No organization in the world operates more robots than Amazon. The company already has more than 1 million robots working in warehouses around the clock to make tens of millions of same-day and one-day package deliveries happen on a daily basis—and Amazon is poised to significantly grow that robotic fleet in the coming years as it establishes new factories to churn out increasingly more capable robot workers.
Despite deploying so many robots, Amazon is also the second-largest corporate employer in the world, with more than 1.5 million full-time and part-time human workers, according to its 2025 annual report. Amazon executives say that the growing robot fleet has eased the burden on its human workforce by taking on the toughest fulfillment center tasks that carry the greatest risks of physical fatigue and injury. But labor advocacy groups and independent researchers point to evidence suggesting that warehouse automation driven by AI is not all upside for the humans who work alongside robots.
“For the last 100 years, most of the automation that we've seen usually happens away from workers—you're taking that high-risk task away from the worker, and you're doing so in a way that is not physically proximate,” Brad Greenwood, professor of business at George Mason University, told Ars. “The rise of collaborative robots really changes that dynamic for two reasons: one is that it is physically proximate, and two, the robot has the ability to dictate the pace of work.”
From ‘has flat buttocks’ to ‘likes brunettes with muscles’, the retailer’s About You pages offer some remarkable insights into customers’ lives and tastes. Naturally, I rushed to check out mine …
By their fruits shall ye know them, if by “fruits” you mean compression socks, shapewear, cat carriers and self-help guides. Obviously, this is bad, but it’s a well-deserved kind of bad – we’ve sacrificed privacy for convenience and this is the result. It’s also bleakly funny, so just as obviously, I was over there like a ferret up a trouser leg to find out what the stuff Amazon has delivered here over the years has caused it to deduce about my household. The results were disappointing. You don’t need a particularly sophisticated algorithm to deduce “likely lives in York”; “feeds wild birds consistently” (not in summer! I follow RSPB guidance!) and “cycles recreationally” (absolutely not, but I live with a multi-bike-owning MAMNILYBOROD – that’s “middle-aged man not in Lycra yet because of risk of divorce”).
For the last 15 years, you've been able to buy a Fire tablet from Amazon. Which Fire tablet? It doesn't matter—like Kindles, they have been pretty much the same year to year. The company's new tablet lineup is a big change, though. Amazon has dropped the Fire branding in favor of Alexa, and the new Alexa Tablets are now Google-certified Android devices.
Throughout the history of Fire Tablets, Amazon downplayed its use of Android. They ran Android apps from the company's Appstore platform, but there was no Google integration with "Fire OS." However, Amazon shut down its app store last year. The new Alexa Tablets run full-fledged Google-y versions of Android with the Play Store and all the apps you'd expect. This contrasts sharply with Amazon's Fire Sticks, which have abandoned Android for the custom Linux-based Vega OS.
The Alexa Tablet lineup consists of three devices, all redesigned with unibody aluminum housings. The Alexa Tablet 8 starts at $230, and the Tablet 11 jumps to $330. They run on the budget MediaTek 8189 processor, but that's still an upgrade from the last-gen Fire tablets. Both devices have 16:10 display ratios that are better for watching video, but the flagship tablet is a little different.
They may be two of the most recognisable brands in Britain, with a combined 188 years serving shoppers, but industry watchers agree that either Asda or Morrisons – or both – could disappear within a decade.
This week, it emerged that Sainsbury’s and Morrisons – the UK’s second- and sixth-largest supermarket chains – had held merger talks between last November and February, before the larger player decided to walk away.
Amazon’s “About You” page reveals what it thinks it knows about you—and you can’t simply switch it off.
Dexerto reports that one shopper discovered her profile included the observation:
“has flat buttocks”
She suggested this might relate to a previous purchase of “butt scrunch leggings.” Whatever the connection, buying clothes doesn’t mean you expect the retailer to start describing your body.
What is Amazon’s About You?
About You is a page where customers can review and edit the personal details Amazon uses to shape their shopping recommendations. Amazon introduced it in May as a way to make personalization more visible and easier to manage.
