Rocio Fabbro reports via Quartz: TDK, the largest maker of smartphone batteries in the world, said Monday that it has successfully developed a material that could be used in a new battery with "significantly higher energy density" than its existing cells. Energy density refers to how much energy a battery can store relative to its size or weight. The material will be used in TDK's CeraCharge solid-state battery, which it says has an energy density of 1,000 watt-hours per liter -- approximately 100 times more than its conventional solid-state battery. These batteries use an oxide-based solid electrolyte, in contrast with the liquid electrolyte used in lithium-ion batteries that are widely found in electronic devices, making them "extremely safe." Solid-state batteries are smaller, charge faster, last longer, and have a lower risk of damage from temperature changes. "Smaller size and higher capacitance contribute to smaller device size and longer operating time," the Tokyo-based company said.
The battery is designed to replace coin cell primary batteries, such as those found in wearable devices like wireless headphones, smartwatches, and hearing aids. The new batteries would be rechargeable, in compliance with new European Union battery regulations that are aimed at reducing the environmental impact of batteries. TDK said it's working toward mass production of solid-state batteries, and beefing up the batteries' capacity using multi-layer lamination technology and expanding their operating temperature range.
A line for a unionization vote at Amazon’s JFK8 warehouse on Staten Island in 2022. The Teamsters are ramping up efforts to organize Amazon workers nationwide.
Russian President Vladimir Putin was expected to arrive in North Korea on Tuesday as he seeks support from leader Kim Jong Un in his war against Ukraine.
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2024 is clearly the year of gorgeous OLED gaming monitors, but this sudden explosion in options leaves gamers facing many choices with nearly identical specifications. ViewSonic’s XG272-2K-OLED stands apart from the alternatives with a semi-gloss LG WOLED panel and gobs of connectivity, though these features unfortunately bump up the price.
The ViewSonic XG272-2K-OLED is yet another 27-inch OLED monitor with 2560×1440 resolution. This is essentially the industry standard among 27-inch OLED monitors (for now, at least). However, the XG272-2K-OLED is part of a new wave of monitors with an LG WOLED panel instead of Samsung’s QD-OLED.
It also differs from competitors on connectivity. Most monitors in this category have three or four video inputs and skip USB-C, but the ViewSonic includes two HDMI 2.1, two DisplayPort, and USB-C, plus three USB-A downstream ports. That’s far better than average, though it’s reflected in the monitor’s $899.99 MSRP.
ViewSonic XG272-2K-OLED: Design
IDG / Matthew Smith
IDG / Matthew Smith
IDG / Matthew Smith
The ViewSonic XG272-2K-OLED is available only in an attractive sheer white colorway that seems to split the difference between gaming and professional monitor design. It pairs a customizable RGB light and swooping vents with a conventional panel shape and small, unobtrusive stand. The result isn’t as cohesive as design leaders like the Alienware AW2725DF or Samsung’s new Odyssey OLED G8, but it’s eye-catching.
As mentioned, the XG272 is graced with a compact stand that minimizes the monitor’s footprint on your desk. It’s flat, too, so the desk space it occupies remains usable. The stand has a small cut-out for the monitor’s remote control (more on that in a bit) and provides significant ergonomic adjustment including height, tilt, swivel, and pivot. The monitor also has a 100mm x 100mm VESA mount for attaching a third-party monitor stand or arm.
ViewSonic XG272-2K-OLED: Connectivity and menus
ViewSonic doesn’t skimp on the XG272-2K-OLED’s connectivity. On the contrary, it might be the best reason to buy the monitor.
It has two HDMI 2.1 ports, two DisplayPort 1.4 ports, and one USB-C port with DisplayPort Alternate Mode and 15 watts of Power Delivery. That’s a total of five video inputs, all of which support the monitor’s maximum resolution and refresh rate.
The monitor also has three downstream USB-A ports, which is excellent. Most competitors have two USB-A ports or, in some cases, none at all. The USB-A ports can be accessed over the USB-C port, which makes the XG272 a useful USB hub for a laptop, or over a USB-B connection, which is useful for connecting a desktop PC. The USB-C ports limited Power Delivery is a downside, though, as it’s not enough to reliably charge even the most miserly laptops.
ViewSonic’s on-screen menu system is logically arranged and well-labeled, though the font is a bit small. It can be accessed with a joystick centered on the lower bezel or the bundled remote control. The remote is an excellent feature for people who plan to change settings quickly, and the stand even includes a nook for the remote. However, the remote felt cheap and didn’t respond quickly to input. The remotes paired with some BenQ Mobiuz and Samsung M8 monitors are more responsive.
The on-screen menu offers significant image quality customization, but I wasn’t happy with some of ViewSonic’s decisions. Color temperature customization is included, but the color temperature settings have vague labels instead of numerical values (the manual clarifies this, but the overall range of preset color temperature adjustment is less than ideal). Gamma adjustment wasn’t available, and the monitor also lacks DCI-P3 and AdobeRGB presets. Six-axis color saturation adjustment is available, however.
Gamers will find a lot to dig into. The monitor has a black stabilizer feature (which increases the brightness of dark areas of the display to make foes easier to see). It also has a crosshair and several custom aspect ratio modes including a 24-inch 16:9 mode and 19-inch 4:3 mode. There’s also several VRR and BFI settings, which I’ll discuss in the motion clarity section of this review.
A pair of three-watt speakers are included, but they’re not great. The speakers are better understood as a back-up for situations where other speakers are unavailable than a sound system you’d want to use day-to-day.
IDG / Matthew Smith
IDG / Matthew Smith
IDG / Matthew Smith
ViewSonic XG272-2K-OLED: SDR image quality
The ViewSonic XG272-2K-OLED has an LG WOLED panel similar to the Asus ROG Strix XG27AQDMG though, unlike the Asus, ViewSonic opts for an anti-glare finish. The XG272’s overall performance is similar to the ROG Strix XG27AQDMG and tends to slightly lag QD-OLED monitors in SDR content, though the difference is often so slim that most gamers wouldn’t notice it.
IDG / Matthew Smith
IDG / Matthew Smith
IDG / Matthew Smith
First up is brightness, and here the ViewSonic XG272-2K-OLED reached a disappointing peak brightness of 180 nits in SDR. That’s low even among OLED monitors, which tend towards a much lower peak brightness in SDR than most monitors.
ViewSonic advertises up to 250 nits, and I was able to get close to that figure in some of the monitor’s image quality presets, such as the Vibrant mode. However, the presets that offer a higher level of brightness aren’t very attractive, and I wasn’t able to reach over 200 nits in the standard image mode even with the monitor’s energy saving features turned off.
IDG / Matthew Smith
IDG / Matthew Smith
IDG / Matthew Smith
Contrast is a traditional strength of OLED, as the technology can achieve a “perfect” black level of zero nits. Put differently, an OLED panel can reduce the brightness of each individual pixel to zero, and do so independently of any adjacent pixel. The result is a realistic, immersive look that’s well-suited to games, movies, photographs, and content creation.
But this perk is shared by all modern OLED monitors. I haven’t tested all the OLED monitors available right now, but I’ve tried quite a few, and all monitor’s I’ve tried with panels from the most recent generations of Samsung QD-OLED and LG WOLED technology have excellent contrast.
IDG / Matthew Smith
IDG / Matthew Smith
IDG / Matthew Smith
The XG272’s color gamut spanned 100 percent of sRGB, 95 percent of the DCI-P3 and 91 percent of AdobeRGB. These are excellent results and on par with the Asus ROG Strix XG27AQDMG, but behind QD-OLED monitors like the Alienware AW2725DF.
In practice, I don’t think the XG272’s color gamut will be an obstacle for gamers, but content creators should keep it in mind. The XG272’s gamut is good, but QD-OLED monitors with better performance are available at the same price.
IDG / Matthew Smith
IDG / Matthew Smith
IDG / Matthew Smith
Color accuracy is another sore spot, as the XG272 comes in behind QD-OLED monitors. Its performance is more similar to the Asus ROG Strix XG27AQDMG, which also has a WOLED panel.
As with color gamut, the XG272’s color accuracy is still sufficient to provide an attractive, alluring image. I doubt most people, myself included, would ever notice an issue without close study of test images and calibration results. Still, the XG272 is not the best option if out-of-box color accuracy is important to you.
The XG272’s color issues are reinforced by its color temperature and gamma results. The monitor’s default color temperature came in at 6900K, which is cooler than the preferred target of 6500K. I also measured a gamma curve of 2.1, below the target of 2.2, which means content will look slightly brighter and more luminous than it should (though the difference is too small to notice in many situations). ViewSonic provides options to calibrate color temperature and gamma but, as mentioned earlier, the specifics of the monitor’s controls make it a bit difficult to tune these aspects of image quality. Calibration software may be required to dial in the image.
Sharpness is an issue. Pixelation and color fringing was noticeable when reading small fonts and along some high-contrast borders in productivity software (it’s especially noticeable in Microsoft Excel). All current 27-inch 1440p OLED monitors share this problem, which is caused by the unusual subpixel layout used by Samsung QD-OLED and LG WOLED panels. Monitors with a higher resolution, like the 32-inch 4K Alienware AW3225QF, tend to side-step this problem, but it remains an issue at 1440p. With that said, I felt the XG272 was ever-so-slightly better than the ROG Strix XG27AQDMG.
On balance, the ViewSonic XG272-2K-OLED’s SDR image quality is excellent but behind the best QD-OLED monitors, such as the Alienware AW2725DF. The reality is that any of the OLED monitors listed in the graphs above will deliver a jaw-dropping improvement if you’re upgrading from an older IPS-LCD or VA-LCD panel. Still, the benchmarks matter, and the XG272 suffers several minor defeats when compared to its peers.
ViewSonic XG272-2K-OLED: HDR image quality
The ViewSonic XG272-2K-OLED delivered remarkable brightness in HDR tests. It achieved a maximum brightness of 1064 nits in a 10 percent window, meaning 10 percent of the display was lit (the rest displayed a uniform black image at zero nits). It also hit 541 nits in a 50 percent window and sustained 249 nits when the entire display was lit.
