As enterprises race to bolt AI onto every business process, security leaders are being forced to answer a harder question than "should we adopt it" — it's "who's accountable when it goes wrong." To unpack this, The Cyber Express sat down with Harsha Reddy, Head of Information Security at Veterinary Emergency Group (VEG).

With nearly two decades in security leadership — including senior roles at Lixil and American Standard before joining VEG — Harsha brings a practitioner's view of where AI is genuinely changing the CISO's job, and where it's mostly just hype and shadow adoption.

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Harsha Reddy Explains Why AI Will Replace Tasks, Not Defenders

Harsha pushes back on the narrative that AI will hollow out security teams, pointing to Gartner research showing that while most fields are projected to lose jobs to AI, cybersecurity is expected to gain them. In his view, the technology is mainly absorbing the "toil" — log review, alert triage, evidence gathering — that keeps analysts from actually defending.

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“It's the analyst who refuses to use AI that will get replaced by an analyst who uses it,” he says.

On adoption, Reddy points to a 2024 Microsoft-LinkedIn survey in which most executives called AI critical to their business, yet a majority had no formal plan and most had employees already bringing in their own tools. That gap, he argues, is why so many organizations are now dealing with AI-related data leaks. "Many organizations started onboarding AI like software when they should be onboarding it like staff." His fix isn't more restrictions — blocking AI just pushes it into the shadows — but guardrails, an internal AI enablement committee, and measuring actual business value instead of token consumption.

The conversation also digs into deepfake-driven fraud, why training employees to spot deepfakes is “a losing bet” at machine speed, and how he decides when to greenlight a new AI tool versus telling a business unit “not yet.”

The conversation closes with our newly introduced rapid-fire round "Express Shots" — Claude vs. ChatGPT, passkeys vs. passwords, and Reddy's prediction for the biggest cybersecurity threat of 2030.

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