In tweaking its chatbot to appeal to more people, OpenAI made it riskier for some of them. Now the company has made its chatbot safer. Will that undermine its quest for growth?
OpenAI adjusted ChatGPT’s settings, which left some users spiraling, according to our reporting. Kashmir Hill, who reports on technology and privacy, describes what the company has done about the users’ troubling reports.
The start-up, which creates A.I. companions, faces lawsuits from families who have accused Character.AI’s chatbots of leading teenagers to kill themselves.
A founder of Character.AI, Daniel De Freitas, demonstrating the app in 2022. The company said people under 18 would be barred from using its chatbots starting next month.
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