Drivers also told to take caution after complaints rise about long-stay meet-and-greet services

Terence Baxter* had booked a meet-and-greet service to park his Volkswagen at Heathrow airport while he and his wife went on holiday. The couple handed over the keys at the drop-off site and were driven to the terminal – and that was the last they saw of their car. On their return they were informed by the company it had been stolen.

Their case comes as airports and police forces are warning travellers to be wary of “unofficial” operators advertising cheap long-stay parking after a rise in complaints.

Free2Move, Enterprise Car Club and Co Wheels among those eyeing growth, as well as peer-to-peer firm Hiyacar

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Several car-sharing companies are considering launching or expanding in London, with the imminent closure of Zipcar’s UK operation leaving a large gap in the market in one of Europe’s biggest cities.

Free2Move, owned by the carmaker Stellantis, said it was “closely monitoring the London market”, and “actively assessing” options for its services. It already operates fleets in cities including Berlin, Paris, Rome and Washington DC.