The Pentagon is informing more than 2 million current and former military members that their personnel records storing sensitive personal information were stolen over a monthslong compromise of one of its networks. The breach is the second one in recent months to expose sensitive government information.

The records, according to one notification letter posted to Reddit, included Social Security numbers, names, addresses, sex, race, and occupational specialty. This last category could be particularly valuable to foreign adversaries because it could help their intelligence agencies in identifying high-value military personnel. Starting last October, hackers gained access to a system operated by the Defense Manpower Data Center, which collates Department of Defense personnel records. The Pentagon says that the breach compromised the records of 2.8 million living individuals.

A potential boon

The incident is the second time a major network breach in recent months has exposed sensitive US government personnel records that criminal groups or foreign adversaries could use. Last month, the ransomware group ShinyHunters claimed it hacked into FBI systems and stole records of thousands of the agency’s current or former employees. Reuters reported the job titles in the records included ones related to investigating China or Russia.

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Authorities in the Netherlands have arrested a 24-year-old convicted cybercriminal on suspicion of aiding in data thefts and extortions by the prolific hacker group ShinyHunters. In the days immediately following the suspect’s arrest, remaining ShinyHunters members dramatically escalated their attacks, stealing highly sensitive data from the FBI and extorting the Russian ransomware group Cl0p.

According to three sources familiar with the matter, the Dutch man arrested by authorities this month is Pepijn van der Stap, a convicted cybercriminal from Almere and Lelystad in the Netherlands. Van der Stap was previously convicted in 2023 in connection with a string of data thefts and extortions that prosecutors said earned between €1.5 million and €2.7 million.

At his trial in late 2023, van der Stap admitted that he lived a Dr. Jekyll and Mr. Hyde existence, secretly using the hacker handle “Umbreon” to extort victims and post their data on English language hacking communities like the now-defunct RaidForums and Breached. By day, however, van der Stap was working as a software engineer at the Amsterdam-based cybersecurity startup Hadrian, while volunteering at the Dutch Institute for Vulnerability Disclosure (DIVD), a nonprofit security research group.

Pepijn van der Stap’s alter ego “Umbreon” selling a database on RaidForums, offering information on 2.3 million people from The Netherlands in September 2021. This user’s avatar is a depiction of the Pokemon character Umbreon. Image: KELA.

Van der Stap confessed to his data theft and extortion activity, and was sentenced to four years in prison (one of which was suspended). During his trial, van der Stap opted to remain in custody for a time rather than at home, saying he could not find better treatment on the outside for his ongoing psychological issues, which he claimed included PTSD related to childhood trauma. He was released from prison in December 2025.

In an interview with KrebsOnSecurity on September 9, 2026, Van der Stap cast himself as a reformed hacker who was trying to turn his life around and make a positive contribution to society. Van der Stap is currently employed as offensive security lead at the Dutch company Neo Security, which did not respond to requests for comment.

Van der Stap said he was still dealing with civil lawsuits and restitution related to his previous cybercrime victims, and that he was trying his best to make amends. But not long after that interview, the Dutch hacker abruptly stopped replying to messages. Efforts by others close to him also repeatedly failed to elicit a response for the past two weeks.

The LinkedIn profile for Pepijn van der Stap.

According to two sources with knowledge of the matter, Van der Stap was arrested by Dutch authorities on or around September 16, and has been held in custody for questioning since. One source said a colleague of theirs personally witnessed Dutch authorities carting items out of Van der Stap’s residence.

Authorities in the Netherlands have been asking the public for help in identifying the voice in a recorded telephone call from February 2026 in which a native Dutch-speaking ShinyHunters member social engineered their way into Odido, the nation’s largest mobile telecommunications provider. In that intrusion, ShinyHunters tricked an Odido employee into logging in at a spoofed website, and then used that access to steal data on more than 6.2 million Dutch people.

Responding to Dutch news media, ShinyHunters confirmed that the suspect in the audio clip is indeed a member of the hacker collective.

“Our team member has our full support – emotionally, mentally, and financially,” the hackers said. “Everything has been arranged, including a criminal defense lawyer. We do not look down on our staff and members; we take excellent care of them,” reads a statement ShinyHunters shared with NL Times. It remains unclear if the Dutch police have matched the Odido caller to a confirmed real-life identity. The Dutch police unit handling the Odido incident did not respond to requests for comment.

The group also lashed out at the authorities in the Netherlands. “The Dutch police will need all the luck in the world – and everyone’s prayers – if they want to catch him before we carry out another large-scale data theft in the Netherlands,” the ShinyHunters statement said. “Frankly, the Dutch police are a big joke; they are incapable of doing anything. Incompetent. Irrelevant. Unimportant. Useless.”

FBI, CL0P HACKS

Just days after sources say Van der Stap was detained by Dutch authorities, ShinyHunters claimed credit for an unusually brazen breach at the FBI’s job application site apply.fbijobs.gov. According to reporting from 404 Media, the data stolen from the FBI site includes Social Security numbers and personal information on more than 5,000 officials.