IDG / Matthew Smith
IDG / Matthew Smith
IDG / Matthew Smith
These are excellent results. The XG272’s peak brightness in a 10 percent window beats the Asus ROG Strix XG27AQDMG, which hit 724 nits, and obliterates the Alienware AW2725DF. In fact, the XG272 sets a new record for OLED monitor brightness in a 10 percent window. However, the Asus monitor was brighter when 50 percent of 100 percent of the display was lit.
While these figures are excellent, I was less impressed by the XG272’s real-world performance. The test clips I use for evaluating this, which includes the “Gargantua” scene from Interstellar and the “Into the Storm” scene from Mad Max: Fury Road, showed less detail in bright areas of the scene than with the Asus ROG Strix XG27AQDMG.
I also noticed the XG272 struggled with SDR apps when HDR was turned on. The image was desaturated and gamma scaling was all over the map, which caused SDR apps to appear too dark. The XG272 didn’t detect when I flipped HDR on or off in the Windows 11 settings, either, so I had to select the monitor’s HDR mode.
The XG272’s HDR performance is a bit of a mix as a result. Though it can reach an excellent level of HDR brightness, the monitor’s HDR implementation is rough around the edges, and the Asus ROG Strix XG27AQDMG remains a better choice for HDR content.
ViewSonic XG272-2K-OLED: Motion performance
Gamers will enjoy the ViewSonic XG272-2K-OLED’s maximum refresh rate of 240Hz and lightning-quick gray-to-gray pixel response times of just 0.02 milliseconds. These traits provide an exceptionally clear, crisp image. Small, fast objects are easy to track. Scrolling test images from DOTA 2 and League of Legends showed that fine elements, like character names and hit point bars, are legible while scrolling across the map, though clarity still has room for improvement.
The monitor has a black frame insertion (BFI) feature that can flicker the display at high frequencies to reduce perceived motion clarity. Unfortunately, it only operates up to a maximum refresh rate of 120Hz, which makes the features less useful. I didn’t notice much difference in clarity between 120Hz with BFI on and 240Hz with BFI off, which was also true of the Asus ROG Strix XG27AQDMG. However, this feature might still be useful if you’re playing a demanding game that can achieve a frame rate above 120 frames per second.
Adaptive Sync is supported, as well, and the XG272 has official support for Nvidia G-Sync Compatible and AMD FreeSync Premium Pro. Competing monitors also tend to work with both, but some manufacturers don’t bother with certification. Official support for both standards provides some peace of mind for gamers.
ViewSonic XG272-2K-OLED: Conclusion
The ViewSonic XG272-2K-OLED is a strong WOLED monitor with several features that could make it alluring to specific gamers. It has lots of connectivity, including a USB-C port and several USB-A ports. ViewSonic also provides a compact ergonomic stand and a remote control. These features inflate the price, however, and the XG272’s overall image quality isn’t better than less expensive competitors like the Asus ROG Strix XG27AQDMG. That narrows the ViewSonic’s appeal. But if you need a lot of connectivity, or you spot the monitor on sale for a price closer to its competition, the XG272 is a solid choice.
Modern laptop designs are a far cry from their predecessors, but only because it’s been a long, iterative process with many major milestones along the way.
The first laptop, the first thin-and-light design, the first 2-in-1 laptop, the first business laptop—they all made their marks on the industry and helped bring us to where we are today.
Let’s take a look back at some of the most important, innovative, and iconic laptops in history and how they got us to our current state of high speeds, high connectivity, and incredible battery life.
1981 — Osborne 1
Bilby / Wikimedia
Bilby / Wikimedia
Bilby / Wikimedia
There’s some debate as to what constitutes the “first laptop” or “first portable computer,” but for many it’s the Osborne 1.
Sure, it required a mains power connection and lacked an internal battery, but it was designed to be transported around for computing in different locations, even if it couldn’t be used on the go.
The Osborne 1 was advertised as the only computer that could fit under an airline seat. It weighed close to 25 pounds—so you wouldn’t have wanted to use it on your lap—but that was “portable” for its time.
It included a 4MHz Zilog Z80 processor, 64KB of RAM, and used 5.25-inch floppy disks for storage. Its display was a 5-inch monochrome CRT that could support 52×24 characters of text.
Priced at $1,795 at its launch (about $4,960 in today’s money), the Osborne 1 made waves for bundling around $1,500 worth of software—including a word processor—making the whole package tremendously valuable for early adopters.
1988 — NEC UltraLite
DigitalIceAge / Wikimedia
DigitalIceAge / Wikimedia
DigitalIceAge / Wikimedia
Close to a decade after the Osborne 1 debuted, the NEC UltraLite revolutionized the industry with a design that doesn’t look all that distinct from modern laptops.
The NEC UltraLite is credited as the first true “notebook” laptop with its clamshell design that had its screen on the top half of the system and its keyboard on the bottom half.
Built around MS-DOS 3.3, the UltraLite was powered by an NEC V30 processor that could operate at up to 8.14MHz. Storage was handled by an internal non-volatile RAM drive (an early example of solid state storage) and optionally 3.5-inch floppy disks. The RAM drive required its own battery (with a suggested weekly recharge) to hold its data.
This iconic laptop also featured an LCD display, which came with a resolution of 320×200 or 640×200, depending on the model.
1991 — Apple PowerBook 100
Apple
Apple
Apple
While Apple’s Macintosh Portable from 1989 was bigger and more powerful, its high price and bulky design made it less of an iconic design than its leaner, more affordable sibling: the PowerBook 100.
The Apple PowerBook 100 struck a great balance between performance, portability, and price, all while introducing some unique features that are still common in modern laptops today.
The PowerBook 100 came with a palm rest and trackball navigation, much-more akin to the touchpad designs now used by almost all laptops. It featured a Motorola 68000 processor operating at up to 16MHz, up to 8MB of RAM, and a 20-40MB SCSI hard drive.
It had a 9-inch monochrome LCD display with a 640×400 resolution, and it weighed 5.1 pounds all-in. That would be heavy today, but it was slight for its time, making it a real hit among professionals.
1992 — IBM ThinkPad 700C
IBM
IBM
IBM
The ThinkPad range might be associated with Lenovo today, but it had its humble beginnings in the engineering labs at IBM.
The original IBM ThinkPad 700C was launched in 1992 and became an instant hit. It was designed to look like a cigar box, with a squared-off chassis and professional, utilitarian design. While it might not be the most exciting design today, it was revolutionary for the time.
The ThinkPad drew praise for its active matrix color display that delivered rich colors and crisp text. Built around the Intel 486SLC 25MHz processor, the ThinkPad 700C came with up to 16MB of RAM, had a Western Digital WD90C26 graphics processor, and 20MB of solid state storage.
It wasn’t as svelte as some other designs of the time, but at 7.6 pounds, it was hardly the heaviest laptop on the market.
2007 — Asus Eee PC
Red / Wikimedia
Red / Wikimedia
Red / Wikimedia
The Asus Eee PC was the first ultra-small netbook computer, ushering in a new form factor that surged in popularity during the late 2000s (up until tablets eventually took over).
It weighed less than two pounds and had a compact 7-inch screen. It wasn’t particularly powerful, but its lightweight Linux operating system kept it relatively lean and functional, making it a big hit with students and traveling professionals.
Although the netbook form factor was only popular for a few years, models like the Eee PC informed future laptops and helped them trend towards thinner, lighter designs that prioritized functional portability.
2012 — Dell XPS 13
Dell
Dell
Dell
The Dell XPS 13 is an iconic design today, and it made a big splash with its very first iteration as the world’s first official Ultrabook (a term Intel had recently coined).
When it debuted, the XPS 13 set a new standard for sleek aesthetics with strong performance and its “InfinityEdge” display that all but eliminated bezels, giving the display a uniquely clean look.
It also came with strong battery life and used unique materials like carbon fiber and silicon to provide a lightweight but comfortable laptop design.
The XPS 13 would go on to influence laptop designs for many generations to come, and the XPS series remains one of the premier laptop lines for compact professionalism today.
2012 — Apple MacBook Pro with Retina display
Apple
Apple
Apple
Modern MacBooks are known for their high-resolution “Retina” displays, and that’s all thanks to the 2012 MacBook Pro.
Apple had several popular generations of powerful laptops in earlier MacBook Pros, but it was the 2012 version that introduced the idea of Retina displays: a display with a higher-than-average pixel density so as to make for a much sharper image.
The increased visual clarity not only helped these MacBook Pros stand out from similarly priced peers, but also raised the expectations of laptop buyers in the future. The result? Higher-resolution screens became a must-have in premium laptop designs.
2013 — Razer Blade
Razer
Razer
Razer
Even the best gaming laptops are typically heavy and cumbersome with questionable battery life, but the 2013 Razer Blade proved that they didn’t have to be.
At just four pounds, this 14-inch gaming laptop offered strong gaming performance, an attractive design, and impressive battery life for a gaming machine—up to six hours with some configurations.
The Razer Blade ticked most other boxes, too, with a strong selection of contemporary ports (though notably dropping the Ethernet jack) and fast wireless connectivity.
The backlit keyboard was responsive and comfortable for both typing and gaming, and the overall design was sleek and looked cool without going overboard with the gamer aesthetic.
Microsoft had been trying to get its Surface line of products off the ground for years with dedicated tablets, but it was the Surface Pro and its capable 2-in-1 design that helped it find its footing.
The Surface Pro worked well as both a laptop and tablet, and with its kickstand could be a versatile do-it-all device in ways that previous 2-in-1s just couldn’t. It also helped invigorate the 2-in-1 scene, which is today one of the most popular types of modern laptops.
To be fair, the first-generation Surface Pro wasn’t an ideal device, with concerns about its weight, battery life, price, and need for a keyboard as an additional accessory. But it still left a major impact on the industry and helped shape the future of laptop designs like few others.
2020 — MacBook Air M1
Apple
Apple
Apple
When Apple moved its MacBooks away from Intel chips to its own Arm-based chip designs, it was a real game changer for the industry. Not only was it a titanic shift of major corporations, but it also showed that Intel and AMD had serious new competition to consider.
