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Today — 1 June 2024Main stream

Did you pay for that? What is driving the massive rise in shoplifting?

1 June 2024 at 19:05

High streets across the UK are struggling with an epidemic of stealing. What’s behind this sudden crime wave and can anything be done to stop it?

A man leaves a north London branch of Aldi carrying two bags of groceries that he did not pay for. He hadn’t planned to steal, but after becoming exasperated with the slowness of staff attending to the various glitches and alarms of the self-checkout system, and assuming it would go unnoticed, decides to just walk out the door.

He crosses the road and heads towards home. It’s a busy part of town and this kind of thing happens all the time. He doubts anyone in the store even noticed. But a voice calls after him, a security guard has given chase. The man, slightly panicked, doubles down and quickens his pace, pretending not to hear, but the guard keeps shouting, pleading for him to stop. In an attempt to lose his pursuer, the man ducks into a newsagent. The security guard enters, finds the man pretending to browse the fountain pens, and challenges him. “Sir, you didn’t pay for that shopping.”

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© Photograph: Kellie French/The Observer

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© Photograph: Kellie French/The Observer

Members only: are loyalty card discounts a good deal for UK consumers?

By: Zoe Wood
1 June 2024 at 04:00

The number of retailers offering special prices for members has soared. We asks if the price cuts are as good as they seem

Whether you are buying clothes, garden furniture or groceries this summer, it is hard to avoid getting caught up in the loyalty card fever sweeping the high street.

Do you want to pay the “member price” of £15.99 for some on-trend denim Bermuda shorts (or “jorts”) at H&M, or stump up £21.99?

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© Photograph: Paul Childs/Reuters

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© Photograph: Paul Childs/Reuters

Yesterday — 31 May 2024Main stream

‘This small, cheap item transformed my life’: 26 surprisingly useful gadgets you didn’t know you needed

31 May 2024 at 06:00

From milk frothers to fizz stoppers, bicycle pumps to melon ballers, gizmos that make life that little bit easier – as chosen by readers

A window vac to beat condensation
Every morning I console myself about the lack of double glazing as my window-cleaning vacuum sucks up the condensation. It’s a gift that keeps on giving!
Jim Clay, Lewes

Pastry blender … your hummus
Comprising a curved set of four blunt blades with a straight handle, a pastry blender is great for quickly rubbing fat into flour for making crumble and pastry. But it’s also good for mashing tinned chickpeas to make hummus, or for any similar task. It’s cheap, takes up little space in a drawer and is easy to wash.
Rebecca Maddox, Shropshire

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© Photograph: Kellie French/The Guardian

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© Photograph: Kellie French/The Guardian

Before yesterdayMain stream

Everything You Get With Amazon Prime's Free Grubhub+ Subscription

30 May 2024 at 17:00

There's a reason why an estimated 180 million people in the US are Amazon Prime members—and it's not Prime Video's user interface, that's for sure. Even if you're not the biggest fan of the company's founder, business practices, or workplace culture, it's incredibly hard to resist the convenience of (usually) fast and free shipping.

It became even more difficult in 2022, when members could also get a one-year subscription to Grubhub+ at no additional cost, entitling them to even more opportunities for free delivery—albeit for a limited time. But that's no longer the case: Thanks to a recent upgrade, that perk is now permanent for Prime members.

But before you get free delivery on your pizza order, you'll need to activate the benefit. Here's what to know.

How to activate the Grubhub+ benefit on Amazon Prime

The free Grubhub+ membership isn't automatically applied to Amazon Prime members' accounts: You have to activate it in order to take advantage of the benefit. To do this, go to www.amazon.com/grubhub while signed into your Prime account, and click the yellow box that says "Activate now."

Alternatively, if you've recently received an email from Amazon (more specifically, store-news@amazon.com) with the subject line "New update to your Prime membership" you can activate Grubhub+ by clicking the yellow "Activate now" box.

Either way, once you've activated the benefit, you should receive an email from Amazon confirming your new permanent Grubhub+ subscription. If you already pay for Grubhub+, that plan will be canceled as soon as you activate your free subscription through Amazon Prime. Of course, if you cancel your Amazon Prime membership, your free Grubhub+ subscription will go away too.