404 Media and Reuters reported the FBI data included each person’s job title or team, such as special agent, threat intake examiner, major cybercrimes unit, and those investigating cyber threats from foreign state-backed actors. Reuters examined documents shared by ShinyHunters and found they included sensitive psychiatric and medical files of FBI staff. The FBI issued a brief statement confirming the hack.

ShinyHunters said it gained access to the FBI site and other victims by exploiting a recently patched vulnerability (CVE-2026-35273) in PeopleSoft, a software-as-a-service platform from the software giant Oracle that is broadly used by companies to manage hiring and human resources, benefits and payroll. Oracle quickly issued a fix for the Peoplesoft vulnerability that ShinyHunters reportedly began exploiting as a zero-day in June, and at the time Mandiant released web application firewall rules intended for organizations who couldn’t apply the security update quickly enough.

But on Friday, BleepingComputer reported that ShinyHunters used a URL-encoding trick to bypass Mandiant’s suggested web application firewall rules designed to mitigate the threat from the PeopleSoft flaw. In a report released Sept. 25, security experts at Mandiant and the Google Threat Intelligence Group (GTIG) confirmed that ShinyHunters had mass-exploited the PeopleSoft vulnerability to steal data from dozens of systems across a range of industries, including higher education, technology, healthcare, agriculture, transportation and government.

Van der Stap’s former hacker alias Umbreon was hidden in plain sight throughout the imagery ShinyHunters used to spread news about the FBI hack: The defacement image that ShinyHunters left behind on the hacked FBI jobs site included an ASCII art design featuring the Pokemon character Umbreon. The message at the top read, “This site has been seized by ShinyHunters. rooting your systems since ’19 ;)” The image appears identical to a defacement message ShinyHunters used in their 2020 hack of the English-language cybercrime community Hackforums.

The defacement message left by ShinyHunters on the FBI jobs site included an ASCII art rendition of the Pokemon character Umbreon. Image: Bleeping Computer.

Multiple sources close to the ShinyHunters investigation said the group’s recent risky attacks against the FBI and one of Russia’s most venerated ransomware groups amounted to a major pivot away from the more measured tenor of the hacking gang’s operations. Those sources said the sudden shift came about after ShinyHunters was taken over by a teenage cybercriminal from Amman, Jordan who goes by the nickname Rey and operates as part of a cybercrime group called ScatteredLapsussHunters (SLSH), which experts say is an amalgamation of three hacking groups — Scattered Spider, LAPSUS$ and ShinyHunters.

Those sources said Rey had an ongoing beef with the Dutch hacker over control of the ShinyHunters brand and data, and that the inclusion of the oversized Umbreon Pokemon image in the FBI jobs site defacement was likely an attempt by Rey to pin the hack on the Dutchman.

Rey was first publicly identified by the cybersecurity firm KELA in March 2025. In advance of our November 2025 profile of Rey, KrebsOnSecurity messaged Rey’s father and asked for permission to interview his teenage son. Rey’s dad merely forwarded the message to his son, who admitted to participating in ransomware attacks and said he was trying to extricate himself from the SLSH hacker group.

BLAMING UMBREON

Immediately after news of the FBI jobs site hack was picked up in the media, Rey’s main account on Twitter/X (Ryan Moran/@rmoskovy) was taunting the Cl0p ransomware group and the FBI, crudely depicting them as the twin towers in New York being struck by planes labeled “cl0p drama” and “fbi breach claim.” In the foreground of the city is the giant Pokemon figure of Umbreon.

A taunting meme uploaded to Twitter/X by Rey’s now-defunct account on Sept. 22. A giant float-sized version of the Pokemon character Umbreon can be seen in the bottom left.

On Sept. 24, KrebsOnSecurity again contacted Rey’s dad, asking to interview him and his son for a story on Rey’s apparent ascendency as the head of ShinyHunters. Just hours after that request, Rey deleted his longtime Twitter/X account. Meanwhile, Rey’s dad, who works for the Royal Jordanian Airlines, has failed to respond to a half-dozen emailed requests for comment about his son’s alleged activities.

Where does the bad blood between SLSH and ShinyHunters come from? According to a story in Wired this month, ShinyHunters and SLSH members briefly partnered earlier this year to help better monetize important stolen credentials collected by TeamPCP, an upstart group that was having great success compromising global code supply chains with malicious software but hadn’t been able to profit much from their stolen data (two alleged leaders of TeamPCP were arrested last month in Australia, and in an interview the TeamPCP leader claimed they made just $20,000).

The Wired story noted how Mandiant had infiltrated TeamPCP and was secretly responsible for having the crime group’s stolen credentials burned so quickly: Mandiant was secretly feeding those credentials to the major cloud providers like Amazon and Microsoft, who quickly invalidated the stolen keys. Meanwhile, the formerly cooperating hacker groups began to blame one another for causing the credentials to become worthless.

