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Travelers targeted when logging into hotel Wi-Fi networks

4 August 2026 at 08:05

Microsoft has warned that hotel, conference, and other hospitality Wi-Fi networks are being actively abused by a Russian group to target travelers worldwide. The campaign, dubbed “CaptiveCrunch” turns a routine Wi-Fi login moment into an opportunity to compromise corporate accounts and devices.

From the user’s perspective, nothing looks out of the ordinary: they connect to hotel Wi-Fi, get the usual captive portal prompt, and perhaps see a familiar‑looking message about needing to update something before they can browse. However, behind the scenes, the allegedly state-linked group position themselves in the network path and manipulate DNS (Domain Name System) and HTTP traffic from captive‑portal Wi-Fi.

From there, several things can happen:

  • Logins are stolen: The user’s browser session is redirected to attacker‑controlled phishing pages, like fake Microsoft login prompts, where credentials, device codes, or OAuth tokens are harvested.
  • Malware is downloaded: The user is presented with fake update or ClickFix dialogs that download malware. In these cases, usually a remote access trojan (RAT) plus an infostealer.
  • A machine-in-the-middle attack (MitM) where traffic is quietly proxied through attacker infrastructure, putting the user in a position for further credential theft.

Reportedly, one of the main malware strains used in these attacks is called CornFlake,  a remote access trojan (RAT) that can capture webcam images, microphone audio, and keystrokes.

The infostealer was identified as ChocoShell, a fileless Powershell-based information stealer which primarily goes after browser session cookies, saved passwords, Microsoft 365 Single Sign-On (SSO) tokens, and Wi-Fi credentials from compromised systems.

Microsoft lists a set of fake dialogs that may appear once you connect to compromised Wi‑Fi:

  • winupdate: A bogus Windows Update window with “Working on updates… Don’t turn off your computer.”
  • defender: A fake Windows Security virus scan.
  • directx: “DirectX End‑User Runtime Web Installer.”
  • vcredist: A Microsoft Visual C++ redistributable installer.
  • sysopt: A disk optimization utility.
  • netfix: A Windows Network Diagnostics ‘fix’ tool.
  • browser: A browser update prompt.
  • pdfview: A document/PDF viewer installer.

How to stay safe

Malwarebytes has long warned about the safety of public Wi-Fi. Here’s how you can stay safe while traveling:

  • Use your own phone’s hotspot instead of using the public Wi‑Fi. A mobile connection, especially with an eSIM and a reputable carrier, significantly reduces the likelihood of an attack compared to an unknown hotel network.
  • If you’re forced to use public Wi‑Fi, use a VPN with an active Kill Switch: Complete the authentication on the hotel portal first, then launch your VPN before opening any website or app. The Kill Switch feature will instantly block all internet traffic if the VPN disconnects even for a second, preventing cybercriminals from injecting malicious code out in the open. While CaptiveCrunch operates around captive portals and pre‑VPN flows, a VPN still reduces other risks and limits passive data collection once you’re online.
  • Always inspect the certificate of any public Wi‑Fi login or ‘security’ portal that asks for more than a room number or basic credentials. These aren’t always a straight‑up giveaway, but sometimes they can be an obvious clue: mismatched hostnames, untrusted issuers, or plain HTTP are red flags that should stop you from proceeding.
  • Many captive portals ask for an email address for registration or marketing. Even in benign cases, there is little value in handing over your real inbox. If you must provide an address, consider giving a fake one or a throwaway alias that is unrelated to your primary accounts.
  • If you are asked to download software, a certificate, a browser update, or a fix tool in order to connect, stop. You should never have to download anything just to log into Wi‑Fi.
  • Don’t rush to follow instructions on a webpage or prompt, especially if it asks you to run commands on your device or copy-paste code. Be cautious of pages urging immediate action: sophisticated ClickFix pages add countdowns, user counters, or other pressure tactics to make you act quickly.
  • Secure your devices. Use an up-to-date, real-time anti-malware solution with a web protection component.
  • Avoid entering Microsoft 365, Google Workspace, or other high‑value credentials directly into any page reached via captive portal redirection. If you need to check corporate mail, follow known URLs rather than clicking through prompts.