This was highlighted more than ever with the launch of the MacBook Air M1 in 2020, which brought MacBook Pro-like power to Apple’s most affordable and most portable laptops, offering a compelling alternative to mid-range Windows designs.
It wasn’t just that these new chips were powerful, though—they were also incredibly efficient. Apple’s M1 MacBooks could boast up to 20 hours of battery life while competing on performance in a thin and light design.
All of this helped to light fires under both Intel and AMD to seek greater laptop efficiency in recent years, and it led to much-longer battery life metrics in modern laptop designs.
The future of laptops is still exciting
Honestly, there were many other iconic laptop designs that we had to leave out of this list, plus several recent-generation laptops that were too early to put on this list but could end up on it in the future.
Will it be Framework laptops, with their modular, upgradeable components? Foldable 3-in-1 designs? Or something else altogether? We’ll have to wait and see, but one thing is clear: laptops are still evolving and we’re excited about it.
You may have heard of or played the classic smartphone game, Heads Up!, in a line at an amusement park or at a party. Now, you can get it for your PC or TV screen to turn the party up a notch! We’re offering the Heads Up! Phones Down Edition for $20 off.
In the Phones Down Edition, players turn their backs to the computer or TV screen while friends and family offer clues to help them guess the word or phrase. It’s a souped-up version of Charades, where absolutely everyone can play, regardless of age or knowledge. It’s a simple party game that includes everyone, with more than 90 decks of cards covering pop culture, movies, trivia, celebrities, animals, and more topics. You can even build your own deck or randomize the cards to keep everyone on their toes!
Learning a new language can be a great investment in your personal and professional development. Whether you work at a company that’s about to start doing business abroad or you’re taking an international vacation this summer, learning the language can be a great asset. And right now, you can get a lifetime subscription to Babbel Language Learning for $450 off for a limited time.
Babbel is the world’s top-grossing language learning software, with more than ten million users worldwide. Developed by more than 100 expert linguists, it takes a practical approach to 14 languages, allowing you to learn through practical, bite-sized lessons that fit easily into your schedule. Focusing on vocabulary you’ll actually use and a simple curriculum, you can become conversational in a new language in as little as 30 days with daily practice.
Learn a new language in your own time. From 6/18 through 11:59 pm PT on 6/26, you can get a lifetime subscription to Babbel Language Learning for just $149.97 (reg. $599).
Babbel Language Learning: Lifetime Subscription (All Languages) – $149.97
MIT Technology Review Explains: Let our writers untangle the complex, messy world of technology to help you understand what’s coming next. You can read more from the series here.
The World Health Organization’s new chatbot launched on April 2 with the best of intentions.
A fresh-faced virtual avatar backed by GPT-3.5, SARAH (Smart AI Resource Assistant for Health) dispenses health tips in eight different languages, 24/7, about how to eat well, quit smoking, de-stress, and more, for millions around the world.
Here we go again. Chatbot fails are now a familiar meme. Meta’s short-lived scientific chatbot Galactica made up academic papers and generated wiki articles about the history of bears in space. In February, Air Canada was ordered to honor a refund policy invented by its customer service chatbot. Last year, a lawyer was fined for submitting court documents filled with fake judicial opinions and legal citations made up by ChatGPT.
The problem is, large language models are so good at what they do that what they make up looks right most of the time. And that makes trusting them hard.
This tendency to make things up—known as hallucination—is one of the biggest obstacles holding chatbots back from more widespread adoption. Why do they do it? And why can’t we fix it?
Magic 8 Ball
To understand why large language models hallucinate, we need to look at how they work. The first thing to note is that making stuff up is exactly what these models are designed to do. When you ask a chatbot a question, it draws its response from the large language model that underpins it. But it’s not like looking up information in a database or using a search engine on the web.
Peel open a large language model and you won’t see ready-made information waiting to be retrieved. Instead, you’ll find billions and billions of numbers. It uses these numbers to calculate its responses from scratch, producing new sequences of words on the fly. A lot of the text that a large language model generates looks as if it could have been copy-pasted from a database or a real web page. But as in most works of fiction, the resemblances are coincidental. A large language model is more like an infinite Magic 8 Ball than an encyclopedia.
Large language models generate text by predicting the next word in a sequence. If a model sees “the cat sat,” it may guess “on.” That new sequence is fed back into the model, which may now guess “the.” Go around again and it may guess “mat”—and so on. That one trick is enough to generate almost any kind of text you can think of, from Amazon listings to haiku to fan fiction to computer code to magazine articles and so much more. As Andrej Karpathy, a computer scientist and cofounder of OpenAI, likes to put it: large language models learn to dream internet documents.
Think of the billions of numbers inside a large language model as a vast spreadsheet that captures the statistical likelihood that certain words will appear alongside certain other words. The values in the spreadsheet get set when the model is trained, a process that adjusts those values over and over again until the model’s guesses mirror the linguistic patterns found across terabytes of text taken from the internet.
To guess a word, the model simply runs its numbers. It calculates a score for each word in its vocabulary that reflects how likely that word is to come next in the sequence in play. The word with the best score wins. In short, large language models are statistical slot machines. Crank the handle and out pops a word.
It’s all hallucination
The takeaway here? It’s all hallucination, but we only call it that when we notice it’s wrong. The problem is, large language models are so good at what they do that what they make up looks right most of the time. And that makes trusting them hard.
Can we control what large language models generate so they produce text that’s guaranteed to be accurate? These models are far too complicated for their numbers to be tinkered with by hand. But some researchers believe that training them on even more text will continue to reduce their error rate. This is a trend we’ve seen as large language models have gotten bigger and better.
Another approach involves asking models to check their work as they go, breaking responses down step by step. Known as chain-of-thought prompting, this has been shown to increase the accuracy of a chatbot’s output. It’s not possible yet, but future large language models may be able to fact-check the text they are producing and even rewind when they start to go off the rails.
But none of these techniques will stop hallucinations fully. As long as large language models are probabilistic, there is an element of chance in what they produce. Roll 100 dice and you’ll get a pattern. Roll them again and you’ll get another. Even if the dice are, like large language models, weighted to produce some patterns far more often than others, the results still won’t be identical every time. Even one error in 1,000—or 100,000—adds up to a lot of errors when you consider how many times a day this technology gets used.
The more accurate these models become, the more we will let our guard down. Studies show that the better chatbots get, the more likely people are to miss an error when it happens.
Perhaps the best fix for hallucination is to manage our expectations about what these tools are for. When the lawyer who used ChatGPT to generate fake documents was asked to explain himself, he sounded as surprised as anyone by what had happened. “I heard about this new site, which I falsely assumed was, like, a super search engine,” he told a judge. “I did not comprehend that ChatGPT could fabricate cases.”
Lin Qi, chairman of China's Yoozoo Group and executive producer on Netflix's "The Three-Body Problem," is currently hospitalized in Shanghai following a suspected deliberate poisoning by colleague Xu Yao, who has been detained by police. Despite internal strife, Yoozoo reassured stakeholders that operations have returned to normal, with Lin in stable condition. Variety reports: Netflix announced in September that it will adapt all three books in the critically acclaimed "Three-Body Problem" sci-fi trilogy by Chinese writer Liu Cixin, with "Game of Thrones" creators David Benioff and D.B. Weiss, along with Alexander Woo, set to write and executive produce. The streamer bought the rights to adapt the series in English from video game developer Yoozoo, a Shenzhen-listed firm that acquired the rights itself in 2015, and is currently at work on other Chinese-language film and TV adaptations of its own.
A male, 39-year-old patient surnamed Lin was "suspected of having been poisoned while receiving diagnosis and treatment at a hospital," the Shanghai Public Security Bureau said at 7pm local time Wednesday in a post on its official social media account. Police had received report of the incident last Thursday, Dec. 17. The statement continued: "After on-site surveys and investigations, it was discovered that Lin's colleague surnamed Xu (male, 39) was suspected of committing a major crime. At present, Xu has been criminally detained by the police in accordance with the law, and related investigations are being further carried out." The post did not tie the case directly to Yoozoo. Typical of such announcements in China, it also did not list either the victim or perpetrator's full name. Nevertheless, Chinese reports have tied the statement to 39-year-old Lin, who founded Yoozoo in 2009. Citing sources inside the firm, reports from outlets including respected financial publication Caixin identify the perpetrator as Yoozoo exec Xu Yao, 39. The University of Michigan Law School grad joined the company in 2017 and rose to become CEO of The Three-Body Universe, a branch of the broader group within its newer film production arm involved in managing and developing the "Three-Body" IP.
In recent days, Chinese media had written in a more speculative fashion about in-fighting among Yoozoo executives that had led to a poisoning. Some reports allege that Lin was poisoned via an aged, prized varietal of fermented tea known as pu'er. Yoozoo Group's co-president Chen Fang has previously denied such claims on social media, saying that "there's no in-fighting -- rumors are the real poison," according to such reports. But after the public security bureau post gave new credibility to earlier speculation, Yoozoo on Wednesday issued a formal statement on the matter. "Although the company's management has recovered from the emergency situation last week and resumed normal operations, some friends are still uneasy and members of the public are curious" about the affair, it began. The series was in hit by a previous conflict a few months after its announcement, "after certain U.S. politicians questioned the company for choosing to adapt a work by Liu," notes Variety. "The author has previously expressed support for Chinese government policies in Xinjiang, a region where Beijing has forcibly jailed more than a million ethnic minority Uyghurs in detention camps."
An anonymous reader shares a report: IT asset management platform Lansweeper has dispensed a warning for enterprise administrators everywhere. Exactly how old is that Microsoft SQL Server on which your business depends? According to chief strategy officer Roel Decneut, the biz scanned just over a million instances of SQL Server and found that 19.8 percent were now unsupported by Microsoft. Twelve percent were running SQL Server 2014, which is due to drop out of extended support on July 9 -- meaning the proportion will be 32 percent early next month.