Wired’s Andy Greenberg reported that a few weeks after partnering with TeamPCP, “ShinyHunters went rogue, carrying out its own extortions with TeamPCP’s credentials but without giving the supply-chain hackers their cut.”

Mandiant researcher Austin Larsen told KrebsOnSecurity earlier this month that ShinyHunters has been enjoying a successful extortion spree so far this year, and is on track to pull in nearly $100 million in extortion payments from cybercrime victims in 2026.

Van der Stap claims he was never motivated by money and that his earlier hacker activity was driven by a desire to have the world’s most complete collection of stolen databases. Speaking with reporters from Bloomberg in 2024, Van der Stap said that singular focus in turn fueled his desire to carry out cyberattacks.

“The hacking was very easy for me, and it wasn’t a compulsion,” he told Bloomberg. “My habit was collecting. Collecting data, organizing data, downloading data, creating folders.”

DIVD, the nonprofit security research group where Van der Stap previously served as a volunteer, disclosed on LinkedIn last week that the organization was dealing with an internal cybersecurity incident that appears to have involved the malicious use of artificial intelligence. DIVD has released few details about that incident, but a spokesperson for the nonprofit told KrebsOnSecurity it does not appear related to ShinyHunters, nor are there any signs the matter involves the work of a previous volunteer.

Update: 3:44 p.m. ET: Corrected Van der Stap’s age, which is 24 (not 23).

Update, 4:54 p.m. ET: The Dutch police have confirmed the arrest of a 24-year-old in connection with the ShinyHunters investigation. In a statement on Twitter/X, the Dutch police said the man will appear on Tuesday, September 29 before the chambers of the Rotterdam District Court, and that it will provide more information tomorrow.

Sept. 29, 9:42 a.m. ET: The Dutch news outlet RTL reports that investigators suspect Van der Stap tried to orchestrate at least two murders. RTL reported the two murders were allegedly to be committed abroad, and that there are indications the suspect gave the order for this.

The FBI released a short video message on the ShinyHunters investigation from Brett Leatherman, assistant director of the FBI’s cyber division, who thanked Dutch law enforcement partners for their assistance and urged remaining ShinyHunters members to turn themselves in.

“Arrests have a way of changing who is willing to talk, and seized infrastructure has a way of showing us who’s left,” Leatherman said. “The longer you stay in this, the more we learn about you. You know how to find us, and we know how to find you. I suggest you reach out to us while the choice is still yours.”

BBC News reports it has seen samples of stolen FBI agents’ medical examinations. The “fitness-for-work” reports identify FBI agents by name and address, and reveal even more personal details. They include blood and urine test results and doctors’ notes mentioning high cholesterol, blood in the urine, and even a shellfish and banana allergy.

As we reported last week, extortion group ShinyHunters claims to have breached the FBI. After reportedly taking over ransomware group Clop’s leak site, ShinyHunters says it attacked the FBI to punish the agency for spreading what it calls false information about the group.

The BBC’s findings raise the stakes: The alleged theft includes highly sensitive medical records, not just staff identity and contact data. ShinyHunters shared samples with journalists as proof of its claims.

The BBC states:

“The samples shared with journalists appear genuine and include names, addresses, phone numbers, badge numbers, job titles and information about spouses.”

ShinyHunters claims it accessed several systems, including FBI MedLink, which stores medical records, and FBI BEAST, which handles background checks on employees and applicants, but the FBI has not confirmed these claims. The FBI has acknowledged an incident affecting FBIJobs-related systems and says it is investigating whether its own environment or a third-party provider was compromised.

The group’s stated demand remains non-financial: It wants the FBI to retract or remove a May advisory that ShinyHunters calls false and defamatory. It says it will release the data within five days if its demands are not met.

The cybercriminals also raised the number of affected people. ShinyHunters nows claims to hold sensitive information on around 60,000 current and former FBI staff. Medical histories could make affected people vulnerable long after the immediate incident: Unlike a stolen password, a medical record cannot be changed.

What to do if you’re affected

The FBI has not yet confirmed what information was accessed or who was affected. If you are a current or former FBI employee, a relative of one, or have applied for an FBI job:

• Check the FBI’s advice. Every breach is different, so check FBI.gov for updates and follow any specific advice it offers.
• Change your password. If you have an FBI Jobs account and reuse its password elsewhere, change it on those other accounts. Choose a strong password that you don’t use for anything else. Better yet, let a password manager choose one for you.
• Enable two-factor authentication (2FA). If you can, use a FIDO2-compliant hardware key, laptop, or phone as your second factor. Some forms of 2FA can be phished just as easily as a password, but 2FA that relies on a FIDO2 device can’t be phished.
• Watch out for impersonators. Cybercriminals may contact you posing as the FBI, another government agency, or someone you know. Verify the identity of anyone who contacts you.
• Take your time. Phishing attacks often impersonate people or brands you know and use themes that require urgent attention, such as missed deliveries, account suspensions, and security alerts.
• Set up identity monitoring. This can alert you if your personal information is found being traded illegally online and help you recover afterward.

