Facing Angry Users, Sonos Promises to Fix Flaws and Restore Removed Features
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Patrick Grant says rise of low-cost retailers means new clothes ‘haven’t got cheaper, they’ve just got worse’
While filming The Great British Sewing Bee, the presenter and clothing entrepreneur Patrick Grant found himself in need of a pair of black socks.
The production team bought a pair from the Marks & Spencer shop close to where the popular BBC show was being filmed. Grant said: “They went to everybody’s favourite high street store, that used to sell on the basis of quality and value, and they bought me their Autograph socks, which are supposed to be their best socks.
Continue reading...Previous £25,000 maximum no longer enough to fund some home improvements, says building society
Nationwide building society has doubled the maximum personal loan it will offer borrowers to £50,000, citing the continued increase in building costs as the reason for the change.
The society previously offered up to £25,000 for qualifying customers but said this was no longer enough to fund some home improvement projects.
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A cold, damp spring depressed plant sales in the UK, but help is at hand from the ‘Glastonbury festival of the gardening world’
The sixth-wettest April on record has not been kind to Britain’s gardens or its 1,600 garden centres.
So far this year, with most of the key selling season over, garden centre sales are up just 2% on last year and down 11% on 2022, after the sodden spring depressed sales of shrubs, trees, bedding plants and seeds.
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Patients are already dying as wonder drugs lose their effectiveness. International action is urgently needed
As apocalyptic horror stories go, it’s up there with the scariest. Yet it’s not fiction writers but top scientists who are warning of how the world could look once superbugs develop resistance to the remaining drugs against them in our hospital pharmacies. Patients will die who can currently be cured; routine surgery will become dangerous or impossible. Antimicrobial resistance (AMR) – it happens not only with bacteria but also viruses, fungi and parasites – is one of the top global public health threats facing humanity, says the World Health Organization (WHO). It kills 1.3 million people and contributes to 5 million deaths every year, predicted to be 10 million by 2050. In addition to the appalling human toll, it will increase the strain on and costs of health services. But is it high enough up the agenda? Covid-19 knocked it off, and the climate crisis gets more attention. AMR does not so often get top billing.
This week efforts have been made to change that, with talks at the UN triggering wider coverage chronicling the sorry plight we are in. From the pharmaceutical industry to the WHO to NHS England, the same tune is being played: we are not doing enough to avert disaster.
Continue reading...Writedown by Canadian pension fund Omers highlights growing financial crisis at utilities firm
Thames Water’s biggest investor has slashed the value of its stake in the company to zero in the latest sign of an escalating financial crisis for Britain’s biggest water supplier.
The Canadian pension fund Omers issued a “full writedown” of its 31.7% stake in Thames’s troubled parent company in its annual report published on Friday, signalling that it believes its share is worth nothing.
Continue reading...FirstGroup submits application for alternative route between capital and Rochdale
Plans for an alternative direct train service between Greater Manchester and London have been launched, promising competitive fares, by the transport group that already runs the main Avanti service linking the cities.
Trains straight from London Euston to Rochdale will run from 2027, if approved, under FirstGroup’s Lumo brand, calling first at Warrington and going via Manchester Victoria.
Continue reading...Finance chief gives evidence on Paula Vennells and says company looked like ‘corporate bullies’ in how it dealt with branch operators
The former Post Office chief executive Paula Vennells did not believe there had been miscarriages of justice, the Horizon inquiry has heard, as the current finance boss said the company looked like “corporate bullies” in the way it dealt with branch operators.
Alisdair Cameron, the Post Office chief financial officer who joined the board in 2015, told the inquiry on Friday that Vennells had been “clear in her conviction” that nothing had gone wrong with Horizon.
Continue reading...Jeremy Hunt indicates ministers not opposed to offer from Czech billionaire in principle
The chancellor, Jeremy Hunt, has said the UK will look at the national security implications of a bid for Royal Mail by the Czech billionaire Daniel Křetínský, but indicated ministers were not opposed to the takeover in principle.
