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How to Avoid Holiday Shopping Scams (From a Former Cyber Detective)

Christmas is the time where we allow our imaginations to run wild, it’s the season of goodwill, high spirits and Christmas joy. However, cybercriminals don’t take holidays. We still have to be on our guard, and question what is real and what is not. Common Holiday Scams Fake Online Stores Around this time of year, […]

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ITDR Best Practices: How to Detect, Prevent, and Contain Critical Identity Threats

Key takeaways: ITDR monitors identity-based threats that traditional security tools miss, like hackers logging in with stolen credentials Effective ITDR requires integration with privileged access management and automated responses tailored to your specific environment Consolidating threat detection into a single dashboard dramatically improves response times and reduces the cost of managing multiple security tools Your […]

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When Buyers Discount MSPs With One Big Customer

Your biggest customer loves you. Three years together. They trust you, pay on time, and refer others. From where you sit, that’s loyalty. From where a buyer sits, that’s a $$$ discount on your exit. This perception gap kills more MSP deals than bad financials. Sam Levy saw it constantly when he led tech mergers […]

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You’re Not Technical? That Excuse Just Expired!

The world in which there are three groups of people, technical, not technical and those in between, is dead. AI just killed it, And if you’re a business leader still hiding behind “I’m not technical”, your time is up! Who are these groups? Well, the technical group are those who speak in acronyms, hide behind […]

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Tool Sprawl Taxes Your Business More Than You Think

Ross Brouse has a name for what he sees every day. The Frankenstack. “The lack of operational simplicity comes from piling on tools, building that Frankenstack, as I call it,” says Brouse, President and COO of Continuous Networks, an MSP serving healthcare clients. He’s watched it happen over and over. MSPs go to a conference, […]

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Heimdal 5.1.0 RC Dashboard: Smarter Automation, Stronger Compliance, and Smoother Control

The Heimdal 5.1.0 RC (Release Candidate) dashboard update is now live, bringing a powerful lineup of improvements designed to make IT management faster, safer, and more intuitive. From pre-built scripting and compliance dashboards to simpler agent management and refined privilege controls, this release takes another major step toward a fully unified cybersecurity experience. Smarter Automation […]

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Can Generative AI Be Weaponized for Cyberattacks?

Generative AI has emerged as one of the most powerful technologies of our era. Capable of producing realistic text, images, voice, and even code, these systems are revolutionizing industries. But while they fuel innovation and productivity, they also introduce an entirely new class of threats. As AI capabilities grow, so too does the potential for […]

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Digital Warfare and the New Geopolitical Frontline

This article follows our recent article on the source of cybercrime attacks – read it here – we’re now exploring the global, commercial, and political dimensions of digital warfare. Key takeaways $100 billion in global cyber damages annually – equivalent to the GDP of a mid-sized nation. $400 million in business impact from a single […]

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Nearly 40% of 2024 Ransomware Payouts May Have Gone to Russia, China & North Korea

Ransomware victims paid an estimated $813 million in 2024. Nearly 40 percent of that may have gone to actors in Russia, China and North Korea, according to new analysis from cybersecurity firm Heimdal. Heimdal used recent telemetry, infrastructure tracing and ownership mapping to assess how ransomware revenue is likely distributed. The $813 million figure comes […]

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What is Managed ITDR? Key Definitions, Features, and Benefits

Key takeaways: MITDR explained: Managed ITDR combines identity threat detection with expert-led response. Why it matters: Get better protection and lower costs without building a full in-house team. What to look for: Prioritize behavioral monitoring, real-time response, and expert oversight You’ve got the ITDR solution. That’s a good step towards effective account and identity-based threat […]

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Retail cybersecurity statistics for 2026

Cyber attacks on retail surged in 2025, with rising breach costs and increasingly sophisticated threats highlighting the sector’s growing exposure. Explore this 2025 retail cybersecurity statistics rundown to see how these trends are evolving—and how the insights can help strengthen your defenses in 2026. For cyber criminals, the retail sector makes for a very attractive […]

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Cyber Insurance Statistics for 2026

Cyber insurance in 2025 showed slowing market growth, fewer overall claims, and rising attack severity—signaling a maturing but increasingly high-stakes landscape. As premiums climb again and ransomware continues to dominate losses in 2026, these trends will shape how businesses recalibrate their risk strategies and determine the true value of coverage in the year ahead. Investing […]

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Is Your Tech Stack Killing Profitability? The Silent Bug Crippling MSP Growth

Many MSPs want to grow, but internal complexity often holds them back. In this guest article, Portland, a Heimdal partner, breaks down how fragmented systems and unclear value messaging can quietly erode profits, compliance, and trust – and how to fix it.  The “system bug” holding MSPs back “Stop talking about technology. Start talking about […]

