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β€˜Every Leon should be magical’: food chain’s co-founder on what went wrong – and how to fix it

John Vincent on bouncing back after cutting branches, refreshing the menu, and staff learning from martial arts

John Vincent is going back to the future. Four years after selling Leon, the fast food chain named after his father and founded in 2004 with two friends, he has bought it back with hopes of reviving its fortunes.

β€œIn a crisis you need a pilot in full control,” the martial arts fan says, speaking to the Guardian from Leon’s headquarters near London Bridge.

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Β© Photograph: Leon in Carnaby Street, central London/Leon

Β© Photograph: Leon in Carnaby Street, central London/Leon

Β© Photograph: Leon in Carnaby Street, central London/Leon

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Leon to cut jobs and close fast food restaurants

The 54-outlet chain was recently bought back by its co-founder, who says Leon must downsize as more customers work from home

Fast food chain Leon is planning to close restaurants and cut jobs, less than two months after it was bought back from Asda by its co-founder John Vincent.

The chain said on Wednesday that it had appointed administrators to lead a restructuring programme, and it was considering how many of its 54 restaurants would need to shut. It did not say how many roles could be affected.

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Β© Photograph: David Levene/The Guardian

Β© Photograph: David Levene/The Guardian

Β© Photograph: David Levene/The Guardian

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β€˜What to buy Dad for Christmas’: is retail ready for the AI shopping shift?

As shoppers ask ChatGPT for inspiration, brands scramble to ensure their products appeal to the bots calling the shots

Christmas shopping – some love it, to others it’s a chore, and this year for the first time many of us will outsource the annual task of coming up with gift ideas to artificial intelligence.

While traditional internet search, social media – especially TikTok and Instagram – and simply wandering a local high street will still be the main routes to presents for most this year, about a quarter of people in the UK are already using AI to find the right products, according to PricewaterhouseCoopers.

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Β© Photograph: Marco Marca/Getty Images

Β© Photograph: Marco Marca/Getty Images

Β© Photograph: Marco Marca/Getty Images

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Moonpig’s use of AI to design and personalise cards drives up sales

About half of purchases involve shoppers using online retailer’s artificial intelligence-led features

The online card service Moonpig has reported a bump in sales thanks in part to its increased use of AI to help design cards, personalise customers’ messages and answer queries.

The company said sales rose 6.7% to Β£169m in the six months to 31 October and had remained strong in the weeks since then, largely as a result of increased orders and spend per order at its main Moonpig brand.

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Β© Photograph: Moonpig

Β© Photograph: Moonpig

Β© Photograph: Moonpig

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