Royal Mail’s owner, the London-listed International Distributions Services (IDS), on Wednesday backed a £3.5bn bid by Křetínský’s EP Group, after initially rejecting a £3.2bn offer.
Continue reading...Barclays’ analysis may be slightly off the mark, but the megastar is tapping into a new trend in spending
Taylor Swift has long been credited with an outsized influence on music, celebrity culture – even politics. But reviving the UK’s flagging economy may be too much to ask, even of the sequinned megastar.
Research published this week by analysts from Barclays pointed to the extraordinary spending surge that ensues when Swift touches down, and suggested she could bring a £1bn boost to the UK.
Continue reading...School must-have is setting pressured parents back £30 but could help keep kids off sugary drinks
From loom bands to fidget spinners, playground crazes are usually cheap and cheerful, but the latest must-have is an expensive drinks bottle that comes with scent pods that trick your brain into thinking water is cola or fruit juice.
The growing popularity of Air Up, with the cheapest bottles starting at about £30, is a dilemma for parents.
Continue reading...Local authorities will be allowed to turn unsold homes from developers into affordable housing
China will cut mortgage rates and allow local authorities to turn unsold homes from developers into affordable housing, in a series of drastic measures by Beijing aimed at propping up the country’s faltering property market.
The People’s Bank of China said it would scrap the minimum rate of interest and reduce down-payment ratios to 15% for first-time buyers and 25% for second homes. It will also create a 300bn yuan (£32.8bn) facility to support local state-owned companies to buy homes at reasonable prices, it said in a series of statements on Friday.
Continue reading...Hong Kong employee was duped into sending cash to criminals by AI-generated video call
The British engineering company Arup has confirmed it was the victim of a deepfake fraud after an employee was duped into sending HK$200m (£20m) to criminals by an artificial intelligence-generated video call.
Hong Kong police said in February that a worker at a then-unnamed company had been tricked into transferring vast sums by people on a hoax call “posing as senior officers of the company”.
Continue reading...One in 10 officials to be based in city within three years and 70-strong team will increase to 500
The Bank of England governor, Andrew Bailey, has announced a big expansion of its operations in Leeds, with one in 10 officials to be based in the West Yorkshire city within three years.
Bailey said the 70-strong team at the central bank’s northern hub would swell sevenfold to 500 by 2027 through a combination of voluntary relocation and local recruitment.
Continue reading...Tesla’s chair discusses upcoming shareholder votes on relocating to Texas and Elon Musk’s $56bn pay deal
The Sunday Times also reports that the biggest risers on this year’s list are:
Barnaby and Merlin Swire and family, the family’s two-century-old business owns a significant stake in Cathay Pacific and has extensive interests in Hong Kong (£8.82bn)
Idan Ofer, is the son of Sammy Ofer, who built a shipping empire after serving in the Royal Navy during the Second World War (£6.96bn)
John Frederiksen and family, Fredriksen, a Norway-born Cypriot oil and tanker tycoon, has twin daughters who stand to inherit his empire. He owns a Chelsea mansion with a ballroom (£4.556bn)
“We need an economy that rewards work not just wealth.
“But as millions of families struggle to cover even the basics, the super-rich are amassing even greater fortunes.
Continue reading...Graham King, whose firm is paid £3.5m a day to accommodate arrivals in the UK, listed among country’s 350 richest people
An Essex businessman who won government contracts paying his company £3.5m a day for transporting and accommodating asylum seekers has been named among the 350 richest people in the UK.
Graham King, the founder and majority owner of a business empire that includes Clearsprings Ready Homes, which won a 10-year Home Office contract for housing thousands of asylum seekers, was on Friday named alongside King Charles III, the prime minister and Sir Paul McCartney on the Sunday Times rich list of the wealthiest people.
Continue reading...Campaigners say move to use the arts to reinforce economic ties with Riyadh may help to launder Gulf state’s human rights record
It was an unusual gig for YolanDa Brown, the saxophonist and composer who this week performed high above the clouds for a UK delegation on a private British Airways plane bound for Saudi Arabia.