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Cybersecurity Has a Motivation Problem

I’ve worked in cybersecurity long enough to see that our biggest challenge isn’t a technical one, it’s motivational. We can build the strongest firewalls, design the smartest detection systems, and run endless awareness campaigns, but none of it matters if people don’t want to care. That’s the uncomfortable truth; cyber security has a motivation problem. […]

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Agent Fatigue Is Real and Your Security Stack Is to Blame

Your senior analyst stares at alert number 47. It’s not even lunch. Another “suspicious login detected.” They switch to the third dashboard of the morning, cross-reference the user activity, and confirm what they already knew. Bob from accounting is working late again. Meanwhile, three dashboards over, actual lateral movement is happening on a client’s network. […]

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Heimdal 5.0.0 RC: RDP Protection, Ransomware Detection, and OS Deployment

Version 5.0.0 adds three major features for MSPs. a module that controls RDP access an improved ransomware detection engine a simpler way to deploy Windows over the network. Remote Access Protection (RAP): Block Unauthorized RDP Attempts RDP brute-force attacks remain a top breach vector, so we built a new module that monitors and filters Remote […]

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Where Ransomware Profits Go and How to Cut Them Off

Researched and written by Heimdal founder Morten Kjaersgaard, this article exposes how even limited cooperation between registry bodies and law enforcement could cripple ransomware networks and raise the cost for cybercriminals. This article serves as a wake-up call. Even limited cooperation between registry bodies and law enforcement could cripple ransomware networks and raise the cost […]

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ITDR vs EDR: What are the Key Differences?

Key takeaways: What are the main differences between ITDR, EDR, and other security solutions? How does ITDR provide effective protection against identity-based threats? How to effectively detect and respond to attacks. If there’s one thing the cybersecurity community loves, it’s an acronym. To some extent, this has been the case since the earliest days of cybersecurity. […]

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What Is Identity Threat Detection and Response?

Key insights: What is identity threat detection and response (ITDR)? What are the differences and similarities between ITDR and EDR? What are the alternatives to ITDR? Identity Threat Detection and Response (ITDR) is a comparatively new term in the cybersecurity scene. It was first coined by Gartner in 2022 and has since become a cornerstone […]

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Small Business Cybersecurity Statistics in 2025

Small businesses are a big target for cyber criminals. Read our small business statistics rundown to get a true picture of how the sector is being affected in 2025. Until relatively recently, cybercrime wasn’t perceived as a major risk for small businesses. Hackers traditionally focused on larger companies or government bodies with more money and […]

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Follow the Money Blueprint For MSP Success (With Dave Sobel)

“If I was starting an MSP today, I am not sure I would start an MSP.” Now that’s a way to grab your attention when opening a podcast. Coming from Dave Sobel, someone who’s been an MSP owner, vendor executive, and now runs The Business of Tech podcast – that’s not a throwaway comment. Dave […]

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From Incident Response to Storytelling With Adam Pilton

It’s time to meet the man behind our weekly Threat Brief. Adam spends hours researching the latest threats to find and share solutions with you, and I had the pleasure of sitting down with him for this week’s episode. His 15 years investigating cybercrime as a police officer taught him lessons that directly apply to […]

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Active Threats + The Business Model Shift For MSPs

I sat down with Luis Giraldo from ScalePad — an 18-year MSP veteran who’s now helping other MSPs scale — and he dropped some truth bombs that you should hear. He says that 32% of MSPs are losing money. The ones thriving aren’t just better at managing firewalls. They’ve fundamentally changed how they think about […]

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Digital doppelgängers: How sophisticated impersonation scams target content creators and audiences

Content creation is no longer niche. Over 50 million Americans earn income by making videos, livestreams, podcasts, or other digital media. Many are full-time creators, while others pursue it as a side hustle. Either way, having an online presence is becoming increasingly risky.  Scammers are catching on. In 2024 alone, the Federal Trade Commission’s logged […]

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Heimdal Joins the Tidal Cyber Registry with Its Extended Detection & Response (XDR) Solution

COPENHAGEN, Denmark, September 23, 2025 –  We are proud to announce that our Extended Detection & Response (XDR) product has been officially listed on the Tidal Cyber Registry. This listing marks a significant milestone in Heimdal’s commitment to transparency, precision, and proactive threat defense. By integrating with the Tidal Cyber platform, Heimdal enables its customers […]

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The Ultimate MSP Podcast List

Podcasts are every smart MSP’s secret weapon. They spark ideas, fuel strategy, and keep you in the know, without adding another thing to your to-do list. To save you the scroll, we’ve handpicked the most binge-worthy MSP podcasts of 2025 – shows that bring real talk, fresh insights, and the kind of advice you’ll actually […]