Let’s face it, an incognito window can only do so much. 
 
Breaches, dark web trading, credit fraud. Malwarebytes Identity Theft Protection monitors for all of it, alerts you fast, and comes with identity theft insurance. 

The Cyber Express Weekly Roundup 

Shiny Hunters Claims FBI Breach, Says FBIjobs Agent Data Exposed 

WaterPlum Hackers Steal $10.7M in Crypto From IT Workers 

EU KIDS Act Sets New Social Media Rules for Children 

Harness' Rahul Sood: AppSec in the Agentic Era Is About More Than Code. It's About Authority 

Ban on Discord Lifted After Platform Commits to Work With DICT and CICC 

Duelbits Hit by $7 Million Hack as Crypto Stolen Across Four Blockchains 

Weekly Cybersecurity Takeaway 

Extortion group ShinyHunters is not afraid to make enemies. Now it claims to have breached the FBI.

After reportedly taking over ransomware group Clop’s leak site, ShinyHunters says it attacked the FBI to punish the agency for spreading what it calls false information about the group.

In a very long post on its leak site, the group outlines its grievances:

“PSA – READ THIS NOW

Dear Assistant Director Brett Leatherman of the FBI Cyber Division & Director Kash Patel of the FBI,

During Quarter Two of this year the Federal Bureau of Investigation (FBI) made substantial false allegations regarding our organisation in a FLASH report. We have been severely offended.

We were very disappointed to see an agency of your standing would resort to such circulation of disinformation in an attempt to “disrupt” our operations, an effort that ultimately proved unsuccessful.

For us to properly address and correct these unfounded allegations, we were compelled to adopt a forceful and assertive posture to ensure our response was fully acknowledged. This PSA today does just that.

Our PSA today works to address these allegations and correct them.

We have compromised the FBI. We hold very sensitive data on almost ALL FBI Agents and individuals who filed an application with the FBI for a job. Whether it be a Special Agent or any other role within your agency. The following FBI services were compromised: Criminal Justice (CJ), HR, Medlink, and more.

We are willing to allow you a time of 1 week to correct or simply REMOVE the 2026 Quarter 2 FLASH report on us that includes several FALSE allegations:

• “Threat actors often use their real or exaggerated claims of access to sensitive or personal information to prompt payment from victims.”
• “To exert pressure on victims[1], SH actors commonly use harassment strategies, sending threatening text messages and phone calls to victims and their family members, and in some cases, swatting”
• “Threat actors may falsely claim to have sensitive or compromising information, including embarrassing photographs or videos of victims, which frequently do not exist.”

We wish to state unequivocally our threats and claims are very real. Not exaggerated and never a bluff. This PSA today is living evidence of that.

We wish to state unequivocally we have NEVER conducted swatting attacks against corporate victims personnel nor have we ever texted victims personnel family members any threats.

We wish to state unequivocally we have NEVER claimed to have sensitive or compromising information, including embarrassing photographs and videos of victims. WE ARE NOT SEXTORTIONISTS.

Finally, we wish to STATE UNEQUIVOCALLY we are NOT apart of “The Com”. We have NEVER been apart of “The Com”. “The Com” is a propaganda started by the Information Security Industry which has brainwashed past FBI and DOJ officials into formalising this nonsense.

As a big believer and supporter of the U.S. Constitution – we are exercising the First Amendment and actively combating disinformation. This is not a ransom, coercion, or extortion. Your federal policies do not apply here. This PSA is NOT financially motivated.

We recognise that certain statements within your FLASH report appear to stem from biased public reporting by certain journalists who have previously and intentionally propagated false narratives about our organisation in an attempt to “disrupt” our operations and hinder clients trust in our organisation hoping nobody pays us. Should those certain journalists and you know very well who you are, continue these unwarranted attacks and defamatory statements, we will be forced to respond in a civil manner with a commensurate and forceful defence of our reputation.

We welcome any and all journalists to inquire us at shinygroup@onionmail[.]com to hear our side of the story.

Make the right decision, don’t be the next headline.

Thank you for your attention to this matter. -SH

Updated: 23 Sep 2026“

The post is essentially a hostile “correction notice” directed at FBI leaders Brett Leatherman and Kash Patel. Its central grievance is an FBI advisory that says ShinyHunters commonly harasses victims and their families, including through threatening messages, phone calls, and, in some cases, swatting.

It also warns that threat actors may exaggerate their access to personal information or falsely claim to possess compromising photos or videos. The advisory does not use the word “sextortion,” but ShinyHunters appears to have interpreted the reference to compromising material that way. The group denies much of the FBI’s account while simultaneously using coercive language of its own.