For a fee, customers can continue receiving security updates for SQL Server 2014 for another three years. Still, the finding underlines a potential issue facing users of Microsoft's flagship database: Does your business depend on something that should have been put out to pasture long ago? While Microsoft is facing a challenge in getting users to make the move from Windows 10 to Windows 11, admins are facing a similar but far less publicized issue. Sure, IT professionals are all too aware of the risks of running business-critical processes on outdated software, but persuading the board to allocate funds for updates can be challenging.
An anonymous reader quotes a report from The Guardian: Kilifi County's white sandy beaches have made it one of Kenya's most popular tourist destinations. Hotels and beach bars line the 165 mile-long (265km) coast; fishers supply the district's restaurants with fresh seafood; and visitors spend their days boating, snorkelling around coral reefs or bird watching in dense mangrove forests. Soon, this idyllic coastline will host Kenya's first nuclear plant, as the country, like its east African neighbour Uganda, pushes forward with atomic energy plans. The proposals have sparked fierce opposition in Kilifi. In a building by Mida Creek, a swampy bayou known for its birdlife and mangrove forests, more than a dozen conservation and rights groups meet regularly to discuss the proposed plant.
"Kana nuclear!" Phyllis Omido, an award-winning environmentalist who is leading the protests, tells one such meeting. The Swahili slogan means "reject nuclear", and encompasses the acronym for the Kenya Anti-Nuclear Alliance who say the plant will deepen Kenya's debt and are calling for broader public awareness of the cost. Construction on the power station is expected to start in 2027, with it due to be operational in 2034. "It is the worst economic decision we could make for our country," says Omido, who began her campaign last year. A lawsuit filed in the environmental court by lawyers Collins Sang and Cecilia Ndeti in July 2023 on behalf of Kilifi residents, seeks to stop the plant, arguing that the process has been "rushed" and was "illegal", and that public participation meetings were "clandestine". They argue the Nuclear Power and Energy Agency (Nupea) should not proceed with fixing any site for the plant before laws and adequate safeguards are in place. Nupea said construction would not begin for years, that laws were under discussion and that adequate public participation was being carried out. Hearings are continuing to take place.
In November, people in Kilifi filed a petition with parliament calling for an inquiry. The petition, sponsored by the Centre for Justice Governance and Environmental Action (CJGEA), a non-profit founded by Omido in 2009, also claimed that locals had limited information on the proposed plant and the criteria for selecting preferred sites. It raised concerns over the risks to health, the environment and tourism in the event of a nuclear spill, saying the country was undertaking a "high-risk venture" without proper legal and disaster response measures in place. The petition also flagged concerns over security and the handling of radioactive waste in a nation prone to floods and drought. The senate suspended (PDF) the inquiry until the lawsuit was heard. "If we really have to invest in nuclear, why can't [the government] put it in a place that does not cause so much risk to our ecological assets?" says Omido. "Why don't they choose an area that would not mean that if there was a nuclear leak we would lose so much as a country?" Peter Musila, a marine scientist who monitors the impacts of global heating on coral reefs, fears that a nuclear power station will threaten aquatic life. The coral cover in Watamu marine national reserve, a protected area near Kilifi's coast, has improved over the last decade and Musila fears progress could be reversed by thermal pollution from the plant, whose cooling system would suck large amounts of water from the ocean and return it a few degrees warmer, potentially killing fish and the micro-organisms such as plankton, which are essential for a thriving aquatic ecosystem. "It's terrifying," says Musila, who works with the conservation organisation A Rocha Kenya. "It could wreak havoc." Nupea, for its part, "published an impact assessment report last year that recommended policies be put in place to ensure environmental protections, including detailed plans for the handling of radioactive waste; measures to mitigate environmental harm, such as setting up a nuclear unit in the national environment management authority; and emergency response teams," notes the Guardian. "It also proposed social and economic protections for affected communities, including clear guidelines on compensation for those who lose their livelihoods, or are displaced from their land, when the plant is set up."
"Nupea said a power station could create thousands of jobs for Kenyans and said it had partnered with Kilifi universities to start nuclear training programs that would enable more residents to take up jobs at the plant. Wilfred Baya, assistant director for energy for Kilifi county, says the plant could also bring infrastructural development and greater electricity access to a region which suffers frequent power cuts."
Residents in the New Mexico village of Ruidoso were told to immediately flee Monday due to a wildfire that had grown to more than 1,300 acres, officials said.
More Americans may think President Joe Biden tried to sit on a nonexistent chair the other day than know the boring truth that there was, in fact, a chair.
The controversial practice dates back to the 1990s when Apple introduced a service called Watson that critics say ripped off another company’s tool. Since then, small apps have said it has become a pattern.
Enlarge/ Ryan Gosling in The Fall Guy. (credit: Universal Pictures)
Ryan Gosling plays a Hollywood stuntman in the new action comedy The Fall Guy, a loose adaptation of the popular 1980s TV series of the same name starring Lee Majors. Gosling even did a few of his own stunts, although professional stunt performers handled the most dangerous sequences. It's their job to assume the risk so the stars don't get injured but that can translate into a high rate of head injuries in particular. According to a study published in the Journal of Occupational Medicine and Toxicology, a significant fraction of stunt performers never report such injuries, largely because it's a competitive industry, and they are afraid of losing work. The impacts can lead to more serious cognitive issues later in life.
“Many stunt performers are afraid to report their injuries, especially head trauma, in fear they will be put on a do-not-hire list or looked at as a liability,” said co-author Jeffrey Russell of Ohio University. “The more injuries or trauma, the harder it may be to find work. But that should not be how it is; production companies and their unions should be ensuring stunt performers are taken care of and not reprimanded for any injuries sustained on the job.”
The work builds on Russell's prior research, published last year, looking at the prevalence of head trauma and concussion in stunt performers and how well such injuries are managed. The prevalence of such injuries means that stunt performers are at high risk for chronic traumatic encephalopathy (CTE)—a degenerative brain disease associated with a history of repetitive head impacts that is a cause of much concern in collision sports like football and ice hockey—over the course of their careers.
It’s been described as Apple’s “kiss of death.” When the tech giant reaches out to app developers, many fear that Apple is really looking to copy their product. At its annual developers’ conference this year, Apple was accused of just that.
Vivek Murthy, U.S. surgeon general, has called attention to what he has called the 'youth mental health crisis' that is currently happening in the U.S.
This week, he published an op-ed in The New York Times calling for social media warning labels like those put on cigarettes and alcohol. He hopes to warn young people of the danger social media poses to their mental wellbeing and development.
On average, teens in the U.S. are spending nearly 5 hours on social media every single day. And it is negatively impacting their health.
So what options do parents have? And will the government step in?
For sponsor-free episodes of Consider This, sign up for Consider This+ via Apple Podcasts or at plus.npr.org.
Supermassive black holes appear to be present at the center of every galaxy, going back to some of the earliest galaxies in the Universe. And we have no idea how they got there. It shouldn't be possible for them to grow from supernova remnants to supermassive sizes as quickly as they do. And we're not aware of any other mechanism that could form something big enough that extreme growth wouldn't be necessary.
The seeming impossibility of supermassive black holes in the early Universe was already a bit of a problem; the James Webb Space Telescope has only made it worse by finding ever-earlier instances of galaxies with supermassive black holes. In the latest example, researchers have used the Webb to characterize a quasar powered by a supermassive black hole as it existed approximately 750 million years after the Big Bang. And it looks shockingly normal.
Looking back in time
Quasars are the brightest objects in the Universe, powered by actively feeding supermassive black holes. The galaxy surrounding them feeds them enough material that they form bright accretion disks and powerful jets, both of which emit copious amounts of radiation. They're often partly shrouded in dust, which glows from absorbing some of the energy emitted by the black hole. These quasars emit so much radiation that they ultimately drive some of the nearby material out of the galaxy entirely.
"Over at Fast Company, where we're celebrating 1994 Week, I wrote about the year of Peak CD-ROM, when excitement over the medium's potential was sky-high and the World Wide Web's audience still numbered in the extremely low millions," writes Slashdot reader and Fast Company technology editor Harry McCracken (harrymcc). "I cover once-famous products such as Microsoft's Encarta encyclopedia, the curse of shovelware, the rise of a San Francisco neighborhood known as 'Multimedia Gulch,' and why the whole dream soon came crashing down." Here's an excerpt from the article: Thirty years ago, a breakthrough technology was poised to transform how people stayed informed, entertained themselves, and maybe even shopped. I'm not talking about the World Wide Web. True, it was already getting good buzz among early adopter types. But even three years after going online, Tim Berners-Lee's creation was "still relatively slow and crude" and "limited to perhaps two million Internet users who have the proper software to gain access to it," wrote The New York Times' Peter H. Lewis in November 1994. At the time, it was the CD-ROM that had captured the imagination of consumers and the entire publishing industry. The high-capacity optical discs enabled mass distribution of multimedia for the first time, giving software developers the ability to create new kinds of experiences. Some of the largest companies in America saw them as media's next frontier, as did throngs of startups. In terms of pure mindshare, 1994 might have been the year of Peak CD, with 17.5 million CD-ROM drives and $590 million in discs sold, according to research firms Dataquest and Link Resources.
You already know that the frenzy didn't last. As the web got faster, slicker, and more readily accessible, CD-ROMs came to look pretty mundane, and eventually faded from memory. Myst, once the best-selling PC game of all time, might be the only 1990s disc that retains a prominent spot in our shared cultural consciousness. (Full disclosure: I do have a friend who can be relied upon to fondly bring up Microsoft's Cinemania movie guide about once a year for no apparent reason.) Revisiting the discs that defined the mid-1990s -- all of which are incompatible with modern operating systems -- isn't easy. To get some of them up and running again, I downloaded virtual CD-ROM files from the Internet Archive and used them with Windows 3.1 on my iPad Pro, courtesy of a piece of software Apple removed from the App Store in 2021. Spending time with titles such as Compton's Interactive Encyclopedia and It's a Wonderful Life Multi-Media Edition, three decades after they last commanded my attention, was a Proustian rush. You may not want to go to similar extremes. But would you indulge me as I wallow in enough CD-ROM nostalgia to get it out of my system?