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Cyber Essentials Explained – And How Heimdal Helps You Pass and Stay Compliant

Cyber Essentials (CE) is the UK government‑backed baseline for stopping common, internet‑originating attacks. It comes in two levels – Cyber Essentials (self‑assessment, board sign‑off) and Cyber Essentials Plus (the same controls, plus independent testing) – and certification renews annually. In a government‑commissioned study, 99% of internet‑originating vulnerabilities were mitigated when CE controls were in place, […]

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Top 10 Cybersecurity Companies in Europe

Over the last 10-15 years, the cybersecurity scene has gotten increasingly complex, as organizations adopt new technology and hackers evolve more innovative ways to target them. At the same time, data protection and compliance have become much more stringent across the world. Nowhere is this more true than in Europe. Today’s organizations have an ever-increasing […]

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Password breach statistics in 2025

At Heimdal we’re constantly monitoring the latest industry alerts, media reports, academic research and government data to keep track of password breaches. It’s a crucial part of our work, and means we can advise our customers on emerging threats.  To help you get up to speed, we’ve compiled this collection of some of the most […]

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UK Cybersecurity Statistics for 2025

As Dame Margeret Beckett, a member of the House of Lords recently put it: “The UK has the dubious distinction of being one of the world’s most cyber-attacked nations”. Calculating exactly how many cyber attacks there are per country is extremely difficult (not least because many attacks go unnoticed). But reliable cybersecurity sources estimate the […]

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Heimdal Investigation: European Organizations Hit by PDF Editor Malware Campaign

A Heimdal investigation has revealed that the TamperedChef malware, disguised as free productivity software, has infected endpoints across multiple European organizations. The campaign used advanced obfuscation techniques to evade traditional detection. Heimdal’s Discovery Heimdal Security’s Managed Extended Detection and Response (MXDR) team found TamperedChef infections in 0.03% of its European customer base. The number may […]

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Colt Technology Services Breached – Warlock Gang Claims Attack

This week in cyber we’ve got a SaaS breach impacting Workday, a malicious ChatGPT app making the rounds, double trouble for telecom providers, and the takedown of a botnet-for-hire service. Cybersecurity Advisor Adam Pilton is here with useful insights on the attacks and safety advice. Workday SaaS Breach Sparks Third-Party Risk Concerns Workday has confirmed […]

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Fortinet VPNs Under Coordinated Attack

Time for your Weekly Cyber Snapshot with Adam Pilton, former Cybercrime Investigator, currently Cybersecurity Advisor. The five major cyber stories this week go from North Korea’s cyber playbook getting leaked to the silent burnout creeping up on MSPs. Let’s go. North Korean Cyber Ops Get Hacked Hackers using the names Saber and Cyborg claim to […]

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Should MSPs Stop Chasing Leads and Start Solving Problems?

What I learned from listening to an engineer who spent six years burning money before discovering the truth about MSP sales. “I was afraid of sales. I was afraid of rejection. I was afraid of someone saying no to me. But that slippery slope led to complete failure.” Michael Bakaic laughing about it now, but […]

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Attack Surface Management: Why MSPs Don’t Need Another Tool

MSPs are being told they need dedicated attack surface management solutions when what they really need is better visibility from the tools they already have. The security industry keeps introducing new categories of tools that promise to solve visibility problems. Attack Surface Management is the latest. But for most MSPs, adding another specialized platform creates […]

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Agent Fatigue Crisis Hits 89% of MSPs as Security Tools Backfire

COPENHAGEN, Denmark  – August 11, 2025 – Security tools meant to protect managed service providers are instead overwhelming them. A new study from Heimdal and FutureSafe reveals that 89% of MSPs struggle with tool integration while 56% experience alert fatigue daily or weekly. The research exposes a dangerous paradox. MSPs experiencing high alert fatigue are […]

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Complete Protection Guide for Cybersecurity in Energy and Utilities

In May 2023, hackers struck 22 Danish energy companies simultaneously. The coordinated attack breached Denmark’s critical infrastructure in just days, potentially linked to Russia’s Sandworm group. Attackers exploited firewall vulnerabilities with surgical precision, forcing energy companies to disconnect from the national grid and operate in emergency “island mode.” This attack reveals how cyber threats have […]

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The MSP Who Paid His Client’s Ransom and Tripled His Business

Most MSPs will tell you their worst nightmare is getting a call that a client has been breached. Dan Di Pisa lived that nightmare and then did something extraordinary. He paid his client’s $30,000 ransom demand out of his own pocket. The result? He tripled Fusion Cyber Group’s revenue in two to three years without […]