The flight was part of a trade offensive for British businesses and institutions in Riyadh, with Brown’s performance part of a new focus for Saudi-UK relations – international arts.
Continue reading...Thirty-three constituencies, including two in London, will not have a single bank branch by the end of the year, says Which?
The number of UK bank branches that have shut their doors for good over the last nine years will pass 6,000 on Friday, and by the end of the year the pace of closures may leave 33 parliamentary constituencies – including two in London – without a single branch.
The tally is being published by the consumer group Which? as it seeks to make the “avalanche” of closures and the “disastrous” impact they can have on local communities an election battleground.
Barnsley East (estimated population: 94,000)
Bolton West (98,000)
Bradford South (106,000)
Bury South (103,000)
Central Suffolk and North Ipswich (102,000)
Chatham and Aylesford (103,000)
Clwyd South (70,000)
Colne Valley (112,000)
Dagenham and Rainham (117,000)
Denton and Reddish (88,000)
Don Valley (99,000)
East Worthing and Shoreham (99,000)
Erith and Thamesmead (117,000)
Glasgow North East (88,000)
Liverpool, West Derby (94,000)
Mid Bedfordshire (121,000)
Mid Derbyshire (83,000)
Newport East (84,000)
North East Derbyshire (92,000)
Nottingham East (98,000)
Penistone and Stocksbridge (89,000)
Plymouth Moor View (94,000)
Reading West (112,000)
Rhondda (68,000)
Sedgefield (85,000)
Sheffield Hallam (85,000)
St Helens North (100,000)
Stone (86,000)
Swansea East (81,000)
Warrington North (95,000)
Wentworth and Dearne (100,000)
Wirral West (68,000)
York Outer (92,000)
Continue reading...Unite launches bid to persuade Keir Starmer to invest more in north-east Scotland
The UK’s oil and gas workers risk becoming “the coal miners of our generation,” Unite’s general secretary, Sharon Graham, has warned, urging Labour not to ban new North Sea licences without a clear plan to safeguard jobs.
Unite is launching a billboard campaign in six Scottish constituencies aimed at persuading Keir Starmer to commit more investment to north-east Scotland, the centre of the offshore oil and gas industry.
Continue reading...Last week, General Motors announced that it would end production of the Chevrolet Malibu, which the company first introduced in 1964. Although not exactly a head turner (the Malibu was "so uncool, it was cool," declared the New York Times), the sedan has become an American fixture, even an icon [...] Over the past 60 years, GM produced some 10 million of them. With a price starting at a (relatively) affordable $25,100, Malibu sales exceeded 130,000 vehicles last year, a 13% annual increase and enough to rank as the #3 Chevy model [...] Still, that wasn't enough to keep the car off GM's chopping block. [...] In that regard, it will have plenty of company. Ford stopped producing sedans for the U.S. market in 2018. And it was Sergio Marchionne, the former head of Stellantis, who triggered the headlong retreat in 2016 when he declared that Dodge and Chrysler would stop making sedans. [...] As recently as 2009, U.S. passenger cars [...] outsold light trucks (SUVs, pickups, and minivans), but today they're less then 20% of new car purchases. The death of the Malibu is confirmation, if anyone still needs it, that the Big Three are done building sedans. That decision is bad news for road users, the environment, and budget-conscious consumers—and it may ultimately come around to bite Detroit.Detroit Killed the Sedan. We May All Live to Regret It [Fast Company]
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US company denies decision is linked to UK’s 35% windfall tax on North Sea producers
Chevron is preparing to call time on more than five decades in the North Sea with a plan to sell its remaining oil and gas fields in the ageing oil basin.
The US oil company said on Thursday that it will launch a sale of its North Sea interests, including a 19.4% stake in the giant Claire oilfield in the West of Shetland region, which could raise up to $1bn.
Continue reading...The Treasury has been quietly selling off the government’s stake at ever-higher prices on a rising market. Why mess with that?
