Benedict Jones spent years working for McAfee and Sophos. While doing threat research at Sophos, he spotted a problem in mobile threat defence that nobody had actually fixed. He’s now CEO and founder of Trustd Mobile, and the story of how he got there says more about MSP buying decisions than most vendor pitches ever […]

The post Innovation wins. Why smaller beats bigger appeared first on Heimdal Security Blog.

I’ve spent enough time around AI adoption now to notice a pattern. Ask a business how AI is going for them and the honest answer is, lately, “we’ve got Copilot, and it’s not great.” That gap between the hype and the reality is exactly where Samantha North operates. Sam runs an AI transformation agency, helping […]

The post AI adoption that pays off is built around keeping humans in the driver’s seat appeared first on Heimdal Security Blog.

It’s tempting for MSPs to write off event sponsorship in education as a waste of money. You sponsor an event, hand out flyers, follow up with an email, and hear nothing back. Rick Cowell says you’re judging it on the wrong timescale. Rick spent 20 years as a school network manager, and he founded the […]

The post The Planting Seeds philosophy. Selling into schools takes years, not quarters appeared first on Heimdal Security Blog.

Most of the cyber incidents landing on our desks these days start with someone believing a lie. It’s not a brilliant piece of code that causes most breaches. A convincing email, a confident phone call, and a fake sense of urgency can make people hand over exactly what the attacker needs. Last week I talked […]

The post The risk awareness radar. A superpower every MSP needs to train appeared first on Heimdal Security Blog.

“Make everyone one percent better and it compounds across the team.” That’s the line Joe Head wrote about his own job and when I read it back to him, he didn’t hesitate. “That is 100% the objective,” he said. Joe runs AI adoption for an 80-person team as the only AI automation specialist in the […]

The post Tools Change. Teach People How to Keep Up appeared first on Heimdal Security Blog.

Your client is no longer just buying your security advice. They’re auditing whether you live by it.  That was a clear message from my exclusive interview with Heather MacDonald Alford, an MSP finance specialist and owner of Counting Creators.  Heather’s exactly the kind of customer MSPs should be paying attention to. She’s informed, commercially minded, and willing to challenge vendors to […]

The post Cyber-Aware Customers Are Raising the Bar for MSPs and Other Vendors  appeared first on Heimdal Security Blog.

Cybersecurity failures now happen beyond the OSI stack. Faulty governance, the human factor, and AI tools create new attack surfaces. After seven years working across cybersecurity, cloud infrastructure, and Zero Trust architecture, Jayal Yadav explains how we got here and what organizations still get wrong. “The original seven layers of the OSI model still matter. […]

The post The OSI Model and Its Two Missing Layers appeared first on Heimdal Security Blog.

Although Cyber Security is often seen as technical and maybe even dull, it has many similarities to our day-to-day life. In this blog I call out one of the most important – You Only Know What You’ve Got When Its Gone. Let me start by putting this statement into context in the current chapter of […]

The post You Only Know What You’ve Got When Its Gone appeared first on Heimdal Security Blog.

We’ve had four cases associated with OpenClaw in the last few weeks. This is what one MSP this told me. Not a researcher or a vendor trying to sell me a solution, but somebody that’s already dealing with the consequences, whilst most boards are still deciding whether to pay attention or not For those who […]

The post OpenClaw Incidents Show Why AI Adoption Pressure Puts Companies at Risk appeared first on Heimdal Security Blog.

Christmas is the time where we allow our imaginations to run wild, it’s the season of goodwill, high spirits and Christmas joy. However, cybercriminals don’t take holidays. We still have to be on our guard, and question what is real and what is not. Common Holiday Scams Fake Online Stores Around this time of year, […]

The post How to Avoid Holiday Shopping Scams (From a Former Cyber Detective) appeared first on Heimdal Security Blog.

The world in which there are three groups of people, technical, not technical and those in between, is dead. AI just killed it, And if you’re a business leader still hiding behind “I’m not technical”, your time is up! Who are these groups? Well, the technical group are those who speak in acronyms, hide behind […]

The post You’re Not Technical? That Excuse Just Expired! appeared first on Heimdal Security Blog.