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Your Protection Guide For Cybersecurity in Manufacturing

Cybersecurity in manufacturing businesses is unique. The sector faces several challenges that other industries don’t have to contend with. And the impacts of any disruption are unusually high.  What is more, manufacturers are increasingly finding themselves in the crosshairs of cybercriminals. In 2024, there was a 71% increase in attacks targeting the sector.  In this […]

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Your Protection Guide for Cybersecurity in Retail and Ecommerce

It’s surely the biggest fear of any e-commerce site manager. You try logging into your CRM, CMS or inventory management system one morning, only to be greeted by a ransomware note:  “Your system has been locked. Pay into this crypto wallet to release your data”.  Ecommerce and retail businesses face a range of unique threats […]

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Attack Surface Management Software: Top 10 Vendors

Key Takeaways: What is attack surface management? Why is attack surface management important? What are the best ASM vendors? Over the last few years, attack surface management (ASM) has become an increasingly common category within cybersecurity. The term describes a set of tools that help organizations to identify their IT assets and the vulnerabilities associated […]

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Scattered Spider Breached Allianz Life – How to Prevent This Threat

Scattered Spider is on the news again – this time they breached Allianz Life. This week’s headlines range from ransomware-ready flaws to physical CCTV vulnerabilities, cloud outages, insurance data breaches, and unfinished patch jobs. Follow cybersecurity advisor Adam Pilton to find out what were the most important threats of the week and how you can […]

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AI impersonation scams are exploding: Here’s how to spot and stop them

The conversational AI market is exploding. Grand View Research suggests it’s set to jump from $11.58 billion in 2024 to $41.39 billion by 2030, a massive 23.7% annual growth rate. While businesses use AI to boost customer service, cybercriminals are jumping in too, launching slick impersonation scams. These scams are spreading fast. A report from […]

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Microsoft SharePoint Zero-Day Disrupts Servers Worldwide

Hey, it’s that time of week again. Cybersecurity Advisor Adam Pilton rips through the five biggest cyber headlines shaking up the internet right now. From a critical SharePoint zero-day vulnerability to ransomware policy overhauls he explains what happened and gives you the actionable steps you need to stay safe. SharePoint zero-day (CVE-2025-53770) under active exploitation […]

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Heimdal® Achieves Fifth Consecutive ISAE 3000 SOC 2 Type II Certification

COPENHAGEN, Denmark, July 23, 2025 – Heimdal is proud to announce that it has once again secured the ISAE 3000 SOC 2 Type II certification, marking the fifth consecutive achievement of this rigorous accreditation. This milestone reflects Heimdal’s long‑standing commitment to data security, operational integrity, and transparency for all customers. Why independent verification matters As […]

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Inside the Heimdal Labs Deep Dive: A Closer Look at Remote Access Protection

Cybercriminals don’t break in, they log in. From exposed RDP ports to compromised VPN credentials and abused remote tools, remote access remains one of the most common and dangerous entry points for threat actors. It’s the silent doorway that, once opened, can lead to full domain compromise, data exfiltration, and devastating ransomware attacks. That’s why […]

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123456 Password Leads to McDonald’s Data Breach

Hey there, it’s time for your Weekly Cyber Snapshot with former Cyber Detective Sergeant Adam Pilton. In less than 5 minutes you’ll be up to speed on the five biggest cyber headlines of the week. From a hacked Muppet to ransomware takedowns, leaky AI at the Golden Arches, a betting breach, and SMBs sleepwalking into […]

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How Smart MSPs Sell with Compliance, Not Just Tools – With Dustin Bolander

Today we’re digging into one of the most dreaded but potentially most powerful parts of running an MSP compliance. For many providers, compliance feels like a never-ending checklist, a client headache, or worse, a barrier to growth. But what if you could flip that script? What if regulation became your competitive edge? Our guest today […]

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Heimdal Achieves IP Co-Sell Ready and MACC Eligible Status with Microsoft

Heimdal can now be purchased through Microsoft’s global sales teams and counts toward Azure spending commitments.  This partnership opens new doors for companies looking to strengthen their cybersecurity while making the most of their existing Microsoft investments.  What this means for you  IP Co-Sell Ready status means Microsoft’s sales teams can now sell Heimdal’s solutions […]

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Cybersecurity in Education – Definition, Threats, Stats and Solutions 

The education sector faces an unprecedented cybersecurity crisis. In just two years, Moody’s has upgraded the risk rating for educational institutions from “moderate” to “high” — a stark warning that schools and universities have become prime targets for cybercriminals. With 217 ransomware attacks hitting educational organizations in the past year alone (a 35% increase), the […]

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