The document it appears to mean is the FBI/IC3 public advisory “ShinyHunters: Cyber Criminal Group Attacks Learning Management System,” issued on May 15, 2026. Despite ShinyHunters calling it a “2026 Quarter 2 FLASH report,” the publicly accessible document is labeled a Public Service Announcement (PSA), not a FLASH.

The picture may have been further confused by a sextortionist who pretended to be ShinyHunters. ShinyHunters declares:

“WE ARE NOT SEXTORTIONISTS.”

It also denies carrying out swatting attacks or sending threatening messages to the family members of people working for its corporate victims.

The group also denies being part of The Com, a decentralized network linked to cybercrime and violence. It calls that connection:

“propaganda started by the Information Security Industry which has brainwashed past FBI and DOJ officials into formalizing this nonsense.”

The group then threatens journalists it accuses of spreading these “false narratives.”

The most worrying part of the message is the group’s claim that it stole sensitive data on:

“almost ALL FBI Agents, and ​individuals who filed an application with the FBI for a job.”

According to 404 Media, ShinyHunters provided a sample containing information on roughly 5,000 FBI agents, including names, home addresses, phone numbers, and details about their spouses. The publication reportedly verified portions of the sample, but the full dataset and the wider claims about the breach have not been independently confirmed.

The group also reportedly defaced the FBI’s jobs website. The FBI says it is aware of claims involving unauthorized activity affecting FBIjobs.gov and is investigating, although “broken” does not necessarily mean “breached.”

What to do if you’re affected

The FBI has not yet confirmed what information was accessed or who was affected. If you are a current or former FBI employee, a relative of one, or have applied for an FBI job:

• Check the FBI’s advice. Every breach is different, so check FBI.gov for updates and follow any specific advice it offers.
• Change your password. If you have an FBI Jobs account and reuse its password elsewhere, change it on those other accounts. Choose a strong password that you don’t use for anything else. Better yet, let a password manager choose one for you.
• Enable two-factor authentication (2FA). If you can, use a FIDO2-compliant hardware key, laptop, or phone as your second factor. Some forms of 2FA can be phished just as easily as a password, but 2FA that relies on a FIDO2 device can’t be phished.
• Watch out for impersonators. Cybercriminals may contact you posing as the FBI, another government agency, or someone you know. Verify the identity of anyone who contacts you.
• Take your time. Phishing attacks often impersonate people or brands you know and use themes that require urgent attention, such as missed deliveries, account suspensions, and security alerts.
• Set up identity monitoring. This can alert you if your personal information is found being traded illegally online and help you recover afterward.

Let’s face it, an incognito window can only do so much. 
 
Breaches, dark web trading, credit fraud. Malwarebytes Identity Theft Protection monitors for all of it, alerts you fast, and comes with identity theft insurance. 

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The CISA and FBI, along with cybersecurity agencies from Australia, Canada, New Zealand and the U.K., have released new guidance on outage communications for service providers dealing with major IT and OT outages. The guide calls for prompt, factual and audience-specific communication during disruptions caused by malicious cyber activity or non-malicious events.

Titled “Communicating Under Pressure: Best Practices for Service Providers,” the guidance says effective communication is critical to limiting operational impact when IT and OT outages affect customers, network defenders, critical infrastructure owners and operators, and the public. It recommends that organizations clearly communicate what is known, what remains unknown and what is still under investigation, while providing frequent updates as circumstances change.

Outage Communications Should Start With Facts

The agencies recommend that service providers establish an outage communications plan before an incident occurs. The plan should define incident thresholds, escalation paths, target audiences and procedures for status pages, customer and partner notices, and regulatory communications. Organizations are also advised to establish cross-functional incident teams involving engineering and operations, communications, legal, risk and compliance, and customer support.

The guidance calls for clearly defined roles, including an incident lead, communications lead and spokesperson. It also recommends parallel workstreams so technical teams can focus on diagnosing and remediating the root cause while communications teams manage external messaging and leadership handles strategy and regulatory requirements.

For organizations responding to cyber incidents, the guidance places particular emphasis on balancing transparency with operational security. If malicious activity is suspected or confirmed, external communications should not compromise investigations, containment efforts or other response activities. Organizations are also advised against making premature conclusions when the root cause remains under investigation.

Service Providers Urged to Tailor Messages

The guidance recommends segmenting communications for technical teams, executives and the public. Audiences can include enterprise IT teams and security operations centers, employees and customers, government partners and regulators, critical infrastructure owners and operators, as well as the media and general public.

During an outage, organizations should lead with a concise summary covering affected systems, user impact, scope and the known cause without speculation. The agencies also advise against vague descriptions such as “service degradation” and recommend messaging that can be understood quickly during high-pressure situations.

Transparency is another central principle. Service providers are advised to state what they know and do not know, use a single source of truth such as a status page, and focus communications on actionable guidance rather than reputation management. Customers should be told what actions they need to take or clearly informed when no action is required.

The guidance also calls for continuous, time-stamped updates that show the incident timeline, actions taken, and recovery milestones. Organizations should maintain a single status page and align external messaging with legal, contractual and sector-specific reporting obligations.