If you no longer want the free Grubhub+ subscription, you can cancel it by going to the “Manage apps & services with data access” within the “Your Account” page on Amazon and unlinking your Grubhub and Amazon accounts, or by contacting Grubhub customer support.

What are the benefits of permanent Grubhub+ membership?

Removing the one-year limit to Amazon Prime members' free Grubhub+ subscription is important for a few reasons. First, there's the fiscal benefit: Now, as long as you keep paying the $139/year Amazon Prime membership fee, you'll get a $120/year Grubhub+ subscription for free indefinitely, instead of only once.

This upgrade also makes the free Grubhub+ benefit more appealing to Prime members who may be hesitant to sign up for trials or subscriptions because they want to avoid the worry and hassle of losing benefits, or being auto-subscribed to a paid service when the trial ends.

Plus, now you have the option of placing your orders through Amazon, in addition to the Grubhub site or app.

And, of course, there's all the usual stuff you get with a Grubhub+ subscription, including:

  • Free delivery on eligible order of $12 or more (before tax, tip, and fees)

  • Lower service fees

  • 5% Grubhub+ credit back on pickup orders (which you can use on future orders for the next 90 days)

  • Other exclusive offers and deals

Once you activate your free Grubhub+ subscription, you can get $5 off one $25+ order from now through June 3, 2024 at 2:59 am EST (June 2, 2024 at 11:59pm PST), or while supplies last, by entering code PRIME5 at checkout.

Amazon execs may be personally liable for tricking users into Prime sign-ups

29 May 2024 at 17:58
Amazon execs may be personally liable for tricking users into Prime sign-ups

Enlarge (credit: 400tmax | iStock Unreleased)

Yesterday, Amazon failed to convince a US district court to dismiss the Federal Trade Commission's lawsuit targeting the tech giant's alleged history of tricking people into signing up for Prime.

The FTC has alleged that Amazon "tricked, coerced, and manipulated consumers into subscribing to Amazon Prime," a court order said, failing to get informed consent by designing a murky sign-up process. And to keep subscriptions high, Amazon also "did not provide simple mechanisms for these subscribers to cancel their Prime memberships," the FTC alleged. Instead, Amazon forced "consumers intending to cancel to navigate a four-page, six-click, fifteen-option cancellation process."

In their motion to dismiss, Amazon outright disputed these characterizations of its business, insisting its enrollment process was clear, its cancellation process was simple, and none of its executives could be held responsible for failing to fix these processes when "accidental" sign-ups became widespread. Amazon defended its current practices, arguing that some of its Prime disclosures "align with practices that the FTC encourages in its guidance documents."

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Waitrose only major supermarket with majority Tory customers, polls show

29 May 2024 at 02:00

Shoppers at Tesco, Sainsbury’s, Morrisons, Lidl and Aldi have all swung to Labour from Conservative since 2019

The election may not yet be in the bag for Labour, but research suggests it is in the shopping basket.

The party’s voters now make up the majority of customers at all leading supermarkets apart from Waitrose, according to the latest polling from retail research firm GlobalData.

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© Photograph: Stefan Rousseau/PA

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© Photograph: Stefan Rousseau/PA

Revealed: how ‘convenient’ recipe boxes really measure up on price

27 May 2024 at 04:00

Our survey shows that buying ingredients separately for the meal kits offered by the leading suppliers can save up to 74%,

Consumers who subscribe to “recipe box” delivery services can save up to 74% of the cost of the meals by buying the ingredients separately in the supermarket, research by the Observer has found.

Analysis of the contents and prices of some of the most popular meal kits shows that buying the individual ingredients is far cheaper – even if you have to get whole bottles of sauce or packets of rice.

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© Photograph: Sophia Evans/The Observer

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© Photograph: Sophia Evans/The Observer

‘Bum-boosting pants’ aside, I’m emotionally invested in M&S’s fortunes, but can’t think why | Barbara Ellen

25 May 2024 at 12:00

Why do we treat it like a national treasure when it’s just another multinational business that wants our cash?