According to Amazon, the information behind its personalized shopping experience includes:
Your purchase history
Your searches
Items saved to Lists
Product reviews you have written
Conversations with Alexa for Shopping
The resulting profile can contain categories such as “Home and Family,” “Interests and Hobbies,” “Brands,” and “Product Preferences.” Some entries describe straightforward shopping preferences. Others go further, making assumptions about how people live.
Amazon’s information categories
Amazon presents this as helpful. If you regularly buy non-dairy milk, for example, it might recommend other non-dairy products. But a useful recommendation and an accurate description of a person are not the same thing.
After all, a purchase might be a gift. An item on a list might be something you’re researching for someone else. A product search might reflect curiosity rather than a personal need.
Amazon has offered personalized recommendations for years. About You makes some of the information behind them visible and gives you a chance to see where its assumptions miss the mark.
How to find your information
To check what Amazon thinks it knows about you, log in to your Amazon account.
Hover over your name above Account & Lists, near the top-right corner.
Select Account.
Find the tile Ordering and shopping preferences, and select Your Shopping preferences.
From there, scroll to the bottom of the page and select Manage your information.
In the Amazon app, it works like this:
After logging in, tap You at the bottom
Tap Account > Account Settings > Shopping preferences > About You
Managing your information
To remove an entry:
Select a category to see what Amazon has listed about you, either because you volunteered it or Amazon assumed it based on your buying behavior.
Select Remove. You don’t need to select a reason. Select Remove again in the confirmation prompt.
Removing one entry from Amazon’s About You
Buying something should not be treated as volunteering every personal detail a retailer can infer from it. It’s good that these assumptions are visible and that you can remove them, but customers shouldn’t have to correct a profile they never deliberately filled out.
A meaningful privacy choice would let customers decline personal inferences, not merely delete them one at a time. It would also explain what deletion does. Is the information removed from Amazon’s servers or just moved out of your sight?
Amazon says you can remove information you don’t want used for personalization. Its announcement does not explain whether that also deletes the underlying data, or whether similar assumptions could be made again as you continue shopping. Nor does it describe a master opt-out from About You.
For now, checking your profile lets you see (and challenge) some of the conclusions Amazon has drawn about you.
Browse like no one’s watching.
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Amazon has disabled Alexa control of devices plugged into the company's Echo smart speaker’s AUX port.
Users have reported receiving an email from Amazon this week informing them of the change. “This is a reminder that as of today, voice commands to control your Echo device’s Aux input are no longer available. Requests like 'Alexa, play from line in” or “Alexa, set aux input' will no longer work,” an email that Amazon sent reads, according to a screenshot a Reddit user shared this week.
An Amazon spokesperson confirmed the news to Ars Technica today.
On Friday, Amazon committed to donating more than $1 billion over the next five years to communities neighboring data centers.
In a press release, Amazon Web Services’ CEO Matt Garman said that communities would decide how to prioritize funds across “education, job training, energy affordability, water, and energy preservation, and local priorities.”
Laying out other community commitments, Amazon also promised to ensure data centers wouldn’t increase power bills or wipe out local water supplies. Regarding the latter, Amazon promised to be “water positive” by 2030, while claiming that 75 percent of projects have already met this goal.
If you want AI to tell you a story, it will. If you want that story to sound like one of your favorite authors, it can. And if you’re one of the authors that AI can imitate, you might be a little upset at what feels like theft.
In 2024, the authors Andrea Bartz, Charles Graeber, and Kirk Wallace Johnson sued Anthropic, the creator of Claude, alleging that the company had wrongfully digested millions of copyrighted works—including some of their very own—to train its AI models. The lawsuit grew to include more than 300,000 writers, and in September 2025, Anthropic agreed to pay $1.5 billion to settle the claims.
That headline-worthy payout, however, would eventually be paired with more startling news.
In January 2026, a district court judge unsealed thousands of documents related to the litigation. When The Washington Post investigated the documents, reporters found references to a secret project inside Anthropic called “Project Panama,” which Anthropic itself described as the company’s effort “to destructively scan all the books in the world.”
Anthropic is not alone in this.