Thomas Claburn reports via The Register: Meta allegedly tried to discredit university researchers in Brazil who had flagged fraudulent adverts on the social network's ad platform. Nucleo, a Brazil-based news organization, said it has obtained government documents showing that attorneys representing Meta questioned the credibility of researchers from NetLab, which is part of the Federal University of Rio de Janeiro (UFRJ). NetLab's research into Meta's ads contributed to Brazil's National Consumer Secretariat (Senacon) decision in 2023 to fine Meta $1.7 million (9.3 million BRL), which is still being appealed. Meta (then Facebook) was separately fined of $1.2 million (6.6 million BRL) related to Cambridge Analytica.
As noted by Nucleo, NetLab's report showed that Facebook, despite being notified about the issues, had failed to remove more than 1,800 scam ads that fraudulently used the name of a government program that was supposed to assist those in debt. In response to the fine, attorneys representing Meta from law firm TozziniFreire allegedly accused the NetLab team of bias and of failing to involve Meta in the research process. Nucleo says that it obtained the administrative filing through freedom of information requests to Senacon. The documents are said to date from December 26 last year and to be part of the ongoing case against Meta. A spokesperson for NetLab, who asked not to be identified by name due to online harassment directed at the organization's members, told The Register that the research group was aware of the Nucleo report. "We were kind of surprised to see the account of our work in this law firm document," the spokesperson said. "We expected to be treated with more fairness for our work. Honestly, it comes at a very bad moment because NetLab particularly, but also Brazilian science in general, is being attacked by far-right groups."
On Thursday, more than 70 civil society groups including NetLab published an open letter decrying Meta's legal tactics. "This is an attack on scientific research work, and attempts at intimidation of researchers and researchers who are performing excellent work in the production of knowledge from empirical analysis that have been fundamental to qualify the public debate on the accountability of social media platforms operating in the country, especially with regard to paid content that causes harm to consumers of these platforms and that threaten the future of our democracy," the letter says. "This kind of attack and intimidation is made even more dangerous by aligning with arguments that, without any evidence, have been used by the far right to discredit the most diverse scientific productions, including NetLab itself." The claim, allegedly made by Meta's attorneys, is that the ad biz was "not given the opportunity to appoint a technical assistant and present questions" in the preparation of the NetLabs report. This is particularly striking given Meta's efforts to limit research into its ad platform. A Meta spokesperson told The Register: "We value input from civil society organizations and academic institutions for the context they provide as we constantly work toward improving our services. Meta's defense filed with the Brazilian Consumer Regulator questioned the use of the NetLab report as legal evidence, since it was produced without giving us prior opportunity to contribute meaningfully, in violation of local legal requirements."
A Zillow listing for a $2.4 million house in a Dallas suburb is grabbing attention for its 5,786-square-foot data center with immersion cooling tanks, massive server racks, and two separate power grids. Tom's Hardware reports: With a brick exterior, cute paving, and mini-McMansion arch stylings, the building certainly looks to be a residential home for the archetypal Texas family. Prospective home-buyers will thus be disappointed by the 0 bedroom, 1 bathroom setup, which becomes a warehouse-feeling office from the first step inside where you are met with a glass-shielded reception desk in a white-brick corridor. The "Crypto Collective" branding betrays the former life of the unit, which served admirably as a crypto mining base.
The purchase of the "upgraded turnkey Tier 2 Data Center" will include all of its cooling and power infrastructure. Three Engineered Fluids "SLICTanks," single-phase liquid immersion cooling tanks for use with dielectric coolant, will come with pumps and a 500kW dry cooler. The tanks are currently filled with at least 80 mining computers visible from the photos, though the SLICTanks can be configured to fit more machines. Also visible in proximity to the cooling array is a deep row of classic server racks and a staggering amount of networking.
The listing advertises a host of potential uses for future customers, from "AI services, cloud hosting, traditional data center, servers or even Bitcoin Mining". Also packed into the 5,786 square feet of real estate is two separate power grids, 5 HVAC units, a hefty amount of four levels of warehouse-style storage aisles, a lounge/office space, and a fully-paved backyard. In other good news, its future corporate residents will not have an HOA to deal with, and will only be 20 minutes outside of the heart of Dallas, sitting just out of earshot of two major highways.
An anonymous reader quotes a report from TorrentFreak: A French court has ordered Google, Cloudflare, and Cisco to poison their DNS resolvers to prevent circumvention of blocking measures, targeting around 117 pirate sports streaming domains. The move is another anti-piracy escalation for broadcaster Canal+, which also has permission to completely deindex the sites from search engine results. [...] Two decisions were handed down by the Paris judicial court last month; one concerning Premier League matches and the other the Champions League. The orders instruct Google, Cloudflare, and Cisco to implement measures similar to those in place at local ISPs. To protect the rights of Canal+, the companies must prevent French internet users from using their services to access around 117 pirate domains.
According to French publication l'Informe, which broke the news, Google attorney Sebastien Proust crunched figures published by government anti-piracy agency Arcom and concluded that the effect on piracy rates, if any, is likely to be minimal. Starting with a pool of all users who use alternative DNS for any reason, users of pirate sites -- especially sites broadcasting the matches in question -- were isolated from the rest. Users of both VPNs and third-party DNS were further excluded from the group since DNS blocking is ineffective against VPNs. Proust found that the number of users likely to be affected by DNS blocking at Google, Cloudflare, and Cisco, amounts to 0.084% of the total population of French Internet users. Citing a recent survey, which found that only 2% of those who face blocks simply give up and don't find other means of circumvention, he reached an interesting conclusion. "2% of 0.084% is 0.00168% of Internet users! In absolute terms, that would represent a small group of around 800 people across France!"
In common with other courts presented with the same arguments, the Paris court said the number of people using alternative DNS to access the sites, and the simplicity of switching DNS, are irrelevant. Canal+ owns the rights to the broadcasts and if it wishes to request a blocking injunction, it has the legal right to do so. The DNS providers' assertion that their services are not covered by the legislation was also waved aside by the court. Google says it intends to comply with the order. As part of the original matter in 2023, it was already required to deindex the domains from search results under the same law. At least in theory, this means that those who circumvented the original blocks using these alternative DNS services, will be back to square one and confronted by blocks all over again. Given that circumventing this set of blocks will be as straightforward as circumventing the originals, that raises the question of what measures Canal+ will demand next, and from whom.
Robert Morris, a former Trump adviser, made the statement after Cindy Clemishire said the megachurch pastor in Southlake, Texas, abused her in the 1980s.
Surgeon General Vivek Murthy called for tobacco-style warning labels on social media platforms for social the social media, saying that excessive use of the sites can harm children's mental health. NBC News' Tom Costello reports.
Surgeon General Vivek Murthy called for tobacco-style warning labels on social media platforms for social the social media, saying that excessive use of the sites can harm children's mental health. NBC News' Tom Costello reports.
Cinnamon, the popular GTK desktop environment developed by the Linux Mint project, pushed out Cinnamon 6.2 today, which will serve as the default desktop for Linux Mint 22. It’s a relatively minor release, but it does contain a major new feature which is actually quite welcome: a new GTK frontend for GNOME Online Accounts, part of the XApp project. This makes it possible to use the excellent GNOME Online Accounts framework, without having to resort to a GNOME application – and will come in very handy on other GTK desktops, too, like Xfce.
The remainder of the changes consist of a slew of bugfixes, small new features, and nips and tucks here and there. Wayland support is still an in-progress effort for Cinnamon, so you’ll be stuck with X for now.
Less than a month after 3.5.0, IceWM is already shipping version 3.6.0. Once again not a major, earth-shattering release, it does contain at least one really cool feature that I think it pretty nifty: if you double-click on a window border, it will maximise just that side of the window. Pretty neat.
For the rest, it’s small changes and bug fixes for this venerable window manager.
It seems that if you want to steer clear from having Facebook use your Facebook, WhatsApp, Instagram, etc. data for machine learning training, you might want to consider moving to the European Union.
Meta has apparently paused plans to process mounds of user data to bring new AI experiences to Europe.
The decision comes after data regulators rebuffed the tech giant’s claims that it had “legitimate interests” in processing European Union- and European Economic Area (EEA)-based Facebook and Instagram users’ data—including personal posts and pictures—to train future AI tools.
These are just the opening salvos of the legal war that’s brewing here, so who knows how it’s going to turn out. For now, though, European Union Facebook users are safe from Facebook’s machine learning training.
The project doesn’t seem to really publish any changelogs or release notes, so it’s difficult to figure out what, exactly, is going on at the moment. The roadmap indicates they’ve already got a solid base going to work from, such as mlibc, bash, GCC/G++, X and an X window manager, and more – with things like Wayland, networking, and more on the roadmap.
The most anticipated international European tournament kicked off Friday, June 14, in Germany. Euro 2024 will run until July 14, and if you know where to look, you can catch all of the 51 matches (not "games") right here in the U.S.
How to watch Euro 2024 matches
Most of the games will be played on the FOX networks and Fox Sport 1 (FS1), and five matches will be played on Fubo. You have only one option if you want to catch all of the games with a single subscription: Fubo Pro. The subscription is $79.99 per month and gets you access to all of the relevant Fox channels. If you only want to watch some games, you can get a seven-day free trial.
DirecTV Stream is $79.99 per month. The YouTube TV Base Plan is $57.99 per month for the first three months. Sling Blue will run you $40 per month, and you can stream on three screens simultaneously. Vix Premium with ads starts at $4.99 per month and can also stream on three screens simultaneously; just be aware the matches will be narrated in Spanish.
If you're considering getting one of these subscriptions, remember that Copa America will be starting June 20 and running until July 14. Copa America will also be streamed on FOX and FS1 so you'll get to enjoy both tournaments.
The Euro 2024 match schedule
Here is the full list of who plays who during the group stages, what time in Eastern Time (ET) and what channel you can watch the matches.