Agencies ultimately frame effective outage communications around five principles: immediate acknowledgement, technical and actionable information, transparency, accountability, and continuous updates. For service providers, the guidance positions communication as an important part of incident response, alongside technical remediation and recovery.

ICE collected nearly a million DNA samples last year.

The FBI is warning the public about sexual exploitation actors illegally accessing social media and personal accounts to steal explicit images and videos from adult and underage victims. The stolen material, also known as non-consensual intimate images (NCII), is being posted or sold on criminal marketplaces, often without the victim's knowledge.

According to the FBI, these actors use social engineering and cyber intrusion tactics to target specific individuals or general targets of opportunity. After gaining access to accounts, they steal explicit content and share it through community forums or illicit marketplaces.

The FBI said personally identifiable information, including a victim's name, date of birth, email address, phone number and social media username, is often posted alongside the stolen material. This can expose victims to continued harassment and re-victimization.

How Sexual Exploitation Actors Access Accounts

The FBI has identified several methods used by sexual exploitation actors to gain access to victims' accounts.

Password and PIN Targeting

In password/PIN targeting, actors use high-volume password and PIN attempts against social media and personal accounts. The information used in these attempts can come from data leak sites, social media and open-source information.

When victims are known to the actors, curated lists may include personal details such as names, date of birth or variations of those details.

Social Media Customer Service Impersonation

Another tactic involves social media customer service impersonation through text messages. Victims may receive messages claiming their account is being disabled or locked unless they provide a verification code.

The actor then requests a password reset, causing a code to be sent to the victim. If the victim shares the code, the actor can reset the password and access the account.

Phishing Emails

The FBI also warns about phishing campaigns using look-alike domains and email accounts designed to appear as social media customer support.

These messages may claim there has been a new login and contain an embedded link asking the victim to change their password. Clicking the malicious link can give the actor access to the account.

Stolen Content Can Lead to Further Attacks

Once explicit content is stolen, sexual exploitation actors may post or sell it while including personal information about the victim. The FBI said victims can subsequently face harassment, sextortion, stalking or other targeted attacks.

The actors may also advertise stolen content through a victim's own social media page, increasing the potential for further exposure.

FBI Shares Steps to Protect Accounts

The FBI advises people to avoid storing sensitive images or videos on social media platforms or other internet-accessible sites.

It recommends using unique, complex passphrases and PINs along with multi-factor authentication (MFA). Password information directly associated with a person's identity, including names or birthdays, should be avoided.

Users should also be cautious with links received through emails and text messages. The FBI recommends going directly to the relevant website to address account concerns and checking URLs before clicking.

Unrequested temporary passwords, PIN resets or access codes should also be treated with caution. The FBI advises users not to share login information, even when someone claims to represent a platform or service.

The FBI has issued a Public Service Announcement (PSA) warning that criminals are breaking into social media and personal accounts to steal and distribute intimate images and videos without consent. The FBI refers to this type of content as non-consensual intimate images (NCII).

The stolen material may be posted or sold on criminal marketplaces alongside victims’ names, phone numbers, email addresses, and social media handles, creating opportunities for harassment, stalking, and sextortion.

According to the FBI, criminals use a mix of account takeover and social engineering tactics:

• Password and PIN guessing: Criminals make high-volume login attempts using data from breaches, public social media profiles, leak sites, and other publicly available sources. Known victims may be targeted using name variations, birth dates, and other predictable personal details.
• Fake customer service texts: Victims receive a message claiming their social media account will be locked or disabled. The criminal triggers a legitimate password reset request, then persuades the victim to hand over the resulting verification code.
• Phishing emails: Lookalike support domains and email addresses warn of a “new login” and direct victims to a fake password change page designed to steal credentials.

This is different from the familiar “I recorded you” sextortion email, which typically relies on intimidation rather than a real account compromise. Still, if such an email includes a password you still use, change it immediately wherever it remains in use.

How to stay safe

There are several ways to reduce the risk of becoming a victim:

• Avoid storing sensitive images on social media platforms or other internet-connected services when possible. Breaches and leaks happen, and those images can end up in the wrong hands.
• Use a password manager to create a unique, long password for every account. Don’t base passwords or PINs on names, birthdays, or other public information.
• Turn on multi-factor authentication (MFA), preferably with passkeys or hardware security keys where available. MFA is valuable, but criminals can still phish one-time codes and session cookies, so never approve an unexpected prompt or share a verification code.
• Treat unexpected “account warning” links in texts and emails as suspicious. Open the service’s official app or type the known web address yourself instead. Don’t trust sponsored search results to take you to the correct website.

If you discover that intimate content has been stolen or shared, preserve any relevant links and evidence, secure the affected accounts, and report it through the FBI’s NCII reporting portal at ncii.ic3.gov.