The government’s plan to sell shares in NatWest to the general public is so advanced that the odds on the chancellor pulling the plug on a pet project are slim. Investment bankers from Barclays and Goldman Sachs are doing their well-remunerated stuff, and M&C Saatchi is knocking up some adverts. The go-ahead for a rah-rah pre-election retail share offer is expected any week now.
In a rational world, though, Jeremy Hunt would call the whole thing off. He already has a tried-and-tested method for disposing of the state’s NatWest shares and – this is the point – it is working splendidly.
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Lesley Sewell said departed CEO had called for help ‘plugging gaps in her memory’ before select committee appearance
A former Post Office executive has told the inquiry into the Horizon scandal that she blocked Paula Vennells’s phone number after the company’s ex-CEO contacted her asking for help to “plug memory gaps” and to “avoid an independent inquiry”.
Lesley Sewell, who was chief information officer at the Post Office until she left in 2015, said that she had subsequently been contacted by her former boss four times in 2020 and 2021.
Continue reading...Barclays Bank, HSBC and TSB reveal reductions, reversing some of price rises seen in recent weeks
Three UK banks have announced cuts to the cost of fixed-rate mortgages, reversing some of the price rises seen in recent weeks.
Barclays Bank has announced it will reduce the price of five-year fixed-rate deals for new borrowers and remortgagors by up to 0.45 percentage points from Friday. Its five-year fixed-rate for borrowers with a 40% deposit is decreasing from 4.47% to 4.34%.
Continue reading...GMB says historic shipyard’s workers are concerned by reports that chancellor could withhold vital export credit guarantee
A union representing workers at the historic Harland & Wolff shipyard in Belfast has written to the chancellor, Jeremy Hunt, warning that doubts over financial support for the company are putting jobs in jeopardy.
The GMB said workers were concerned by claims that a £200m export guarantee could be blocked by the Treasury, despite having the backing of the ministries for defence, business and trade, and Northern Ireland.
Continue reading...Near-10% dividend increase follows allegation that water company failed to prevent illegal pollution for 10 hours in February
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One of Britain’s most polluting water companies has increased its payouts to shareholders by nearly 10% in the same week that it emerged it had pumped raw sewage into Windermere in the Lake District for 10 hours.
United Utilities will pay its investors – which include some of the world’s biggest asset managers – £339m in dividends for this year, up from £310m for 2023, after it reported higher operating profits thanks to a rise in customer bills.
Continue reading...Sisters of Notre-Dame-des-Neiges started enterprise to cover soaring electricity costs
The sisters of Notre-Dame-des-Neiges in south-east France are prepared to move more than heaven and earth to save their mountain abbey and pay soaring electricity bills.
A dozen Cistercian order nuns are making ends meet by selling cleaning products made from their own spring water and essential oils on the internet and in local shops.
Continue reading...An NHS trust’s attempts to bring a crucial drug to market itself is hopeful news for patients
Healthcare should make people’s lives better. That fact can hardly be contested. Yet for some patients with rare diseases, commercial interests are dictating who gets to access life-saving treatment and who doesn’t. Pharmaceutical companies have long been driven by global demand and the potential for the highest profits. In the past two decades, the market has exploded: pharma revenues worldwide have exceeded $1tn. For patients with common conditions, this investment in healthcare can only be good news. But the narrow focus of this strategy means that, in the UK, the one in 17 of us who will at some point be affected by a rare condition risk being forgotten.
That is until now. Healthcare providers, driven by a desire to make life-saving treatments more widely available, are increasingly finding new ways of getting them to patients for whom they would have previously been out of reach. Great Ormond Street hospital (Gosh) recently announced that it was taking the unprecedented step of attempting to obtain the licence itself for a rare gene therapy on a non-profit basis, after the pharmaceutical company that planned to bring it to market dropped out. If successful, it will be the first time that an NHS trust has the authorisation to market a drug for this kind of treatment. The move could act as a proof of concept for bringing drugs to UK patients that pharmaceutical companies aren’t willing to risk their profits on.