June 14
Germany vs Scotland, 3 p.m. (FOX)
June 15
Hungary vs Switzerland, 9 a.m.
Spain vs Croatia, 12 p.m. (FOX)
Italy vs Albania, 3 p.m. (FOX)
June 16
Poland vs Netherlands, 9 a.m. (FS1)
Slovenia vs Denmark, 12 p.m. (FS1)
Serbia vs England, 3 p.m. (FOX)
June 17
Romania vs Ukraine, 9 a.m.
Belgium vs Slovakia, 12 p.m. (FS1)
Austria vs France, 3 p.m. (FOX)
June 18
Turkey vs Georgia, 12 p.m.
Portugal vs Czechia, 3 p.m. (FOX)
June 19
Croatia vs Albania, 9 a.m. (FS1)
Germany vs Hungary, 12 p.m. (FS1)
Scotland vs Switzerland, 3 p.m. (FOX)
June 20
Slovenia vs Serbia, 9 a.m. (FS1)
Denmark vs England, 12 p.m. (FS1)
Spain vs Italy, 3 p.m. (FOX)
June 21
Slovakia vs Ukraine, 9 a.m.
Poland vs Austria, 12 p.m. (FS1)
Netherlands vs France, 3 p.m. (FOX)
June 22
Georgia vs Czechia, 9 a.m.
Turkey vs Portugal, 12 p.m. (FOX)
Belgium vs Romania, 3 p.m. (FOX)
June 23
Switzerland vs Germany, 3 p.m. (FS1)
Scotland vs Hungary, 3 p.m. (FOX)
June 24
Croatia vs Italy, 3 p.m. (FOX)
Albania vs Spain, 3 p.m. (FS1)
June 25
Netherlands vs Austria, 12 p.m. (FS1)
France vs Poland, 12 p.m. (FOX)
England vs Slovenia, 3 p.m. (FOX)
Denmark vs Serbia, 3 p.m. (FS1)
June 26
Slovakia vs Romania, 12 p.m. (FS1)
Ukraine vs Belgium, 12 p.m. (FOX)
Czechia vs Turkey, 3 p.m. (FS1)
Georgia vs Portugal, 3 p.m. (FOX)
After the group stages, the tournament will go into the round of 16 from June 29 to July 2.Then, the quarterfinals will be on July 5 and 6. The semifinal matches will be on July 9 and 10, and the Euro 2024 final will be played on July 14.
Google has been working to update how it handles text-to-speech (TTS) in Chrome on Android for a few months now. The feature was first noticed in beta in January, but now appears to be rolling out to more users with Chrome 125. Though it is still not fully ready just yet, 9to5Google reports, you can already enable it if you don't already have it.
Previously, to have your smartphone read webpages to you, you’d normally have to rely on Google Assistant on Android and Siri (plus Safari) on iPhone. While the new Listen to Page feature doesn’t appear to be coming to iOS anytime soon, it’s still nice to see Google baking this accessibility feature into Chrome itself.
9to5Google says that the new function appears to work on most text-heavy websites. However, you’ll need to wait for the page to fully load and then access the option from the three dot menu at the top of Chrome. If you don’t see the feature listed, just activate it through the Chrome flag chrome://flags/#read-aloud. Enter the bold text into the URL bar, press enter to access the settings, and turn it on.
On top of reading webpages to you, the feature also comes with various controls, including options for playback speed as well as the ability to highlight text and turn on auto-scroll. Google has also included several voice options, including selections for U.S., U.K., Indian, and Australian English voices. There are also several different pitches available to provide a more warm, calm, bright, or peaceful tone.
The control bar for the TTS feature will remain docked even if you open additional tabs, and playback will continue if you lock your device. However, if you close the browser—or even push it to the background for any reason—the reading will end. The feature also appears to be available in Chrome Custom Tabs, and it can be set as a toolbar shortcut to help avoid scrolling through the menu looking for it.
As it hasn’t officially rolled out (any access you might have right now is a preview), the feature is likely still being worked on in some fashion. As such, Google may make more changes—or even add new features—before fully releasing it. If you'd rather wait for the full release, Google’s Reading mode app remains a great alternative.
I come from a family that collects old photographs, which means my mom's basement is full of huge plastic containers of pictures—and that collection is only increasing with time. Some pictures are a century old and feature people we've never even met before. Most are a few decades old and show distant relatives eating cake or accidentally blinking when the flash went off.
We almost never look at any of these, but they take up so much space—and that's why my mom decided last year she'd had enough. She wanted them out of the house and enlisted me to help her. We decided to go through them once, looking for anything genuinely important, throw out the vast majority, and digitize anything decent. Here is what we learned along the way.
Decide what photographs to keep
Whether you decide to ship your pics off to a digitizing company or upload them all yourself, it helps to work with the smallest volume possible. The same way I recommend holding a remembrance night to go through old stuff before you chuck it out, I recommend going through your physical pictures before you digitize them. From a practical standpoint, this will help you pare down duplicates, toss out anything useless, and only keep what actually deserves to be kept. From a nicer perspective, you can have a lot of fun and make some nice memories by reliving the past for a night—which was the point of holding onto these to begin with.
When I sort through photos, I categorize them into two piles: Throw away and digitize. Here and there, though, I snap a quick pic of one on my phone, just so I have it right away if I need it. It's easy to get sentimental and start making excuses about how every photo should be kept for some reason or another, but do your best to be pragmatic. You're not going to look at these often in the future. There's no reason to have five photos of your grandpa watching a football game or your toddler self visiting an aquarium you don't even remember. Select only the most important things to keep, reminisce a little about the stuff you're tossing, and keep going. My personal rule is that I pick one picture from each event—birthday parties, vacations, ceremonies, whatever—and make sure it's the best one. The rest have to go.
My best advice is to do this on a totally random night. Don't do it on a day you're feeling sentimental or nostalgic and especially don't do it around the date of something important that happened in the past, like the birth or death date of someone who's going to come up in the pictures a lot.
Digitizing photos on your own
If you want to tackle this on your own, you have two options: A photo scanner or an app on your phone. If you opt to get a scanner, get something that gets through the stacks quickly. PC Mag recommends the Epson FastFoto FF-680W, but keep in mind this thing is $599.99.
It's also a solid document scanner that can create searchable PDFs, so if you're looking to upgrade your scanner and you're in the market for something to digitize your pics, this could be the one for you. Others on the market are cheaper, like the Plustek Photo Scanner ePhoto Z300 ($199), but you'll have to manually feed the photos in one by one, which might not work if you have a whole family history's worth of memories to upload.
No matter what kind of scanner you're using, I recommend setting up a Google Photos account to keep all the pictures in one place. If you want to make the pics accessible to a wide group of people, setting up a separate account, like [yourlastname]familyphotos@gmail.com might be the way to go. I love Google Photos because it's searchable and easy to customize. It recognizes faces (making it easy to highlight or hide certain people), you can make folders and add details, and it's free and easy to access across multiple devices.
Naturally, then, the app I recommend for digitizing pics with your phone is Google PhotoScan, since it uploads your scans straight into your Google Photos library. However, this one is time-consuming: You may have to take a few pictures, which will then be put together to create the best digitization, so you have to go through every photo one by one. If you want an app that will scan multiple photos at once, your best bet is Photomyne, but you'll have to pay $199.99 upfront for a 10-year plan. You can then save all the photos individually and upload them to whatever cloud service or device you want.
Photo digitizing services
I didn't say this was a cheap endeavor; I only said it was an important step in decluttering your home and modernizing your record-keeping. Scanners and apps cost money and so does shipping your photos to a service that will digitize them for you—but the lack of hassle might be worth it.
iMemories is a service that charges $.99 per photo (but is frequently running specials, so you could pay as little as $.49). You can then pay $7.99 per month or $49.99 per year to access the iMemories Cloud full of your media, $39.99 for an 8GB USB drive, or $19.99 for a DVD or Blu-ray disk of the pics. Downloading them after the scan is free.
You could also try ScanMyPhotos, which also frequently offers specials but usually charges $229.98 per box of pics you send in. They estimate each box holds about 1,800 photos. Higher quality results will run you another $150 and you'll pay more the longer you want your download link to work before it expires.
Obviously, none of that is cheap either, which is why it's important to sort through your photo stack before you send it all in. But it's better than having stacks of pictures collecting dust and being far from useful in your attic.
Adobe prioritized profits while spending years ignoring numerous complaints from users struggling to cancel costly subscriptions without incurring hefty hidden fees, the US Federal Trade Commission (FTC) alleged in a lawsuit Monday.
According to the FTC, Adobe knew that canceling subscriptions was hard but determined that it would hurt revenue to make canceling any easier, so Adobe never changed the "convoluted" process. Even when the FTC launched a probe in 2022 specifically indicating that Adobe's practices may be illegal, Adobe did nothing to address the alleged harm to consumers, the FTC complaint noted. Adobe also "provides no refunds or only partial refunds to some subscribers who incur charges after an attempted, unsuccessful cancellation."
Adobe "repeatedly decided against rectifying some of Adobe’s unlawful practices because of the revenue implications," the FTC alleged, asking a jury to permanently block Adobe from continuing the seemingly deceptive practices.
With a market flooded with vacuums and mops and models changing so rapidly, it’s almost impossible to feel confident about what you’re buying in the moment. For the last month, I have been testing the Ecovacs Deebot T30S Combo ($1199.99)—a robot vacuum and mop, in a self-emptying tower, combined with a stick vacuum. It’s a machine trying to do a lot; I’m going to discuss the parts as they compare to other vacuums and mops already out.
The T30S comes in two variations: The first has a handheld vacuum with a few attachments, but without the extension for the vacuum, it’s merely a nice Dustbuster. (For about 30 dollars more, you can get a fully extendable stick vacuum.)
The first thing you’ll notice about the T30S is that the base is monstrous—it eclipsed in size any other robot I've tested in the last year, particularly in height. Water tanks and vacuum accessories can all be stowed in the tower itself, which is handy—but even so, its size and width makes it harder to place in your home. There’s almost no assembly except for clicking together the ramp to the tower and stowing the accessories in a drawer designed for them. Pairing the robot to the Ecovacs app was also fast and streamlined.
