liability for the accuracy or consequences of using this information.

UnitedHealth Confirms Paying Ransom to Secure Patient Data After Change Healthcare Cyberattack

Change Healthcare Cyberattack

In a bid to safeguard patient data, UnitedHealth Group, a prominent healthcare conglomerate, confirmed that it has paid ransom to cyberthreat actors after its subsidiary, Change Healthcare, fell victim to a cyberattack in February. The company also acknowledged that files containing personal information were compromised in the Change Healthcare cyberattack.

According to a statement provided to CNBC, UnitedHealth stated, “This attack was conducted by malicious threat actors, and we continue to work with law enforcement and multiple leading cybersecurity firms during our investigation. A ransom was paid as part of the company’s commitment to do all it could to protect patient data from disclosure.”

Ransom Payment Amount And Method

Though the exact ransom amount was not disclosed by UnitedHealth, Wired magazine reported on March 4 that the company likely paid around $22 million in bitcoin to the attackers, citing darknet forum posts and blockchain analysis. The Cyber Express Team contacted Change Healthcare officials to inquire about the reported ransom payment. However, at the time of publication, no official response has been received. UnitedHealth further disclosed that cyberthreat actors accessed files containing protected health information (PHI) and personally identifiable information (PII). The breached files could potentially affect a significant portion of the American population. However, the company clarified that, to date, there is no evidence of exfiltration of materials such as doctors’ charts or full medical histories among the compromised data. "Based on initial targeted data sampling to date, the company has found files containing protected health information (PHI) or personally identifiable information (PII), which could cover a substantial proportion of people in America. To date, the company has not seen evidence of exfiltration of materials such as doctors’ charts or full medical histories among the data," reads the official release. Andrew Witty, CEO of UnitedHealth Group, expressed the company’s commitment to addressing the concerns raised by the attack, stating, “We know this attack has caused concern and been disruptive for consumers and providers, and we are committed to doing everything possible to help and provide support to anyone who may need it.”

Change Healthcare Cyberattack Details and Infiltration

The attackers, identified as the ALPHV ransomware gang or one of its affiliates, infiltrated Change Healthcare’s networks more than a week before launching the ransomware strike, as reported by The Wall Street Journal. They gained entry through compromised credentials on an application that allows staff to remotely access systems, as multifactor authentication protocols were not enabled on this particular application. In response to the breach, UnitedHealth has taken steps to mitigate the impact on affected individuals. The company has set up a dedicated website for patients to access resources and launched a call center offering free identity theft protection and credit monitoring for two years. However, due to the ongoing complexity of the data review, the call center is unable to provide specific details about individual data impact. Change Healthcare, which processes approximately 15 billion transactions a year and handles one in three medical records, suffered significant disruption from the attack. More than 100 systems were shut down, affecting numerous healthcare providers and leaving some reliant on loans and personal funds to stay operational. UnitedHealth reported that the attack has cost the company $872 million so far.

Recovery Efforts and Assistance Programs

Despite the challenges, UnitedHealth has been steadily restoring systems since March, including pharmacy software, claims management, and other platforms. The company has also launched financial assistance programs, although some providers have expressed dissatisfaction with the amounts offered and reported feeling pressured to make positive public comments about the loans by UnitedHealth staff. As UnitedHealth continues its efforts to recover from the cyberattack, it remains vigilant in ensuring the security of patient data and strengthening its cybersecurity defenses to prevent future incidents. Media Disclaimer: This report is based on internal and external research obtained through various means. The information provided is for reference purposes only, and users bear full responsibility for their reliance on it. The Cyber Express assumes no liability for the accuracy or consequences of using this information.
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