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The Federal Bureau of Investigation’s (FBI) Internet Crime Complaint Center (IC3) is warning that scammers are impersonating the bureau on social media and on messaging apps, targeting people who’ve already been victims of cybercrime.

The FBI has issued warnings like this before, but scammers posing as IC3 employees and FBI agents continue to evolve their schemes and claim new victims.

The best-known of these scams are recovery scams, complete with FBI logos and branding that make them look far more convincing.

Facebook accounts like the one below—and yes, I reported it—with equally fake reviews prey on people who have already fallen victim to a scammer.

“Have You Been Scammed or Defrauded? We’re Here to Help.

If you’ve fallen victim to online fraud, investment scams, crypto scams, romance scams, or unauthorized transactions, Reliable Scam Recovery Inc is ready to assist you in pursuing the recovery of your lost funds.

Our experienced recovery team works with victims to investigate scam activities, trace transactions, and provide guidance throughout the recovery process with confidentiality and professionalism.

Professional case assessment

Secure and confidential support

Dedicated recovery assistance

Fast response team

Don’t let scammers win. Take the first step toward reclaiming your losses today.

Contact Ic3 Scam Recovery Inc now for support and recovery assistance.”

The scammers count on victims feeling desperate and embarrassed. They have no scruples about victimizing them all over again.

The post contains a lot of the tell-tale signs IC3 warns about. Very vague but reassuring claims: “experienced recovery team,” “professional case assessment,” “secure and confidential support” all sound impressive but provide no verifiable detail. High‑level promises like “investigate scam activities” and “trace transactions” imply special legal or technical powers, but the FBI warns that scammers make similar promises to convince victims they’re dealing with authorized investigators.

Besides setting up fake IC3 accounts, they also monitor social media for posts from victims saying they’ve reported a scam to the FBI, then swoop in posing as FBI follow‑up contacts.

If victims remain unconvinced, the scammers may create videos depicting senior FBI officials or other recognizable public figures urging them to submit their case through a specific link “to speed up recovery.” The FBI says criminals are increasingly using AI-generated deepfake audio and video to make these messages appear genuine.

How to stay safe

First and foremost, remember that IC3 has no official social media presence, does not investigate crimes via social media, and will never contact victims directly to recover funds.

As the IC3 homepage states:

“The IC3 does not work with any non-law enforcement entity, such as law firms or crypto services, to recuperate lost funds or investigate cases. The IC3 will never directly contact you for information or money.”

So, if an “agent” appears in your direct messages (DMs) right after you post publicly about being a crime victim or planning to report to the FBI, assume they are a scammer until independently verified. A few other tips:

• Never pay upfront: Legitimate government agencies never ask you for advance payment to recover stolen money.
• Ignore unsolicited claims: Be highly suspicious of anyone who reaches out to you out of the blue claiming they can reverse a previous scam.
• Never share your credentials: Do not give remote access to your device or hand over your passwords and recovery phrases to unknown third parties.
• Don’t provide IDs or financial information. Scammers can use them for identity theft or further fraud.
• Use verification tools: If you receive a suspicious email, message, or phone call, you can verify its legitimacy using tools like Malwarebytes Scam Guard.
• Report scammers: If you or someone you know has fallen victim to this scam, file a complaint with the IC3 at ic3.gov. 

Something feel off? Check it before you click.  

Malwarebytes Scam Guard helps you analyze suspicious links, texts, and screenshots instantly.  

Available with Malwarebytes Premium Security for all your devices, and in the Malwarebytes app for iOS and Android.  

Try it free → 

The Federal Bureau of Investigation (FBI) said today it worked with industry partners to seize hundreds of domains associated with NetNut, a sprawling residential proxy service operated by the publicly-traded Israeli company Alarum Technologies [NASDAQ: ALAR]. The action comes roughly two weeks after KrebsOnSecurity published findings from multiple security firms connecting NetNut to the Popa botnet, a collection of at least two million devices that have been compromised by malicious software with little or no consent from victims.

The NetNut homepage today was replaced by this seizure banner from the FBI.

On June 19, three different security firms issued similar findings: That NetNut is a residential proxy network which populates a botnet called Popa, and distributes software for devices commonly found in homes, such as smart TVs and streaming boxes. NetNut’s software turns those systems into always-on residential proxy nodes that are rented to others, who predominantly use them to relay abusive and intrusive Internet traffic, such as mass content scraping, advertising fraud, and account takeover activity.

Earlier today, NetNut’s homepage was replaced with a seizure notice from the FBI and the Internal Revenue Service Criminal Investigation division. The seizure notice thanked Google, Lumen, Shadowserver and other industry partners for their help in dismantling hundreds of domains tied to the Popa botnet, which experts say has long been synonymous with NetNut’s residential proxy infrastructure.

In a blog post published today, the Google Threat Intelligence Group (GTIG) said NetNut’s proxy network is widely resold and white-labeled by a number of third-party proxy providers, and that its services are heavily sought out by cybercriminals seeking to obfuscate the source of their malicious traffic. The GTIG said that in a single week during June 2026, they observed 316 distinct clusters of threat actors using suspected NetNut exit nodes, including cybercriminal and espionage groups.