Advanced features in app, but lots of advertising
Open the Ecovacs app, and without fail you’ll be hit with offers and banners. They’re easy to click off, but still, it’s an annoying distraction. Otherwise, the interface for the vacuum works very similarly to other advanced robots out there including Roborock, Switchbot, and Dreame. Like Roborock, it has a voice assistant named Yiko and it works about as well as Roborock’s (which isn’t very well, but shows promise). Unlike other robots in this price range, the T30S lacks onboard video. The T30S is missing two of my must-have features on robot vacuums these days: remote control and pin and go, which you now see in almost all high-end models, including those mentioned above. Remote control allows you to control the robot using your phone, meaning you never have to go fishing for a bot under the couch again. You can simply drive it over to you. "Pin and go" allows you to mark a spot on the map and have the robot proceed to that pin and clean in that specific area. It’s a great way to quickly deal with a spill.
In its favor, the T30S had a feature I’m beginning to see more of: the ability to designate room cleaning priorities. In other words, if it's cleaning my bathroom and any other space, I can have it always clean the bathroom last. If it's cleaning the kitchen and any other space, I can direct it to always get the kitchen first. Another newer feature I like is the maintenance log for all the working parts, which gives you a status report of every single replaceable part. Other standard features like child lock, schedules, and intensity settings for your mop and vacuum are present on the T30S.
A better mop than vacuum
Every household produces different kinds of detritus. A floor that only has some dust could use almost any robot vacuum with success, and might want to focus on models like Dyson, which are specifically designed to capture microparticles. Some vacuums are specially designed to grab pet hair. I, on the other hand, have "macroparticles": large stuff that is tracked in by the dog, or dropped during various crafting or cooking activities. If you have kids who drop Cheerios, for instance, you have a macroparticle problem, and it’s one that robot vacuums struggle with. The T30S struggled with macroparticles, getting stuck on almost anything larger than a popcorn kernel, which meant I had to come clear out the roller brush. But it didn’t really capture smaller debris that well, either. This could be due to a singular roller design, but I think it’s also due to the small size of the debris container. The T30S did not seem to return to the base once full to empty itself, instead stubbornly continuing its run, unable to pick up anything else. If you, like me, suffer from larger detritus, then this is not the vacuum for you. But I believe this could be capable of picking up pet hair and dust, etc. without a problem.
More successful was the mop, which is handled by two spinning mop pads, much like the Roborock Qrevo line. While I still believe that mop pads, like the Roborock S8 are better for mopping than spinning pads, I thought the T30s did an admirable job, better than the Dreame L10 I recently reviewed, and on par with the Qrevo. Because the pads extend out from the robot, they’re able to get into corners and room edges admirably. I generally found that this was all more successful when I ran a complete vacuum run and then a separate mop run.
The T30S did something that surprised me: It moved through a curtained-off area. When robots used bump-and-go technology to map an area, they would go anywhere a little battery-powered motor could take them. New robots including the T30S use LiDAR (lasers that use light and distance to determine where to go), which means most robots these days don’t bump into things at all, and actively avoid them—they perceive obstacles they could get through or under as walls. So I was shocked to watch the T30S slip under a floor-length velvet curtain between my hallway and living room as if the curtain didn’t exist. While this is probably a bug (Ecovacs is still looking into it), I think it's a bug that could work in your favor if you have a space that previous LiDAR robots haven't "seen," whether that's a space blocked by a pet gate a robot could still slip under, someplace you're using a room divider, or a curtain, like me. While a bug could always get corrected, I think it's unlikely to happen, given that most companies just make a new robot altogether. In fact, this "bug" didn't exist on the Ecovacs Deebot X2 Omni, which I tried (and liked) just a few months ago.
On the downside, the T30S also stranded itself more than a few times once the job was completed. It struggled to return to the base, abandoning itself in hallways and other random spots, and although this only represents 15% of all the times I used it, it's still a consideration.
A near-miss on what could have been a killer feature
The hand vac included in the T30S makes you question how badly you want to use it. On one hand, it’s such a good idea to have a self-emptying hand vac; you never have to deal with a messy canister over a trash can. This one feature is what makes me prefer the Samsung Bespoke Jet AI vacuum over any Dyson I’ve tried, because you simply grab the vacuum all ready to go, clean, and then place it back on the dock, where it empties itself. Unlike Samsung, though, there are extra steps to use the T30S. You have to assemble it each time you want to use it, and then disassemble it to put it back in the dock, where it self empties. All the time and energy saved by the self-emptying feature is canceled out by the work to put the vacuum together and take it apart each time you want to use it.
At least when you get the T30S with the extended stick vacuum, you just remove the handheld portion to place it in the tower, and the stick and whatever accessory you’re using get docked on the exterior of the tower, so it's not as labor-intensive. However, this also means the tower now takes up even more space vertically and horizontally.
Not a bad buy, but not the best buy
Despite all that, the truth is that if you were to buy a mid-range stick vac and robot vacuum, you’d still end up spending more than the list price for this combo tower. While I think if you want a better robot vacuum/mop you’d buy a Roborock or Switchbot, and if you wanted a better stick vacuum you’d get the Samsung Bespoke Jet AI, the Deebot T30S is going to work well for someone without major floor detritus who just wants a reliable bot to keep up with the daily dust, and wants a handheld vac nearby for things above ground level.
Apple made a splash during last week's WWDC keynote when it announced Apple Intelligence. It's the company's official foray into the trendy AI features most tech companies have adopted already. While Apple Intelligence might have generated the most headlines over the past week, many of its main features will not be present when you update your iPhone, iPad, or Mac this fall.
According to Bloomberg's Mark Gurman, Apple is staggering the rollout of these highly-anticipated AI features. A key reason is, simply, these features just aren't ready yet. Apple has been scrambling for over a year to implement generative AI features in its products, after the tech exploded in late 2022. (Thanks, ChatGPT.) Many of these features are quite involved, and will take more time to get right.
That said, Apple probably could release these features sooner and in larger batches if it wanted to, but there's a strategy here: By rolling out big AI features in limited numbers, Apple can root out any major issues before adding more AI to the mix (AI hallucinates, after all), and can continue to build up its cloud network without putting too much pressure on the system. It helps that the company is keeping these features to a specific, small pool of Apple devices: iPhone 15 Pro and 15 Pro Max (and likely the iPhone 16 line), as well as M-Series Macs and iPads.
Apple Intelligence in 2024
If you installed the iOS 18 or macOS 15 beta right now, you might think no Apple Intelligence features were going to be ready in the fall. That's because Apple is delaying these AI features for beta testers until sometime this summer. As the public beta is scheduled to drop in July, it seems like a safe assumption that Apple is planning on dropping Apple Intelligence next month. Again, we don't know for sure.
There are some AI features currently in this first beta, even if they aren't strictly "Apple Intelligence" features: iOS 18 supports transcriptions for voice memos as well as enhanced voicemail transcriptions, and supports automatically calculating equations you type out. It's a limited experience, but seeing as it's only the first beta, we'll see more features soon.
In fact, Apple currently plans to roll out some flagship features with the first release of Apple Intelligence. That includes summaries for webpages, voice memos, notes, and emails; AI writing tools (such as rewriting and proofreading); and image generation, including the AI-generated emojis Apple is branding "Genmoji." You'll also receive AI summaries of notifications and see certain alerts first based on what the AI thinks is most important.
In addition, some of Siri's new updates will be out with iOS 18's initial release. This fall, you should notice the assistant's new UI, as well as the convenient new option for typing to Siri. But most of Siri's advertised features won't be ready for a while. (More on that below.)
The timeline for ChatGPT integration is also a bit up in the air: It may not arrive with the first release of iOS 18 in the fall, but Gurman believes it'll be here before the end of the year. For developers, Xcode's AI assistant, Swift Assist, is likely not out until later this year.
Apple Intelligence's new Siri won't be here until 2025
The largest delay appears to be to Siri's standout upgrades, many of which won't hit iOS and macOS until 2025. That includes contextual understanding and actions: The big example from the keynote was when a demonstrator asks Siri when her mom's flight is getting in, and the digital assistant is able to answer the question by pulling data from multiple apps. This "understanding" that would power many convenient actions without needing to explicitly tell Siri what you want it to do, needs more time to bake.
In addition, Apple is taking until next year for Siri's ability to act within apps from user commands. When available, you'll be able to ask Siri to edit a photo then add it to a message before sending it off. Siri will actually feel like a smart assistant that can do things on your iPhone, iPad, and Mac for you, but that takes time.
Siri also won't be able to analyze and understand what's happening on your screen until 2025. Next year, you should be able to ask Siri a simple question based on what you're doing on your device, and the assistant should understand. If you're trying to make movie plans with someone to see Inside Out 2, you could ask Siri "when is it playing?" and Siri should analyze the conversation and return results for movie times in your area.
Finally, Apple Intelligence remains English-only until at least next year. Apple needs more time to train the AI on other languages. As with other AI features, however, this is one that makes a lot of sense to delay until it's 100% ready.
AI might be the focus of the tech industry, but big AI features often roll out to disastrous ends. (Just look at Google's AI Overviews or Microsoft's Recall feature.) The more time Apple gives itself to get the tech right, the better. In the meantime, we can use the new features that are already available.
Enlarge/ Lars Fruergaard Jorgensen, chief executive officer Novo Nordisk A/S, during an interview at the company's headquarters in Bagsvaerd, Denmark, on Monday, June 12, 2023. (credit: Getty | Carsten Snejbjerg)
After some persuasion from Sen. Bernie Sanders (I-Vt.), the CEO of Novo Nordisk will testify before lawmakers later this year on the "outrageously high cost" of the company's diabetes and weight-loss drugs—Ozempic and Wegovy—in the US.
CEO Lars Jørgensen will appear before the Senate Committee on Health, Education, Labor, and Pensions (HELP), which is chaired by Sanders, in early September. The agreement came after a conversation with Sanders in which the CEO reportedly "reconsidered his position" and agreed to testify voluntarily. As such, Sanders has canceled a vote scheduled for June 18 on whether to subpoena Novo Nordisk to discuss its US prices, which are considerably higher than those of other countries.