And last but not least, update your browser, operating systems, and other important software before you travel. That reduces the chance of getting legitimate update requests while you’re away.


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Russian Hackers Exploit Hotel Wi-Fi in New CaptiveCrunch Espionage Campaign

CaptiveCrunch

Microsoft Threat Intelligence has uncovered CaptiveCrunch, a cyber espionage campaign linked to Storm-2945, a subgroup of Midnight Blizzard, the Russian state-linked threat actor associated with Russia's Foreign Intelligence Service (SVR).   Active since early May 2026, the operation targets business travelers by exploiting hospitality Wi-Fi networks and captive portals in hotels, conference centers, and similar venues. The campaign combines adversary-in-the-middle attacks, phishing, malware deployment, and AI-assisted development to steal credentials and infiltrate enterprise environments. 

Storm-2945 Uses Hospitality Networks to Target Travelers 

According to Microsoft, Storm-2945 manipulates DNS and HTTP traffic on public Wi-Fi networks using captive portals. By intercepting users before they reach legitimate websites, attackers redirect victims to malicious infrastructure that hosts fake Microsoft sign-in pages or malware downloads. This approach allows the Midnight Blizzard campaign to compromise users without requiring them to intentionally visit suspicious websites. Microsoft believes the attackers may have gained access to shared captive portal infrastructure used across multiple hospitality providers, expanding the scale of the CaptiveCrunch operation beyond isolated venues.

Credential Theft and Malware Deployment 

A key objective of CaptiveCrunch is stealing Microsoft Entra ID credentials. Researchers observed Storm-2945 using counterfeit Microsoft login pages and device code phishing to gain unauthorized access to Microsoft 365 accounts. Once authentication succeeds, the attackers register compromised devices and collect cloud data, making corporate travelers especially attractive targets.  The campaign also distributes malware disguised as browser or operating system updates through convincing "ClickFix" prompts that encourage users to run scripts or install software. Similar tactics have targeted Android users by prompting them to download malicious APK files. The primary payload is CornFlake, a Windows remote access trojan written in Go that installs itself as a persistent "Cloud Sync Service." It maintains persistence through Windows services, registry keys, and scheduled tasks while enabling attackers to log keystrokes, capture screenshots, monitor clipboard activity, record webcam and microphone data, steal browser credentials, exfiltrate files, monitor USB devices, and execute remote commands through PowerShell or Windows Command Prompt. Communications with command-and-control servers are encrypted to evade analysis.

AI-Assisted Malware and Centralized Control

Supporting CornFlake is ChocoShell, a PowerShell-based infostealer that operates entirely in memory to avoid detection. It extracts browser passwords, Microsoft 365 Single Sign-On tokens, Azure Active Directory authentication tokens, Wi-Fi credentials, and session cookies while bypassing AMSI, User Account Control, and virtual analysis environments. Microsoft researchers noted that ChocoShell's source code contains detailed developer comments, suggesting significant AI-assisted development.  The attackers manage infected systems through FruitStone, a web-based command-and-control platform that allows operators to deploy malware, execute remote commands, collect stolen credentials, review screenshots and keystrokes, configure campaigns, and organize compromised devices by geography and operational status. 

Microsoft's Defensive Guidance

Microsoft assesses with high confidence that Storm-2945 operates as part of Midnight Blizzard because of overlaps in tooling, phishing techniques, victim selection, and cloud exploitation methods. The Russian state-linked threat actor has previously targeted governments, diplomatic organizations, NGOs, IT providers, and other strategic sectors.  To reduce exposure to CaptiveCrunch, Microsoft recommends treating public Wi-Fi as untrusted, enforcing phishing-resistant multi-factor authentication or passkeys, restricting OAuth permissions, monitoring device registrations, and applying Conditional Access policies.   Organizations should also educate employees about ClickFix-style social engineering and avoid installing software, certificates, or updates delivered through captive portals. Business travelers are encouraged to use trusted VPNs, mobile hotspots, or enterprise-managed travel routers whenever possible. 
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