Last week sometimes felt like standing in the midst of a triumphant hosiery and condiment-themed ticker-tape parade. I’m referring to the deluge of reports about the success of Marks & Spencer. M&S has topped the FTSE 100 leaderboard. It’s reported to be in its strongest financial health since 1997. The food is considered a treat during the cost-of-living crisis. The Zoe Gut Shot sparked a waiting list. Sienna Miller has fronted clothing campaigns, looking winsome in cable-knit. Young women are turbo-boosting the profits by buying M&S lingerie.

No wonder chief executive Stuart Machin talks of “wind in our sails”. What a way to celebrate being 140 years old. You could almost forgive the disquieting “bum-boosting pants” range introduced earlier this year (effectively a padded bra for the posterior: what fresh hell is this?). Even in relatively recent times, there were concerns about M&S, but all indications show that it’s out of the doldrums.

Do you have an opinion on the issues raised in this article? If you would like to submit a letter of up to 250 words to be considered for publication, email it to us at observer.letters@observer.co.uk

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© Photograph: M&S

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© Photograph: M&S

Car boot sales: expert tips on how to grab the best bargains

25 May 2024 at 02:00

Learn the right way to haggle, take a load of small change … and get in early

Car boot sales are a great place for bargain hunters hoping to save money on everything from clothes to antiques. Larger, well-established sales tend to attract a wider variety of sellers and items, increasing your chances of finding a deal.

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© Illustration: Jamie Wignall/The Guardian

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© Illustration: Jamie Wignall/The Guardian

10 Cybersecurity Tips for Safe Online Shopping

Safe Online Shopping

Online shopping has become a go-to method of purchasing for many people now, especially after lockdowns and easy accessibility to global stores. However, all the fun benefits of deals, discount codes, and door-step deliveries, mean a plethora of cybersecurity issues for safe online shopping.  Here is a list of ways that you can ensure you stay protected and secure when participating in safe online shopping. Some may be obvious, but are incredibly effective, nonetheless. Keep reading to find out how you can keep having fun shopping online while also reducing your vulnerability to attacks and hacks.  

10 Tips for Safe Online Shopping

1. Safe passwords 

Safe passwords Safe Online Shopping Ensuring that your password is unique and strong is essential. Refraining from using obvious words in relation to you like your name or personal information isn’t the way to go! Ensuring the use of multiple different types of characters such as (@#_$%!&), along with not using the same passwords regularly on different sites is recommended. Changing passwords on individual sites also helps as it allows for less easily guessed instances.  

2. Debit cards over credit cards 

debit cards over credit cards Safe Online Shopping It’s recommended that when it comes to safe online shopping, using payment gateways like PayPal, Venmo, or Stripe is better. Other than those, credit cards should be preferred over debit as debit cards are linked to your bank account whilst credit cards can be protected better. Debit cards create higher risk events of personal and sensitive data being obtained.  

3. Enable multi-factor authentication 

Enable multi-factor authentication Safe Online Shopping Multi-factor authentication is an added utility which means that there is another safety layer added before anyone can access your account after knowing your username or password.  Multi-factor authentication protects in 3 layers: first your passwords, or then something personal to only you like your fingerprint, or facial recognition. The 3rd way is through MFA apps, or getting a code sent through your messages or your email, to make sure you can do safe online shopping and the purchase you’re making is actually coming from you.

4. Check bank statements 

  This one is much simpler. Turning on automatic payment notifications to track every payment made will help you track when your money was spent and if it has gone somewhere genuine. If the charge seems fraudulent, you can then take the necessary steps to contact your bank and have them pause or shut your card so that further fraudulent purchases can be stopped.  

5. Wi-Fi: Make sure it’s at home or secure instead of publicly available 

Wi-Fi Safe Online Shopping When not using your own Wi-Fi, ensure you’re using secure, private networks for safe online shopping. Public Wi-Fi networks are much easier to access for scammers as poorly protected connections allow any information you find, very easily retrievable for them. This is especially dangerous if the public Wi-Fi network you’re using is at a mall while you try to access banking or payment sites for any purchases you will be making. 

6. Use secure websites 

use secure websites Online Shopping The key to safe online shopping is to use a secure website.  The padlock icon near the URL and the URL itself starting with HTTPS means you’re on the right track- The S in the end stands for secure. If that final S isn’t visible, it means that you’re dealing with a site that isn’t encrypted. Search engines like Google tend to flag sites that don’t have a valid Secure Sockets Layer (SSL) certificate as unsecure. It’s better to not input your payment details into sites like these. 