Dr Catriona Crombie is the head of rare disease at medical charity LifeArc
Japan’s economy contracts in Q1, leaving UK as fastest-growing G7 member, while ECB warns policy uncertainty is high
A group of business leaders have warned Rishi Sunak that the government’s migration policies risk weakening the UK university sector, the Financial Times reports, undermining a key reason for companies to invest in the country.
The FT explains:
In a letter to Rishi Sunak, bosses at groups including miners Anglo American and Rio Tinto and industrial conglomerate Siemens, said they were “deeply concerned” by widening funding gaps and declining international student applications that were “a result of government policy”.
They said this risked “undermining the positive impact that international students have on our skills base, future workforce, and international influence”, as well as reducing the funding available for research and industry collaboration.
Continue reading...Company’s social media platforms, which also include Instagram, may have addictive effects, says European Commission
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The European Commission has opened an investigation into the owner of Facebook and Instagram over concerns that the platforms are creating addictive behaviour among children and damaging mental health.
The EU executive said Meta may have breached the Digital Services Act (DSA), a landmark law passed by the bloc last summer that makes digital companies large and small liable for disinformation, shopping scams, child abuse and other online harms.
Continue reading...Ex-president at Mar-a-Lago last month hosted more than 20 executives, including from Chevron, Exxon and Occidental
A “deal” allegedly offered by Donald Trump to big-oil executives as he sought $1bn in campaign donations could save the industry $110bn in tax breaks if he returns to the White House, an analysis suggests.
The fundraising dinner held last month at Mar-a-Lago with more than 20 executives, including from Chevron, Exxon and Occidental Petroleum, reportedly involved Trump asking for large campaign contributions and promising, if elected, to remove barriers to drilling, scrap a pause on gas exports, and reverse new rules aimed at cutting car pollution.
Continue reading...Jobs reduction target unchanged but full-year divided raised on drop in pre-tax earnings to £1.1bn
BT has disclosed a further £3bn of cost-cutting measure as the telecoms group signalled it had passed peak investment in the rollout of its UK full-fibre broadband network and raised its dividend.
Allison Kirkby, who took over as chief executive this year, said the company had reached an “inflection point” in its strategy, as she faces pressure to revive the flagging group.
Continue reading...Restrictions on collective power led to decades of exploitation and stagnant pay for workers. Why not try another way?
Profiteering is nothing new. Stanley Baldwin had a pithy description for the new intake of Conservative MPs at the 1918 general election, noting that they were “a lot of hard-faced men who look as if they had done very well out of the war”. The future Tory prime minister was right. Many companies had found a war economy greatly to their liking, securing lucrative government contracts and making a mint in the process. Profiteering was rampant.
Sharon Graham, the general secretary of the Unite union, says something similar has been happening since the war on Covid began in 2020. A study of the reports and accounts of almost 17,000 firms – big and small – showed that pre-tax profit margins were, on average, 30% higher in 2022 than they were in the years immediately before the pandemic began.
Continue reading...CEO will be replaced by chief financial officer Kenton Jarvis, who like Lundgren joined from Tui
EasyJet’s chief executive, Johan Lundgren, will step down at the beginning of next year after seven years at the helm of the budget airline.
The carrier is promoting its chief financial officer, Kenton Jarvis, to take his place, with Lundgren to hand over the reins on 1 January 2025. The outgoing boss will stay with the business until mid-May as part of the airline’s “orderly succession plan”.
Continue reading...Cold and wet weather also thought to have led to more lambs dying in early season, as Morrison drops 100% British lamb pledge
The price of British lamb has hit an all-time high as cold weather and disease in the UK and difficulties with imports have combined with a surge in demand.
Wholesale prices have soared by more than 40% year-on-year to more than £8.50 a kg , while the amount of lamb expected to be produced in the UK this year is forecast to shrink by 1.4%, according to the Agriculture and Horticulture Development Board (AHDB).
Continue reading...Sometimes it’s fruity, sometimes it’s syrupy. It’s usually very sweet. And it’s always full of … tapioca. How did Taiwan’s ‘boba tea’ become such a hit everywhere from Cardiff to Glasgow?