On August 17, 404 Media co-founder and reporter Emanuel Maiberg revealed that Amazon is doing something similar inside a department it calls VGT3. By hiding an Apple AirTag in one book from a 1,000-book order, and then tracking the shipment across the country, 404 Media identified the book’s final destination to be a facility outside Las Vegas, where, according to employees, books are cut apart and scanned.
Today, on the Lock and Code podcast with host David Ruiz, we speak with Maiberg about Amazon’s VGT3 operation and the likely commonplace practice of AI companies purchasing, scanning, and destroying books in an effort to build “frontier” models.
“They’re buying a book, they’re scanning it, they’re mulching the book, and then the digital version of the book exists behind this wall where we don’t even know if they plan to sell it, right? It’s like they might keep it behind a wall, and the only way we see it come out again from behind that wall is in the form of an answer from a chatbot.”
If you’ve spent any time browsing lately, you may have run into a full-screen popup warning you that your Apple ID or Amazon account was just used for a mysterious $149.99 purchase. It looks urgent. It looks official. And if you look at two examples side by side, it becomes obvious that it’s neither.
Below are two popups pulled from real pages—one dressed up as Apple Support, one as Amazon.
Same con, two costumes
Below, one popup is skinned as Apple Support, the other as Amazon. Swap the logo and color palette and the structure is identical: a warning icon, a claim that a $149.99 purchase was just made “via Pre-Authorization,” and a phone number to call immediately. That phone number is exactly the same in both.
Fake Apple alertFake Amazon alert
That reused phone number is the tell. If you only see one popup, running the number through a lookup tool like Malwarebytes Scam Number Check is usually enough to expose it—a real Apple or Amazon line won’t come back flagged, but a scam number typically does, often tied to complaints about several unrelated companies at once.
Why the copy is built the way it is
Every element in these popups is doing specific psychological work:
A believable, moderate dollar amount. $149.99 is high enough to alarm you, low enough to sound like a real subscription or product charge rather than an obvious lie.
“Pre-Authorization” jargon. This is real payment terminology (used for things like hotel holds or gas station charges), borrowed here to sound technically credible to someone who doesn’t handle payments professionally.
Manufactured urgency. “Call immediately,” “Immediate Action Required,” “no hold times”—all are designed to get you dialing before you stop to verify anything.
Visual authority. Red warning triangles, brand-matching fonts and layouts, and a full-screen modal that blocks the rest of the page all borrow the visual language of legitimate security alerts.
A single, frictionless call to action. One button, one phone number. The popup wants exactly one thing from you: to pick up the phone.
If you do call, the number connects to a live scammer posing as support staff, whose actual goal is to get remote access to your device, walk you through “verifying” your identity in a way that hands over real account or payment info, or push you toward paying a fake fee—often via gift cards or a wire transfer.
How to tell if it’s fake
A few checks work regardless of which brand is being impersonated:
Real companies don’t alert you this way. Apple and Amazon notify you about account activity through email, in-app notifications, or your account’s activity log—never through an unexpected popup while you’re browsing.
No legitimate company tells you to call a phone number to stop a charge. Disputing a charge happens through your bank, your card issuer, or the company’s actual account dashboard—not a hotline dictated by a popup.
Check where the popup is actually served from. These often ride in on malicious ads, compromised sites, or browser redirects—the underlying page may be spoofed or injected, not the real apple.com or amazon.com support page it appears to sit on top of.
A popup you can’t easily close is a red flag on its own. Legitimate sites don’t need to trap you behind a full-screen modal to relay account information.
If in doubt, go direct. Close the tab (force-close via task manager if needed) and navigate to the company’s site yourself, or call the number printed on your card or official account page—never the one in the popup.
Check the number before you dial it. Run it through Malwarebytes Scam Number Check to see if it’s already been flagged as a scam line.
Block it before it loads. A browser extension like Malwarebytes Browser Guard catches both known malicious pages and unknown ones showing scam-like behavior, so these popups often get stopped before they ever render.
Don’t judge a scam by its logo
The brand on screen—Apple, Amazon, or whoever’s next—is the least important part of this scam. What actually matters is the pattern underneath: an unexpected popup, a suspiciously specific dollar amount, urgent language, and a phone number that wants you to call before you think. Once you recognize that pattern, it doesn’t matter which company’s name is stamped on top of it.
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