7. Be wary of emails 

Be wary of emails Safe Online Shopping Email scams known as phishing have become the most common forms of scamming nowadays. Your inbox may contain an email that may present you with deals, discounts, and sales through names and links which are close misspellings of popular websites. They are easy to fall for and may be hard to detect if the email somehow automatically fails to end up in your spam folder.  

8. Don’t buy from links that seem malicious/ don’t come from a trusted source 

malicious link Safe Online Shopping Other than e-mails, social media is also a place where links that can’t be trusted would be presented to you. Be wary of TikTok advertisements or ads shown between your Instagram stories which present you with deals and offers that seem too good to be true. Now, it becomes harder to tell with the use of deepfakes and AI to show the promotion of these scam products by influential people.  

9. Data backup 

Data backup Safe Online Shopping Ensuring that personal information and data are regularly backed up on your device or saved on the external hard disk is essential now due to ransomware attackers that can access your device and close off your access to important files or delete them entirely. Ensuring you have completed software updates is essential too as they help in ensuring fewer ransomware attacks and vulnerabilities on your devices to invasions.  

10. Protect your device/connect securely 

Protect your device Safe Online Shopping Some other ways to protect your device through your connection is: One, with a VPN, or two, by ensuring no details are saved on your browsers. VPN or Virtual Private Network encrypts your data and masks your IP addresses. This makes your identity, location, and browser activity hidden from potential attackers. Secondly, make sure that your device forgets your credit card details or password details. If these are remembered by your browsers, it makes these pieces of information immensely easy for attackers to obtain as they are all stored in one place when accessed by them.  While some of these may seem more easily achievable and accessible than others, they’re all a step in making sure your information is protected. We recommend regularly practicing all the above tips. These steps work even better together. So make sure to update your passwords and data backups, apply VPNs, stay wary of phishing emails, and practice safe online shopping. 

FAQs on Safe Online Shopping 

FAQs on Safe Online Shopping 

What is the most trusted safe online shopping site? 

Determining the most trusted online shopping site involves considering several key factors. Reputation is crucial, with established brands like Amazon and Flipkart often ranking high due to their track record of customer satisfaction.  Security is paramount, with HTTPS encryption and clear data privacy policies being essential indicators. Customer reviews on platforms like Trustpilot offer valuable insights into user experiences. Additionally, convenient payment options and positive personal experiences play a significant role in establishing trust.

Which online shopping practice is safest? 

For a safe online shopping experience, it's crucial to implement multiple security measures and exercise caution throughout the process. Begin by verifying the authenticity of the website and remain wary of deals that appear too good to be true. Stay vigilant against phishing scams and opt for credit cards over debit cards, as they typically offer better fraud protection. Ensure your passwords are strong and unique, and consider enabling multi-factor authentication for added security. Avoid using public Wi-Fi networks for shopping, and for an extra layer of protection, consider using a VPN. By following these steps, you can enhance your online safety and protect yourself against potential threats while shopping online.

What is a safe online shopping site?  

A safe online site uses HTTPS encryption, signified by a padlock symbol and "HTTPS" in the URL bar. It should also have a clear and concise privacy policy. 

What are fake shopping websites?  

Fake shopping websites are designed to look legitimate but steal your personal information or payment details. They often offer deals that seem too good to be true. 

Which websites can I trust?  

Amazon offers an extensive range of products with fast shipping. eBay, the largest online auction site, offers both new and used items, but it's essential to check seller reviews. AliExpress provides diverse products at budget-friendly prices, backed by seller ratings. Dealextreme offers competitive pricing, urging buyers to check reviews for confidence. In Fashion, Asos offers a wide range of clothing, footwear, and accessories for diverse preferences. Farfetch specializes in luxury fashion, featuring exclusive brands for discerning shoppers. Notino, a European-based online store, offers fragrances and cosmetics from popular brands at attractive prices. For Discounts, Cashback World provides benefits and discounts on purchases from partnered companies, online and offline, enabling savings across various products and services.

How to check a fake website?  