On a sunny Thursday afternoon, the Covent Garden branch of Gong cha is doing a roaring trade. Staff behind the counter are busy preparing drinks for a string of customers, all ordering from an electronic pad in the corner. One leaves with a purple concoction flavoured with the root vegetable taro; another sips on a milky tea laced with brown sugar “pearls”. A third grabs a bright drink tasting of passion fruit and adorned with floating coconut jelly.
It’s a scene being played out more and more as bubble tea shops like Gong cha pop up around the UK. Wisbech, Cambridgeshire, has just got its first (called Just Poppin); in Canterbury, Kent, there are six shops to choose from; and a new branch of American bubble tea brand CoCo recently had dozens of people queueing down Glasgow’s Bath Street.
Continue reading...Polytag system prints invisible tag on to containers, which can be picked up by readers located at recycling centres
Marks & Spencer is teaming up with a recycling technology group to enable the retailer to trace what happens to its drinks bottles, cartons and other plastic packaging.
The Polytag system prints an invisible tag on to containers, which can be picked up by electronic readers located at recycling centres.
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RedBird IMI deal effectively killed by new legislation blocking foreign states from owning UK newspapers
The former CNN executive who fronted a failed bid for the Telegraph newspaper by a UAE-backed consortium has suggested the government was not willing to listen to assurances about editorial neutrality.
Jeff Zucker said there were figures in the UK who were “scared” of the £600m deal, which would have seen the Abu Dhabi-backed consortium, RedBird IMI, take control of the Telegraph and Spectator.
Continue reading...Tories and Labour can no longer afford to be noncommittal. Daniel Křetínský’s offer needs maximum scrutiny
Almost every aspect of Daniel Křetínský’s fresh offer for the owner of the Royal Mail is unsatisfactory: the price, the identity of the bidder and the sketchy “undertakings” to protect the UK postal service.
First, the terms – 370p a share, or £3.5bn – only look attractive if you think the government, or the next one, will maintain the current blinkered stance of refusing to reform Royal Mail’s six-day-a-week delivery obligations.
Continue reading...Speaking at Cannes, the actor said that before more women got greenlight jobs in Hollywood, executives had struggled to see themselves in female roles
The cruel and unwelcoming fashion magazine editor at the icy heart of 2006 comedy hit The Devil Wears Prada may not strike many viewers as Meryl Streep’s most relatable role.
But in a stage interview at the Cannes film festival the veteran film actor revealed that her turn as Miranda Priestly, the boss from hell, was the first role she played that caused men to come up to her afterwards and say they knew exactly how she felt.
Continue reading...New Křetínský bid creates headache for UK government amid growing scrutiny on foreign takeovers of critical infrastructure
The owner of Royal Mail has backed a £3.5bn offer for the postal company from a Czech billionaire after he sweetened the value of his planned takeover, creating a political headache for the government.
Last month, Royal Mail’s parent company, International Distributions Services (IDS), rejected a preliminary offer worth 320p a share, or £3.1bn, from Daniel Křetínský, the part-owner of West Ham United whose company, EP Group, is the postal service’s shareholder.
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Company’s cheap, simple-to-use durable minicomputer has proved a hit all over the world
Raspberry Pi, whose popular minicomputers are sold around the world, has come a long way since its co-founder Jack Lang had to store some of the first batch of single-board devices in his garage more than a decade ago.
What started out as a project to reverse the decline in computer science applications at Cambridge University went on to inspire a generation of child programmers by offering them an affordable $35 (£28) minicomputer. Now the company is preparing to list on the London Stock Exchange.
Continue reading...Cross-party group of 50 calls on prime minister to appoint climate envoy and back Beyond Oil and Gas Alliance
A cross-party group of MPs and peers has urged Rishi Sunak to make a U-turn on his oil and gas extraction plans as part of a broader plea to increase efforts to address the climate crisis.
The 50 politicians, including three Conservatives, wrote to the prime minister calling for the UK to regain its international leadership on the crisis by ending the licensing of new oil and gas fields, appointing a climate envoy, and backing the Beyond Oil and Gas Alliance.
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