“These bad actors can use NetNut to mask their origin IP address when accessing victim environments, accessing their own infrastructure, and conducting password spray attacks,” Google’s GTIG wrote. “Furthermore, when a consumer device becomes an exit node, unauthorized network traffic passes through it. This means bad actors can access other private devices on the same home network, effectively exposing them to Internet threats.”

Google said it disabled Google accounts and services used by NetNut for malware command and control, and that it shared technical intelligence on NetNut’s software development kits (SDKs) and backend infrastructure with platform providers, law enforcement and research firms. The company also disabled apps known to bundle NetNut’s various SDKs.

Omer Weiss, legal counsel for NetNut parent Alarum Technologies, said the company was aware of the FBI seizure and cooperating with investigators.

“Alarum takes this matter seriously and will fully cooperate with law enforcement to ensure any misuse of its infrastructure is thoroughly investigated and those responsible are held to account,” Weiss said in a written statement.

Benjamin Brundage is founder of the proxy tracking service Synthient, one of the companies that published evidence last month linking the Popa botnet to NetNut and Alarum Technologies. Brundage said the domain seizures appear to have disrupted both the Popa botnet and the NetNut proxy network that rides on top of it.

Brundage said NetNut’s apparent demise is likely to be a great disadvantage for the cybercrime community, which was already reeling from legal actions by Google earlier this year that seized infrastructure for NetNut’s biggest competitor — IPIDEA.

“I think this takedown is going to have a big impact, because NetNut gained significant popularity after the IPIDEA takedown,” he said. “Also NetNut has been incredibly common among resellers, and they were on par with IPIDEA in terms of their daily traffic, quality, size, price per gigabyte, all of it.”

NetNut’s infrastructure, in a nutshell. Image: Black Lotus Labs, Lumen.

The NetNut and Popa botnet takedown may have another added benefit, Brundage said: Lessening the impact of large distributed denial-of-service botnets that have been built on the backs of poorly configured residential proxy services. In January, Synthient revealed how cybercriminals had built the world’s largest DDoS botnet (Kimwolf) by tunneling through IPIDEA proxy connections into the local networks of TV box owners, and infecting other Android-based devices behind the victim’s firewall.

While many of the bigger proxy providers took steps to block this activity, resellers of the major proxy networks have been far slower to respond to the threat, Brundage said.

“In terms of all these TV box devices getting compromised from the proxy network, it will have an impact on the DDoS botnets out there,” he said.

For its part, Google reckons today’s actions have caused “significant degradation to NetNut’s proxy network and its business operations, reducing the available pool of devices for the proxy operator by millions.” But the company warns that proxy networks can rebuild themselves by effectively reselling other proxy services, as IPIDEA has done over the past few months.

“Google has high confidence that many popular residential proxy brands are in fact whitelabeling the NetNut botnet,” the GTIG report concludes. “While we expect this disruption to have a larger ripple effect across the residential proxy ecosystem, observations after the disruption of IPIDEA proved that individual networks can appear resilient. What we have observed is that when faced with the degradation of their own botnet, proxy operators begin buying capacity from their competitors, effectively becoming a reseller. We recognize that creating a lasting disruption in this fluid ecosystem means we must scale our efforts to target the infrastructure of several interconnected providers.”

As KrebsOnSecurity has warned repeatedly, most of the no-name TV streaming boxes for sale on the major e-commerce websites either come pre-installed with residential proxy software, or require the installation of proxy SDKs in order to use the device for its stated purpose (streaming pirated movies, sporting events and TV shows). Google’s advice here is sound: When it comes to TV boxes, stick to name brands from reputable manufacturers, and then be sparing and judicious with any apps you choose to install.

The sketchy TV boxes that are being commandeered by the Popa botnet and other threats all come with or require the user to install unofficial Android operating systems that do not operate within the confines of Google’s Official Play Protect store. Google says consumers can confirm whether or not a device is built with the official Android TV OS and Play Protect certification by following these instructions.

Even people without TV streaming boxes can find their smart TVs enrolled in residential proxy networks, just by installing one of thousands of apps available for download on Samsung and LG smart TVs. In a report released last month, the proxy tracking company Spur found 42 percent of apps available for download via the webOS operating system on LG smart TVs include SDKs that turn one’s television into an always-on residential proxy node. More than a quarter of the apps made for Samsung’s Tizen operating system had similar residential proxy components, Spur found.

Image: Spur.us.

Update, 4:24 p.m. ET: Included a statement shared post-publication from an attorney representing NetNut parent Alarum Technologies.

Update, July 8, 2:34 p.m. ET: The website for Alarum Technologies — alarum[.]io — now also features a seizure notice from the FBI. The company’s stock has taken a beating since the FBI action, and is currently trading at $2.62 a share, a roughly 67 percent decline over the past week.