The independent lawmaker has been working for months to pressure Novo Nordisk into lowering its prices and appearing before the committee. In April, Sanders sent Jørgensen a letter announcing an investigation into the prices and included a lengthy set of information requests. In May, the committee's investigation released a report suggesting that Novo Nordisk's current pricing threatens to "bankrupt our entire health care system."
Adobe just can’t catch a break. After raising eyebrows earlier this month with new terms of service that had users worried the company would be poking through their files and potentially training AI on their work, the Photoshop maker is now coming under fire by the FTC, this time over alleged dishonest pricing. The government organization is suing Adobe over its hidden fees and hard to cancel subscriptions.
In a complaint filed on Monday, the FTC said, “Adobe has harmed consumers by enrolling them in its default, most lucrative subscription plan without clearly disclosing important plan terms.” In a related blog post, the regulator dinged Adobe for not making it clear that the subscription is a one-year commitment that charges 50% of any remaining payments when canceled, which can amount to “hundreds of dollars.”
The FTC also complained about Adobe’s poor treatment of customers who are trying to cancel. “Subscribers have had their calls or chats either dropped or disconnected and have had to re-explain their reason for calling when they re-connect,” reads the complaint.
In a statement, FTC Bureau of Consumer Protection director Samuel Levine said “Americans are tired of companies hiding the ball during subscription signup and then putting up roadblocks when they try to cancel.”
The lawsuit targets Adobe executives Maninder Sawhney and David Wadhwani directly, implicating them for their control and authority in implementing such practices.
The complaint follows an investigation that began in 2022. Despite being aware of the increased scrutiny, “Adobe has nevertheless persisted in its violative practices to the present day,” the FTC says.
Credit: Michelle Ehrhardt
Currently, there are 20 different plans for individual subscribers listed on Adobe’s website, with more options available as you click through the listed cards. The Creative Cloud All Apps plan, which is highlighted with a “Best Value” banner, does say that a “fee applies if you cancel after 14 days” for its “Annual, paid monthly” tier, although it does not provide specifics on the amount, even when you hover over an info button. Customers can go as far as entering payment information without seeing the final figure.
In a statement posted to the company's newsroom, Adobe General Counsel and Chief Trust Officer Dana Rao said, "We are transparent with the terms and conditions of our subscription agreements and have a simple cancellation process. We will refute the FTC's claims in court."
Hardware manufacturer Asus has released updates patching multiple critical vulnerabilities that allow hackers to remotely take control of a range of router models with no authentication or interaction required of end users.
The most critical vulnerability, tracked as CVE-2024-3080 is an authentication bypass flaw that can allow remote attackers to log into a device without authentication. The vulnerability, according to the Taiwan Computer Emergency Response Team / Coordination Center (TWCERT/CC), carries a severity rating of 9.8 out of 10. Asus said the vulnerability affects the following routers:
A second vulnerability tracked as CVE-2024-3079 affects the same router models. It stems from a buffer overflow flaw and allows remote hackers who have already obtained administrative access to an affected router to execute commands.
Everyone can be scammed. Even if you think you’re pretty savvy about things, you can be scammed—maybe especially because you think you’re pretty savvy about things. Between our desire to have goods and services and our determination to get a good deal on those goods and services, we can all be vulnerable to a good scam.
Owning a house, as you may have noticed, is expensive, and thus homeowners can be extra vulnerable to scammers. And hiring contractors can be a fraught, stressful process. You might think that would make it harder to fall for contractor scams, since we usually enter into these relationships with our bullshit antennae already up, but people fall for contractor scams all the time—about 10% of Americans have been hit by a contractor scam, losing an average of $2,426 in the process. While you might think scammers are obvious and easy to avoid, that’s probably only because you haven’t been scammed yet.
Driveway destruction
The scam: You hire someone to repave your driveway—maybe they showed up at your door offering a great quote, or maybe you found them through internet research. Either way, they get to work and tear up your existing driveway. Then, once your driveway resembles the surface of the Moon, they announce the cost will be twice as much as the original quote—or more. If they’re being polite they’ll offer some excuse as to why the price increased, but either way, you’re in the same spot: You either pay up or you have no driveway.
Why it’s easy to fall for: It’s just so ... brazen. Holding your house for ransom is often totally unexpected, but they know that once your driveway is ruined your only alternative is to hire a second contractor for even more money.
More materials, more problems
The scam:A contractor shows up at your door and tells you they’re working in your area, and they have materials left over. To get rid of them and make their time in your neighborhood more profitable, they’d be happy to do some work at your house for a big discount (since they already have the necessary materials). They negotiate a perfectly reasonable deposit and disappear—or spend a day doing some really low-quality work and leave you with a mess.
Why it’s easy to fall for: Like all great scams, it combines a perfectly reasonable scenario with your own desire to save a buck. Plus, having a friendly person at your door puts you at ease because you feel like you’ve made a connection.
The "urgent" deal
The scam: A contractor offers you a terrific deal on a project, but only if you sign a contract and put down a deposit immediately. Once you do, they walk away and never return.
Why it’s easy to fall for: Time pressure is a common psychological trick used by scammers. And it’s common because it works—it triggers a primitive reaction in our brain that drives us to make decisions we normally wouldn’t make. This is one reason why people often have a sense of disbelief that they fell for a scam like this—once the time pressure is removed, we think rationally again.
Straight-up insurance fraud
The scam: You tell a contractor you can’t afford a project, but they have a helpful idea: insurance. They tell you that they will get your insurer to cover the project; just let them handle it. One of two things happens next: Your contractor literally commits insurance fraud in your name by inventing a covered event, or they file a claim and take payment from the insurance company—but never actually do the work.
Why it’s easy to fall for: Contractor scammers always approach as friends who are just trying to help us out, and it’s not uncommon for legitimate contractors to deal with insurance companies on behalf of homeowners. It’s always a good idea to be in on any communications between your contractor and your insurer and to double-check any claims a contractor makes about what’s covered.
My friend the lender
The scam: We’ve all had that moment when a contractor gives us a quote and our souls briefly leave our body in shock—but this contractor has a solution. They have a lender they work with frequently who will offer a great rate to finance the project, and the contractor will offer a discount if you use them. The contract you sign with the “lender” actually takes out a home equity loanon the house—and the contractor vanishes.
Why it’s easy to fall for: Financing home repair and improvement projects is pretty common—but everyone dreads the trouble and paperwork. When a contractor makes it easy for us, we’re grateful, and might not do the due diligence we should.
Free inspection!
The scam: A contractor knocks on your door and offers to inspect some aspect of your home for free. They might claim they can see from the street that your roof, windows, air conditioning, or other part of the home is old and showing some wear and tear. The contractor then magically finds an emergency situation—and may even damage your home purposefully to force you to hire them to do the work. Once you pay a deposit, they go to “get materials” and never come back.
Why it’s easy to fall for: You figure if the inspection is free, there’s no risk—and you’re getting over on them because you’ll get the information and then you can go looking for the best deal to fix it. You’re not expecting the sudden pressure of having to make a decision right there because they’ve discovered a very bad, no good situation that threatens your home or family—and you’re certainly not expecting a roofer, for example, to come down from your roof holding a bunch of shingles they literally tore off on purpose.
How to protect yourself from contractor scams
Because we’re all human and our brains are hackable, anyone can fall for a scam—but you can take steps that will protect you from most contractor scams:
Always do research. Never hire a contractor without researching them first. No matter how good an impression they make while standing in your doorway or when working up a quote, do your due diligence every time. Ask them for the license and insurance information and then use your state’s license verification website to make sure they’re legit.
You should also ask for and check their references to make sure they’ve completed projects and have satisfied clients. If they can’t provide these or you can’t actually get in touch with them, think twice.
Never sign right away. If you’re being pressured to sign a contract and/or drop a deposit to get a deal or secure an appointment for the work, walk away. Even if it’s not a scam, it’s a contractor you probably don’t want to work with.
Watch the deposit. Many contractors want a deposit before scheduling or beginning a job, and typically an amount between 10% and 33% isn’t crazy, depending on the total cost of the project. But more than that should give you pause, because you want to have some leverage if things go south. And some states limit how much a contractor can ask for, so check your local regulations before agreeing to anything.
Never pay cash. If a contractor insists on a cash deposit, politely show them the door. A credit card offers you a lot more fraud protection, although some contractors won’t accept them because of the associated fees. But even a check is a better option than cash, as it at least establishes a paper trail.
Always get your own financing. Just as shopping around for car loans is always a good idea, you can almost always get a better financing deal for home repair or improvement projects on your own. And by not using a contractor’s “recommended” financing you remove any risk of getting suckered.
Trust your gut. Legit contractors will outline the project, give you clear costs, and then give you time to consider and ask questions. If you feel pressured, confused, or frightened when speaking with a contractor walk away, even if it seems like they’re making sense.
If you got scammed by a contractor
So what happens if a fast-talking scammer caught you at a bad moment and scammed some cash out of you for a repair or project they’re obviously never going to do? There are a few basic steps to take:
Contact law enforcement.File a report with your local police. Even if they never identify and catch the scammer, having a record of the scam may be useful for you if you need to make an insurance claim. You should also contact your state’s Attorney General’s office and file a report.
Consult a lawyer. It’s possible you can pursue legal action against the scammer if you can locate them and prove they scammed you. Speaking with a lawyer can give you some idea of your chances and outline a way forward.
Contact your insurer. Your homeowners insurance may cover at least some of the financial loss, and if the scammer damaged your home as part of their scheme, you may have coverage for that as well. A conversation with your local insurance agent is a must.
Consult a (legit) contractor. Just because you got scammed doesn’t mean your home doesn’t need work, and sometimes scammers damage homes accidentally or purposefully while doing their “work” (or they do some of the work, and not particularly well). Don’t assume your financial loss is the end of the trouble—get a real contractor in there to ascertain if you actually do need work done.
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