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Received yesterday β€” 13 February 2026

Can we make a plea for 'thank yous' | Letters

13 February 2026 at 12:53

Readers respond to Sangeeta Pillai’s objection to Britons’ β€˜pointless stream of politeness’

I do not agree with Sangeeta Pillai (The hill I will die on: Britons love saying thank you – I think we should ban the phrase, 7 February). I do not like sarcastic or passive aggressive β€œthank yous”, but what is wrong with thanking people in the service industry for the service they give? I do not believe that it is overworked or meaningless. I love to thank baristas, shop assistants, bus drivers or other people because they more often than not provide a very good service. They work hard and are not paid a lot of money. They are often people doing jobs that are difficult for one reason orΒ another.

Why not be kind and appreciative? Isn’t there enough hardship and negativity in these febrile times?
Deirdre Breen
Dublin, Ireland

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Β© Photograph: Maksym Belchenko/Getty Images/iStockphoto

Β© Photograph: Maksym Belchenko/Getty Images/iStockphoto

Β© Photograph: Maksym Belchenko/Getty Images/iStockphoto

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