To discern the authenticity of a website, several key indicators can be examined. Firstly, verify the presence of HTTPS encryption and a valid SSL certificate. Next, scrutinize the website's content for any typos or grammatical errors, which can often signal a lack of professionalism.  Conduct thorough research into the company behind the website, looking for a physical address and phone number to ensure legitimacy. Additionally, reading online reviews caliasdasdn provide valuable insights into the experiences of previous customers. Finally, consider utilizing website safety checkers like F-Secure Online Shopping Checker for an extra layer of security and assurance. Media Disclaimer: This report is based on internal and external research obtained through various means. The information provided is for reference purposes only, and users bear full responsibility for their reliance on it. The Cyber Express assumes no liability for the accuracy or consequences of using this information.

Rain hits retail sales in Great Britain as shoppers reduce spending

24 May 2024 at 07:08

April’s wet weather leads to steeper fall than forecast, with clothing and toy stores among most affected

A month of unrelenting rain in many parts of the country resulted in British shoppers spending much less than expected in April, with fewer treating themselves to clothes and big-ticket items.

The Office for National Statistics blamed the wet weather for the 2.3% decrease in the amount of goods bought, compared with March, which was much steeper than the 0.4% decline forecast by analysts.

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© Photograph: Matt Crossick/PA

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© Photograph: Matt Crossick/PA

Online car dealer Cazoo collapses into administration putting 200 jobs at risk

21 May 2024 at 12:23

UK-based used-car website once valued at £6bn is now looking for a buyer for its remaining assets

The online car dealer Cazoo, which was once valued at $8bn (£6.3bn), has collapsed into administration, putting 200 jobs at risk.

Administrators at Teneo have been appointed to the business, which was founded by Alex Chesterman, the serial entrepreneur who also launched property site Zoopla and Netflix forerunner LoveFilm.

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© Photograph: Dado Ruvić/Reuters

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© Photograph: Dado Ruvić/Reuters

'Spaving' Is Not a Smart Financial Hack

20 May 2024 at 13:00

You may have seen the term "spaving" pop up on social media lately as a supposed money-saving hack. But despite its (sort of) catchy name, spaving is just a rebranded version of an old bad habit: overspending to save money. And as always: TikTok is never going to bring you the financial freedom you seek.

What is spaving?

Spaving refers to the practice of spending more money upfront in order to supposedly save more in the long run. For example, buying in bulk, choosing premium products instead of cheaper options, or splurging on an annual membership to get a discount.

While some of these tactics can make sense in moderation, spaving takes it to an extreme. Paying $100 for an annual streaming subscription to save $8 per month is smart. But spending $500 extra on a premium appliance you can't really afford in hopes of lower energy bills is spaving.

The spaving trap

The core problem with spaving is that you're still overspending and likely spending more than you're really saving. It's easy to rationalize spaving as a way to be frugal, when in reality it's just mentally tricking yourself into buying more than you truly need or can comfortably afford.

Smarter spending strategies

Whether you deliberately ignore certain bad spending habits or you’ve fallen prey to a larger trend of lifestyle creep, most of us have a general goal of "spend less, save more." Rather than falling for spending gimmicks like spaving, focus on sticking to a realistic budget and scaling back recurring costs. Look for ways to economize that don't require shelling out extra cash.

One place to start with your specific spending goals is to physically write down the things you want to buy before you buy them. Use those bank statements to inform what items make your official “to-buy list.” When you read over items on this list, you’ll be able to make a more thoughtful decision as to what you really need.

The bottom line

Spaving puts the emphasis on spending over saving. Don't get lured in by the faulty logic that you need to spend more to save more. True financial discipline comes from living within your means, curbing impulsive spending, and finding smart ways to cut costs—not rationalizing going over-budget.

How to buy secondhand clothes you’ll love online

19 May 2024 at 07:00

Have a bidding strategy and a targeted approach … and train the algorithms

Be specific in searches. “If you enter ‘green dress’ into the search box on eBay, it will bring back thousands of results, so use the filter,” says Becky Barnes, a sustainable stylist from Bristol, who has been buying exclusively pre-owned clothes since 2017. “You can usually select brand, fabric, length, size – the filtering is more sophisticated than on Vinted.” There are brand new items for sale, too – if you only want pre-owned clothes, select “used”.

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© Illustration: Jamie Wignall/The Guardian

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© Illustration: Jamie Wignall/The Guardian

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